A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Hanover, Goochland & Caroline

Our Google Reviews
(804) 730-6788
4.0
(21 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

The carpets are AMAZING!  Thank you for cleaning them before we moved into our home.

THANK YOU!

Anne Marie Glasscock
Glen Allen

I watch children and have 3 children of my own.  My chair, ottoman and couch have been through a lot.  After a major accident I called SERVPRO of Hanover, Goochland & Caroline for help. Raymond came and cleaned my chair, ottoman and couch.  They look and smell amazing!  Raymond and Paige come highly recommended!

Anne Marie Glasscock
Henrico

SERVPRO of Hanover, Goochland & Caroline was scheduled in our new home to provide extensive cleaning of our HVAC system infrastructure at the end of our 1 year warranty period. Billy, Kyle and & Leslie hit the ground running & performed with expert precision to methodically air duct clean our entire system of construction debris, dust & whatever else was lurking inside. The process took approx 4.5 hours to clean the supply, intake & return ducts with thorough cleaning of registers, grilles, fans, motors and all other mechanical components inside the unit. Leslie cut & fabricated quality access doors on segments of our duct system and sealed for future easy access. This company & team are exceptional! Thanks for the professional quality work! Hopefully, we will not need services in the future, but if emergency warrants, we will not hesitate to ring these folks up again.

Mr. Moore
Williamsburg

Thank you very much for your excellent work. Your workers are great!!!!

Mr. John Saunders
Richmond

Thank you Paige and your awesome team for cleaning our carpets to keep my kiddos safe and healthy!! You guys are awesome and your hard work is so appreciated!

Ms. Ellett
Richmond

They were amazing! Easy to book, fast and friendly to deal with, and service was professional!

Ms. Rooke
Mechanicsville

SERVPRO of Hanover, Goochland & Caroline helped us when we did not know what to do first.  They have been so kind, professional and quick to help in any way.  They have been a blessing to our family during this very traumatic time.  Our entire house flooded and we had the best support system show up at our home to help us.

From the packing and moving team, to the office communication and to the water damage mitigation drying team - EVERYONE was a delight to work with.

Thank you to SERVPRO of Hanover, Goochland & Caroline for all their help with our house and belongings. 

Kathleen B.
Glen Allen

SERVPRO of Hanover, Goochland & Caroline came out to help us with our water loss recently.  Our entire building was affected by water damage.  They came in and explained what the extent of the damages were and how they could help us.

They came in and got to work right away.  They communicated well and worked with our Insurance Company to help us the process. 

They were quick to get out here to start their work and the crew that came out was courteous and very knowledgeable.

Thank you to SERVPRO of Hanover Goochland & Caroline for helping us with this water damage.

Jay
Mineral

SERVPRO of Hanover, Goochland and Caroline really helped me thru a difficult situation.  We had water damage to most of our home.  SERVPRO of Hanover, Goochland and Caroline's employees made a tough situation as easy as possible.  They were knowledgeable, friendly and quick to help us.  

The office staff was also very helpful in the billing and administrative portion.  I had never had an Insurance Claim in the past.  They walked me thru every step of the process.



Thank you SERVPRO of Hanover, Goochland and Caroline.

H. Webb
ASHLAND

About Us

SERVPRO of Hanover, Goochland & Caroline, INC. understands the stress and worry that comes with any type of loss.  A fire or water damage can disrupt your everyday life in many ways. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  We work with you and your families needs to get your life back to normal.

SERVPRO of Hanover, Goochland & Caroline INC. specializes in the Clean-up and Restoration of Residential and Commercial properties after a: fire/smoke damage, water damage, mold damage or bio-hazard clean-up. SERVPRO of Hanover, Goochland & Caroline INC. can also deodorize your home or business from any mal-odors from pets or nicotene.

Our staff is highly trained in any type of property damage clean-up. From our initial and on-going training at SERVPRO Corporate's training facility in Gallatin, Tennessee, to regular IICRC Industry Certifications and required continuing education courses.  Rest assured our staff is equipped with the knowledge and proper equipment to clean-up your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Hanover, Goochland & Caroline INC.

If you would like to schedule service for your home or business, please call today at (804)730-6788.

Serving you since 1967, SERVPRO is the Cleaning and Restoration Brand you know and trust.

David E. Butler, Alexis Paige McDowell
David E. Butler, Alexis Paige McDowell
Owners of SERVPRO of Hanover, Goochland & Caroline

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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