Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Windham & Windsor Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Windham & Windsor Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I can't say enough about the excellent service and professionalism of Gary and his crew at SERVPRO. They did an outstanding job of cleaning and demoing after our house was damaged by nearly seven ft. of flood waters. They made the process easy to navigate from the initial estimate to the completed project. Additionally, the customer service was top notch even after the job was finished. Gary always provided timely responses to requests and quickly furnished invoices and other documents that were necessary to file our insurance claims. I highly recommend.
Pam and Amy did a remarkable job restoring our basement in Ludlow, VT. I couldn't have done it without them.
I'm thrilled to give SERVPRO a glowing 5-Star review! Naomi, Bob, and Sharron went above and beyond in restoring my flooded basement bathroom. Their professionalism, expertise, and punctuality were truly impressive. They tackled the job with dedication and skill, leaving me thoroughly satisfied with the results. I couldn't have asked for a better team to handle the restoration. Thank you, SERVPRO, for your exceptional service!
We were pretty severely damaged by Vermont flooding. Our basement, full of our oil tank, plumbing, electrical, heating and pumping were under water, as well as some of our sunroom. Especially impressed with the sales manager, Wil. He was prompt, responsive, knowledgeable, fair, and trustworthy.
After our basement had been flooded, SERVPRO was a lifeline. They came quickly and took care of the mud, the wet drywall, and insulation, and all the other things destroyed by the 2' of water. All the debris went away in a large skip. The items we kept were cleaned and disinfected against mildew and stored in the garage. The only work we had to do was decide what to keep and what to pitch. Naomi, the crew leader, organized her crew, so we had what was needed for the job hour by hour. There were no spare people hanging about. The rest of the crew were Aimee, Sharron, Randy, David, and Paul. If I ever have a catastrophic flood like this again, I will call SERVPRO right away.
The damage to our family home was devastating but thankfully SERVPRO® came to our rescue. First Gary appeared on our doorstep with experience, a little humor and compassion. Then he sent Tyson and Jeremy who did all the dirty work and provided useful information and further explained what it would be like dealing with our insurance company. Then for day three it was Tyson and Jaden who furthered along the drying process and began the removal of flooring and sheet rock too wet to dry. And for the last two days it was Tyson, Zack and Troy who finished the last of the demolition and left our house in the best possible condition ready to be rebuilt.
All the SERVPRO employees were knowledgeable, generous, hard working and completely professional. Thank you SERVPRO.
These guys are unbelievable!!! Totally awesome. They take a terrible situation and make it manageable. Seriously, the work they do... it's like magic!
Everyone person I spoke to was incredibly kind and helpful. Wonderful staff. I can’t say enough about how thoughtful they were about my needs throughout the process.
The SERVPRO Team did a really great job in an unfortunate and difficult situation. We experienced a significant flooding event in our Vermont home and the SERVPRO Team, lead by Wilman, was on scene within hours of the event being discovered and worked diligently for weeks to remediate the damage.
I've since learned that this SERVPRO office is family owned and operated, and the excellent service provided reflects the care and pride they take in their work. The list of adjectives applicable to their efforts include professional, responsive, thorough, neat, polite, and compassionate. For anyone within their territory that experiences an event requiring emergency or remediation services, I recommend Wil, Tyson, Derek and team wholeheartedly and without reservation. They more than earned all the stars above.
I can't say enough about the excellent service and professionalism of Gary and his crew at SERVPRO. They did an outstanding job of cleaning and demoing after our house was damaged by nearly seven ft. of flood waters. They made the process easy to navigate from the initial estimate to the completed project. Additionally, the customer service was top notch even after the job was finished. Gary always provided timely responses to requests and quickly furnished invoices and other documents that were necessary to file our insurance claims. I highly recommend.
Pam and Amy did a remarkable job restoring our basement in Ludlow, VT. I couldn't have done it without them.
I'm thrilled to give SERVPRO a glowing 5-Star review! Naomi, Bob, and Sharron went above and beyond in restoring my flooded basement bathroom. Their professionalism, expertise, and punctuality were truly impressive. They tackled the job with dedication and skill, leaving me thoroughly satisfied with the results. I couldn't have asked for a better team to handle the restoration. Thank you, SERVPRO, for your exceptional service!
We were pretty severely damaged by Vermont flooding. Our basement, full of our oil tank, plumbing, electrical, heating and pumping were under water, as well as some of our sunroom. Especially impressed with the sales manager, Wil. He was prompt, responsive, knowledgeable, fair, and trustworthy.
