Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Fairfax, Vienna, Great Falls

Our Google Reviews
(571) 685-2277
4.5
(23 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Fairfax, Vienna, Great Falls we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a minor flooding in our basement due to leaking water heater.  The inspector came to our home just few hours later.  He was professional and honest.  In fact, he was so honest that he gave me plenty of advice on how to fixe the issue ourselves.  He said that they are willing to take the job, but would cost less if we were to do it ourselves.

I was very impressed by him; he didn't have to give the details on how to fixe the problem, but he did.  He also didn't charge us any fees for coming out.

If we ever have a job that is beyond our ability to fix I would definitely use them.

Steve I.
Leesburg

We had a basement pipe flood with kitchen waste and it went EVERYWHERE.  Gray water was under flooring, in two different rooms, and just nasty.  I called them as soon as the plumber was done fixing the pipe, and they arrived two hours later, right when they said they would.  Within just a couple hours, they had cleaned everything, pulled up the tile that needed to be removed, and salvaged the walls (only needed to remove the trim at the bottom).  When they were finished, the rooms looked better than before the flood.  

The guy in charge was super nice to deal with..  They also did a great job going through the basement window with as much as they could, and not dragging equipment through my house.

I was very pleased with their services, and we would definitely use them in the future.

Liz V.
Arlington

When it was discovered that an old spiteful tenant purposely left the washer water valve on in the laundry room. It was a disaster! I had no idea who to call or what to do! It had gotten so bad that mold started to develop on the wall around the valves! Not to mention the other areas that were affected by the running water! I thought to myself, "What a mess!" When my insurance recommended SERVPRO I have to admit I was very skeptical. But they arrived in less then an hour to address the situation. Because of SERVPRO I was able to move a new tenant in less then two weeks! Thanks to their speedy service! I will definitely be using SERVPRO again!

Janet W.
Arlington

These guys gave us a great experience with a terrible disaster. Our basement flooded and our insurance company recommended them. They arrived immediately and began work- explained everything to us and true to their word, we survived the disaster as if it never even happened. Thanks to Tia and the whole crew that helped us.

Rob V.
Fairfax

Appreciated the quickness, professionalism and the kindness extended towards, my family while they took care of my issues.

Randy K.
Ashburn

They came and repaired a water leak that had affected three floors, including a ceiling that came down and floors that were ruined. They also took out some old carpet, and cleaned an area carpet. The work turned out really well!

Kate D.
Vienna

This SERVPRO responded to an emergency situation the same afternoon. Their technicians were were knowledgeable, courteous, and professional. They provided an accurate estimate and started work immediately. They had all the right equipment with them to do the job, which consisted of pulling up soaked carpet, removing soaked padding, vacuuming up water, and finding areas of the wall that had gotten damp. They brought in blowers to dry the carpet, and returned daily to check on progress and to treat the carpet with anti-mold chemicals. Thanks to their quick response and quality equipment no drywall had to be removed/replaced.

Mark M.
Dulles

Excellent service! I recently had a water damage and called SERVPRO of Loudoun County. They showed up on site in less that 20 minutes and started the cleaning and drying process. They worked directly with my insurance company and I did not have to pay anything out of pocket. Great company!!!

Klosse R.
Leesburg

SERVPRO helped us clean up and rebuild our kitchen after our dishwasher ruined our hardwood floors and one of our cherry kitchen cabinets. The process went very smoothly and quickly. These guys even found a match for our 10 year old cabinet that got ruined!

Samar K.
Fairfax

We had a minor flooding in our basement due to leaking water heater.  The inspector came to our home just few hours later.  He was professional and honest.  In fact, he was so honest that he gave me plenty of advice on how to fixe the issue ourselves.  He said that they are willing to take the job, but would cost less if we were to do it ourselves.

I was very impressed by him; he didn't have to give the details on how to fixe the problem, but he did.  He also didn't charge us any fees for coming out.

If we ever have a job that is beyond our ability to fix I would definitely use them.

Steve I.
Leesburg

We had a basement pipe flood with kitchen waste and it went EVERYWHERE.  Gray water was under flooring, in two different rooms, and just nasty.  I called them as soon as the plumber was done fixing the pipe, and they arrived two hours later, right when they said they would.  Within just a couple hours, they had cleaned everything, pulled up the tile that needed to be removed, and salvaged the walls (only needed to remove the trim at the bottom).  When they were finished, the rooms looked better than before the flood.  

The guy in charge was super nice to deal with..  They also did a great job going through the basement window with as much as they could, and not dragging equipment through my house.

I was very pleased with their services, and we would definitely use them in the future.

Liz V.
Arlington

When it was discovered that an old spiteful tenant purposely left the washer water valve on in the laundry room. It was a disaster! I had no idea who to call or what to do! It had gotten so bad that mold started to develop on the wall around the valves! Not to mention the other areas that were affected by the running water! I thought to myself, "What a mess!" When my insurance recommended SERVPRO I have to admit I was very skeptical. But they arrived in less then an hour to address the situation. Because of SERVPRO I was able to move a new tenant in less then two weeks! Thanks to their speedy service! I will definitely be using SERVPRO again!

Janet W.
Arlington

These guys gave us a great experience with a terrible disaster. Our basement flooded and our insurance company recommended them. They arrived immediately and began work- explained everything to us and true to their word, we survived the disaster as if it never even happened. Thanks to Tia and the whole crew that helped us.

Rob V.
Fairfax

Appreciated the quickness, professionalism and the kindness extended towards, my family while they took care of my issues.

Randy K.
Ashburn

They came and repaired a water leak that had affected three floors, including a ceiling that came down and floors that were ruined. They also took out some old carpet, and cleaned an area carpet. The work turned out really well!

Kate D.
Vienna

This SERVPRO responded to an emergency situation the same afternoon. Their technicians were were knowledgeable, courteous, and professional. They provided an accurate estimate and started work immediately. They had all the right equipment with them to do the job, which consisted of pulling up soaked carpet, removing soaked padding, vacuuming up water, and finding areas of the wall that had gotten damp. They brought in blowers to dry the carpet, and returned daily to check on progress and to treat the carpet with anti-mold chemicals. Thanks to their quick response and quality equipment no drywall had to be removed/replaced.

Mark M.
Dulles

Excellent service! I recently had a water damage and called SERVPRO of Loudoun County. They showed up on site in less that 20 minutes and started the cleaning and drying process. They worked directly with my insurance company and I did not have to pay anything out of pocket. Great company!!!

Klosse R.
Leesburg

SERVPRO helped us clean up and rebuild our kitchen after our dishwasher ruined our hardwood floors and one of our cherry kitchen cabinets. The process went very smoothly and quickly. These guys even found a match for our 10 year old cabinet that got ruined!

Samar K.
Fairfax

About Us

SERVPRO® of Vienna, Great Falls is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.

Independently owned and operated by Andrew and Theresa Bahen, SERVPRO® of Vienna, Great Falls will now be operated by a team with 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Vienna, Great Falls. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Owners of SERVPRO of Fairfax, Vienna, Great Falls

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.