Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Windham & Windsor Counties
Our Google Reviews
(802) 674-8004
4.8
(50 reviews)

Your Local Fire Restoration Company

The professional team members at SERVPRO of Windham & Windsor Counties have the experience and skills to tackle any amount of destruction that a fire has brought upon your home or business. The Monadnock Pumpkin Festival and the natural beauty of our locale from Mount Snow to Spofford Lake, inspire our commitment to preserving properties after a fire and smoke damaging event has occurred. We offer our friends and neighbors a kind helping hand, partnering with The American Red Cross and The United Way to help secure your safety. We can help relieve your stress, assist with your insurance claim paperwork, and always keep you informed during the entire service. Our SERVPRO team arrives, assesses, cleans up, restores and repairs your fire and smoke damaged property “Like it never even happened.”

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Windham & Windsor Counties is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

We are very thankful for their time and effort & highly recommend the SERVPRO Restoration Team. My Mom’s house had water come into the basement. They were very responsive and removed the rugs and pieces of the walls that were damaged by the water. We were then able to work with them to come up with a plan to restore the basement. They installed new sheetrock and suspended ceiling grid & tiles along with painting the walls. The team always cleaned up at the end of each day and were very friendly and respectful of my Mom’s house and her time. To every member of the team: Gary, Mike, Tom, Dawn, Nick, Bob & Mark; thanks again for taking such good care of my Mom and her home!

John Corey

Sharing positive experience working with the ServPro team out of Windham & Windsor Counties, VT. Wilman, the Restoration Manager/Estimator, was easy to work with and a good communicator. From request to Wilman, he had Troy and Alex come out to do an additional treatment which was thoroughly done is some tough areas of our home to get to. This is our 3rd experience with this team given recurring ice dams on our back roof and all 3 times working with this ServPro team have gone well.

Andrew Clark

Troy and the ServPro team came to the rescue of our home after pipes burst this winter. Thankfully, a ServPro human answered our call on a Friday, sent someone out Saturday morning to document damage, and deployed a plan Sunday morning to dry the house out over 2-weeks. Troy was the lead tech, he was friendly, hands on, and knowledgeable on how to dry the house out. This was my first time dealing with burst pipes, but he explained the plan, the process, and science of how to properly tackle this disaster. We actually felt prioritized during a busy time of year for burst pipes. For two weeks straight ServPro’s team was onsite daily to monitor progress of machines running 24/7 and adjust accordingly. They answered all of our many many questions, provided the people and machines to dry our home, and connected us to a preferred vendor for aespestos testing. So again, a big thanks to Troy and the team at ServPro. You actually live up to your motto, ”It’s Like It Never Happened…”

Adam Drescher

Servpro first came into my life last March, when there was a fire in my three-story rental building. What ensued was nothing less than a full demolition of the interior, including multiple dumpster loads of sodden and noxious building materials. The Servpro crew did the most incredible job of clearing the building out, setting the stage for the reconstruction. And, after that was completed, Servpro came back to recondition the lawn area that had been damaged by the dumpster, all without adding anything to my bill. I hope I don't have any upcoming disasters like this fire, but, if I do, I know I'll call Servpro right away. Excellent company.

Maria Ogden

Hello and thank you for this opportunity to write . I came home after Christmas to a major water leak and lost most of my downstairs . Servpro was there and did an amazing job with demolition, drying out and emotional support for me and my dog! I have never been through anything like this before and without their professionalism as well as their humane treatment of the situation…not sure it would have been the manageable time it was. I would definitely recommend this organization. Gary R was there for every phone call and keeping me knowledgeable about what to expect. Tyson who led the team that was in my home was so considerate to me and my home . Jeff, whom I can’t say enough about was the kindest gentleman and such a great asset to this company. Naomi was one of the very first people I met on a daily basis and thank you so much for carrying me through this on a personal level … I so appreciate all of these folks . Best, Deb Billings and her dog, Gus

Deborah Swasey

Eric, helped us deal with a recent flood in one of our buildings. He was timely, knowledgeable and professional. Our overall experience with Servpro was excellent.

