A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Virginia Beach

Our Google Reviews
(757) 431-1400
4.7
(302 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I can not say enough on how well SERVPRO of Virginia Beach took care of my huge leak that I had throughout my entire downstairs. I call them and they had someone out the next morning only because it was late they would of still came but it was going to be more convenient for me. Thank you SERVPRO and if I ever have an issue again I will use you.

Norman S.
VIRGINIA BEACH

After our dishwasher leaked water and caused damage to our kitchen, our insurance company selected SERVPRO of Virginia Beach to perform water loss mitigation. I was so impressed with the quality of their work that I chose SERVPRO to also do the repairs. Their team did a fantastic job and I highly recommend them.

James T.
VIRGINIA BEACH

Thank you again for your company's service - Brian and Melissa were excellent--professional, courteous, thorough, and efficient.  I was very grateful for their excellent work!

Karen S.
Virginia Beach

Dainan Gibson with SERVPRO of Virginia Beach is awesome. We had water damage related to an overflow of a clogged dishwasher. I called her directly on a weekend. She sent out a crew to look at our situation. The crew took care of us. We were very satisfied by having a professional who cares for our well being of my family during this tough situation. She is quality and she makes sure stuff is done. I highly recommend them not only for water damage but for fire, mold, and biohazard. You will not go wrong by calling her and using her company. She is 5 Stars!!! 

Arnel T.
Virginia Beach

I would also like to say that Duane was a really great person to work with. He was very knowledgeable and easy to talk to and he was great at explaining the entire process starting at the very first phone call all the way until we were dried out. He truly seemed to love his job which definitely speaks wonders for your company.

Jennifer A.
Virginia Beach

Best crew and team ever! Everyone made a difficult time a no worry! Appreciate everything so much! Thank you!

Brenda D.
Virginia Beach

Jason has been amazing -- very professional and knowledgeable. Brad has been wonderful and has done an efficient, yet personal approach during the demo. I love these guys! Thank you Jason!

Veronica H.
VIRGINIA BEACH

I can’t tell you how much it means to be able to pick up the phone and have a company respond so quickly and efficiently plus have a team that works wonderful with upset/overstressed residents...Again, thank you – you and your team make a bad situation easier to handle!

Deb H.
VIRGINIA BEACH

The service was impeccable, no need to change a thing. No one would want to endure the catastrophic circumstances, but we felt fortunate that SERVPRO of Virginia Beach was there to take care of us and we are truly grateful.

George F.
VIRGINIA BEACH

About Us

SERVPRO of Virginia Beach Northwest understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Virginia Beach Northwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Virginia Beach Northwest can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Virginia Beach Northwest.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO Flag
Charles Jeffery Holland, Michelle & Jorge Gutierrez, Alex Gomez Chavarria

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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