Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Stone Oak

Our Google Reviews
(210) 858-9696
5.0
(186 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Stone Oak we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

A broken pipe caused extensive flooding to our two-story home and all but three rooms downstairs sustained damage. Water poured out of light fixtures, in between walls, and its weight on the ceilings caused a complete collapse in one of the rooms. SERVPRO was there within an hour and took control of the situation while we just stood there, trying to understand what had happened to our home. Xavier, Andrew, R.J., and Isaac were all incredible to work with and they kept us informed during each stage of remediation. Professional, expedient, and empathetic, they were just who we needed to help us through this event.

Renee R.
San Antonio

I was lucky enough to have a pipe bust during the Feb 2021 Texas freeze. My master bath flooded and went into master bedroom. I never had to use a water mitigation service so I was extremely unknowledgeable in this area. Krystal, the supervisor assigned to my case, was very knowledgeable and explained everything they did and why. She was patient and very friendly. All employees followed suit. All friendly and helpful and patient during a stressful time for me. Highly recommend.

Thelma
San Anotio

SERVPRO of Stone Oak location helped us with a bad water leak cleanup I'm our home. Sean and his crew were professional, attentive and their follow up was a service that, not many companies do these days. I highly recommend SERVPRO of Stone Oak location. 

Hurrem N.
San Antonio

I would highly recommend SERVPRO of Stone Oak. We had a leaking water heater that created a mess in my upstairs hallway. They responded quickly and were very professional on the job. I dealt mainly with Miguel and Sean who were both extremely knowledgeable. They worked around my schedule for the daily fan/blower checks yet were very thorough in making sure we had the problem areas completely taken care of before wrapping everything up...

Dawn
San Antonio

We have worked with Miguel and Sean several times and are always impressed with their attention to detail and willingness to go above and beyond for their customers. They work around the clock to ensure customers homes are restored as fast as possible. They will always be our first call.

Aaron
San Antonio

I highly recommend Stone Oak SERVPRO. I called the office number and spoke with someone immediately about water damage that occurred in my home from our washer machine. My service call was dispatched to the technician on call & within 5 minutes on a Sunday, I received a callback. Gabriel and his crew arrived and assured my husband and me that everything would be ok “like it never happened.” Gabriel & Justin are very professional and made the process seamless. I would call them again if needed in the future.  

 

Brooke K.
San Antonio

The SERVPRO crew were professional, efficient, and caring. Paul, Juan, Gabriel, Joe Sr, and Joe Jr removed all the standing water and determined the damage that was done. Brandon was very helpful in answering all questions we had. Tyler is an exceptional office manager who came to our home and explained every detail to us. We would highly recommend this office to anyone needing their services.

Eileen F.
San Antonio

I just had a water copper pipe leak in one of my bedrooms early Saturday. I called SERVPRO around 12:20 PM on that Saturday and within 10 minutes a representative of SERVPRO called me back and told me that they were coming to my house to take a look. Paul and Gabriel from SERVPRO arrived and were courteous and polite. They gave me an estimate right there and I accepted it. They went straight to do their work. They measured humidity levels and placed fans where they were needed. They also disinfected where it was needed. They removed all my damaged flooring that could be removed and disposed of it. I cannot complain at all. It was a 5 start job from top to bottom. Today, they came to the house, as they promised, to assess the situation and they declared my damaged room clean and dry. Thank you guys.

Pierre M.
San Antonio

The crew led by Ram was kind, quick, professional and did an amazing job. They gave a great value quote and was able to complete the job the following day. They check on you during the drying process. They work around your schedule. I couldn’t recommend them more.

Meghan P.
San Antonio

A broken pipe caused extensive flooding to our two-story home and all but three rooms downstairs sustained damage. Water poured out of light fixtures, in between walls, and its weight on the ceilings caused a complete collapse in one of the rooms. SERVPRO was there within an hour and took control of the situation while we just stood there, trying to understand what had happened to our home. Xavier, Andrew, R.J., and Isaac were all incredible to work with and they kept us informed during each stage of remediation. Professional, expedient, and empathetic, they were just who we needed to help us through this event.