Amanda Mcleod

Start to finish our families experience with the team at Servpro couldn’t have been better. From our first conversation with GARY the project manager, all the way through to the team of individuals. They came over a two weeks span to remediate water damage and mold in our home. First, let me say that GARY is an incredibly present kind caring human being. Generous with his time and knowledge. He truly has a tremendous amount of patience, And goes above and beyond to try and help his customers understand all the nuances of navigating such anordeal when it comes to mediation, and also dealing with insurance companies. Everyone on GARY’s team that participated in the remediation process in our home were wonderful human beings. So often when you have anywhere from 6 to 9 people coming through your home to work it can be disruptive. Never once did we feel this way. Everyone was engaging, friendly, courteous, and respectful. We have another project that needs to be done in a few weeks and I’m glad that we will have this team to execute that project also. I would highly recommend Servpro and this wonderful team to anyone in need of their services. The Souza Family.

Marieanne Souza

The damage to our family home was devastating but thankfully ServPro came to our rescue. First Gary appeared on our doorstep with experience, a little humor and compassion. Then he sent Tyson and Jeremy who did all the dirty work and provided useful information and further explained what it would be like dealing with our insurance company. Then for day three it was Tyson and Jaden who furthered along the drying process and began the removal of flooring and sheet rock too wet to dry. And for the last two days it was Tyson, Zack and Troy who finished the last of the demolition and left our house in the best possible condition ready to be rebuilt. All the ServPro employees were knowledgeable, generous, hard working and completely professional. Thank you ServPro

David Hines

These guys are unbelievable!!!! Totally awesome They take a terrible situation and make it manageable Seriously, the work they do…it’s like magic!

jacki restmeyer

About Us

SERVPRO of Windham & Windsor Counties believes the cornerstones to a successful emergency restoration business include Care, Client Satisfaction and Local Involvement. These are the qualities we uphold on a daily basis. 

  • Care: Fire & water damage emergencies are always traumatic and, often times may be the first time a client has experienced such a disaster. Our first objective is to make a client feel comfortable and show compassion as we walk them through the restoration process following an unsettling experience. It is of utmost importance to build a trust with the client from the initial phone call.
  • Client Satisfaction: Possibly the most important piece of any emergency restoration project is the satisfaction of the customer. Every service we perform during a water or fire damage cleanup is done in the interest of gaining complete approval and contentment from that client. We want to make certain that their experience with SERVPRO of Windham & Windsor Counties is a great one.
  • Local Involvement: Part of gaining the trust of our clients and the towns and cities around us is having a positive impact on our local community. We believe that strong involvement in local events, charities, groups and associations are essential in reflecting positively in our community.

History:

  • SERVPRO of Windham & Windsor Counties was founded in 1978. Ownership was taken over by Richard and Susan Paul in 1988. Both Richard and Susan are from and still reside in the area today. In their first decade of ownership, the Paul's stayed focused on providing the area with the best in fire & water restoration services and building a positive image through compassion, customer satisfaction and community involvement. In 2002, Richard and Susan’s oldest son Ryan came on board full-time as an Estimator and Project Manager. A year later, younger son Derek joined the family-owned and operated franchise. Both Ryan and Derek grew up in just over the river in Chesterfield, NH and attended Keene High School and Keene State College. Now 30+ years into their family’s ownership, Ryan and Derek Paul are handling day-to-day operations as Co-Owners of the business along with Ryan’s wife Melissa who began her role as Office Manager in 2011. Ryan manages business operations while Derek is Director of Marketing. Ryan, Derek and Melissa plan on continuing to build on what was developed by Richard and Susan over 30 years ago.

Community:

  • Each member of the Paul family has a rich history in Southern Vermont and involvement in the local community has always been important to them. The same holds true for SERVPRO of Windham & Windsor Counties as each member feels it’s important to the business’s local image. From participation and sponsorship in youth sports, town government, local schools, clubs, local charities and events, industry boards and associations, community involvement has not only been a fixture in their personal lives but has had a tremendous impact on their positive image in the community. See how SERVPRO of Windham & Windsor Counties has been getting involved in our community!
Derek A. & Ryan R. Paul
Derek A. & Ryan R. Paul
Owners of SERVPRO of Windham & Windsor Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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