After our basement had been flooded, SERVPRO was a lifeline. They came quickly and took care of the mud, the wet drywall, and insulation, and all the other things destroyed by the 2' of water. All the debris went away in a large skip. The items we kept were cleaned and disinfected against mildew and stored in the garage. The only work we had to do was decide what to keep and what to pitch. Naomi, the crew leader, organized her crew, so we had what was needed for the job hour by hour. There were no spare people hanging about. The rest of the crew were Aimee, Sharron, Randy, David, and Paul. If I ever have a catastrophic flood like this again, I will call SERVPRO right away.
The damage to our family home was devastating but thankfully SERVPRO® came to our rescue. First Gary appeared on our doorstep with experience, a little humor and compassion. Then he sent Tyson and Jeremy who did all the dirty work and provided useful information and further explained what it would be like dealing with our insurance company. Then for day three it was Tyson and Jaden who furthered along the drying process and began the removal of flooring and sheet rock too wet to dry. And for the last two days it was Tyson, Zack and Troy who finished the last of the demolition and left our house in the best possible condition ready to be rebuilt.
All the SERVPRO employees were knowledgeable, generous, hard working and completely professional. Thank you SERVPRO.
These guys are unbelievable!!! Totally awesome. They take a terrible situation and make it manageable. Seriously, the work they do... it's like magic!
Everyone person I spoke to was incredibly kind and helpful. Wonderful staff. I can’t say enough about how thoughtful they were about my needs throughout the process.
The SERVPRO Team did a really great job in an unfortunate and difficult situation. We experienced a significant flooding event in our Vermont home and the SERVPRO Team, lead by Wilman, was on scene within hours of the event being discovered and worked diligently for weeks to remediate the damage.
I've since learned that this SERVPRO office is family owned and operated, and the excellent service provided reflects the care and pride they take in their work. The list of adjectives applicable to their efforts include professional, responsive, thorough, neat, polite, and compassionate. For anyone within their territory that experiences an event requiring emergency or remediation services, I recommend Wil, Tyson, Derek and team wholeheartedly and without reservation. They more than earned all the stars above.
About Us
SERVPRO of Windham & Windsor Counties believes the cornerstones to a successful emergency restoration business include Care, Client Satisfaction and Local Involvement. These are the qualities we uphold on a daily basis.
- Care: Fire & water damage emergencies are always traumatic and, often times may be the first time a client has experienced such a disaster. Our first objective is to make a client feel comfortable and show compassion as we walk them through the restoration process following an unsettling experience. It is of utmost importance to build a trust with the client from the initial phone call.
- Client Satisfaction: Possibly the most important piece of any emergency restoration project is the satisfaction of the customer. Every service we perform during a water or fire damage cleanup is done in the interest of gaining complete approval and contentment from that client. We want to make certain that their experience with SERVPRO of Windham & Windsor Counties is a great one.
- Local Involvement: Part of gaining the trust of our clients and the towns and cities around us is having a positive impact on our local community. We believe that strong involvement in local events, charities, groups and associations are essential in reflecting positively in our community.
History:
- SERVPRO of Windham & Windsor Counties was founded in 1978. Ownership was taken over by Richard and Susan Paul in 1988. Both Richard and Susan are from and still reside in the area today. In their first decade of ownership, the Paul's stayed focused on providing the area with the best in fire & water restoration services and building a positive image through compassion, customer satisfaction and community involvement. In 2002, Richard and Susan’s oldest son Ryan came on board full-time as an Estimator and Project Manager. A year later, younger son Derek joined the family-owned and operated franchise. Both Ryan and Derek grew up in just over the river in Chesterfield, NH and attended Keene High School and Keene State College. Now 30+ years into their family’s ownership, Ryan and Derek Paul are handling day-to-day operations as Co-Owners of the business along with Ryan’s wife Melissa who began her role as Office Manager in 2011. Ryan manages business operations while Derek is Director of Marketing. Ryan, Derek and Melissa plan on continuing to build on what was developed by Richard and Susan over 30 years ago.
Community:
- Each member of the Paul family has a rich history in Southern Vermont and involvement in the local community has always been important to them. The same holds true for SERVPRO of Windham & Windsor Counties as each member feels it’s important to the business’s local image. From participation and sponsorship in youth sports, town government, local schools, clubs, local charities and events, industry boards and associations, community involvement has not only been a fixture in their personal lives but has had a tremendous impact on their positive image in the community. See how SERVPRO of Windham & Windsor Counties has been getting involved in our community!