Renee R.
San Antonio

I was lucky enough to have a pipe bust during the Feb 2021 Texas freeze. My master bath flooded and went into master bedroom. I never had to use a water mitigation service so I was extremely unknowledgeable in this area. Krystal, the supervisor assigned to my case, was very knowledgeable and explained everything they did and why. She was patient and very friendly. All employees followed suit. All friendly and helpful and patient during a stressful time for me. Highly recommend.

Thelma
San Anotio

SERVPRO of Stone Oak location helped us with a bad water leak cleanup I'm our home. Sean and his crew were professional, attentive and their follow up was a service that, not many companies do these days. I highly recommend SERVPRO of Stone Oak location. 

Hurrem N.
San Antonio

I would highly recommend SERVPRO of Stone Oak. We had a leaking water heater that created a mess in my upstairs hallway. They responded quickly and were very professional on the job. I dealt mainly with Miguel and Sean who were both extremely knowledgeable. They worked around my schedule for the daily fan/blower checks yet were very thorough in making sure we had the problem areas completely taken care of before wrapping everything up...

Dawn
San Antonio

We have worked with Miguel and Sean several times and are always impressed with their attention to detail and willingness to go above and beyond for their customers. They work around the clock to ensure customers homes are restored as fast as possible. They will always be our first call.

Aaron
San Antonio

I highly recommend Stone Oak SERVPRO. I called the office number and spoke with someone immediately about water damage that occurred in my home from our washer machine. My service call was dispatched to the technician on call & within 5 minutes on a Sunday, I received a callback. Gabriel and his crew arrived and assured my husband and me that everything would be ok “like it never happened.” Gabriel & Justin are very professional and made the process seamless. I would call them again if needed in the future.  

 

Brooke K.
San Antonio

The SERVPRO crew were professional, efficient, and caring. Paul, Juan, Gabriel, Joe Sr, and Joe Jr removed all the standing water and determined the damage that was done. Brandon was very helpful in answering all questions we had. Tyler is an exceptional office manager who came to our home and explained every detail to us. We would highly recommend this office to anyone needing their services.

Eileen F.
San Antonio

I just had a water copper pipe leak in one of my bedrooms early Saturday. I called SERVPRO around 12:20 PM on that Saturday and within 10 minutes a representative of SERVPRO called me back and told me that they were coming to my house to take a look. Paul and Gabriel from SERVPRO arrived and were courteous and polite. They gave me an estimate right there and I accepted it. They went straight to do their work. They measured humidity levels and placed fans where they were needed. They also disinfected where it was needed. They removed all my damaged flooring that could be removed and disposed of it. I cannot complain at all. It was a 5 start job from top to bottom. Today, they came to the house, as they promised, to assess the situation and they declared my damaged room clean and dry. Thank you guys.

Pierre M.
San Antonio

The crew led by Ram was kind, quick, professional and did an amazing job. They gave a great value quote and was able to complete the job the following day. They check on you during the drying process. They work around your schedule. I couldn’t recommend them more.

Meghan P.
San Antonio

About Us

At SERVPRO of Stone Oak, we understand how overwhelming fire, water, or storm damage can be for your home or business. Our mission is to minimize the disruption to your life and restore your property quickly and efficiently—making it “Like it never even happened.” As a family-owned and operated business, we’ve proudly served the San Antonio community since 2014, and our commitment to strong family values ensures every customer is treated with care and respect.

We specialize in restoring residential and commercial properties after fire, smoke, or water damage, as well as handling mold remediation. For routine upkeep, we also offer services like odor removal and professional floor cleaning. Whether you’re located in San Antonio, Stone Oak, Timberwood Park, or the surrounding areas, we’re here to help.

Our team is highly trained in property damage restoration, continuously updating our skills through SERVPRO’s corporate training programs and IICRC certifications. With the support of a nationwide network of franchises, no job is too big or too small. Whether you’re facing minor damage or a large-scale commercial disaster, SERVPRO of Stone Oak has the expertise and equipment to restore your property to its pre-damage condition.

Ready to get started? Contact us today to schedule your service, and let us take care of the rest.

Fleming R. & Chelsea A. Conner, Sean M. Galligan
Fleming R. & Chelsea A. Conner, Sean M. Galligan
Owners of SERVPRO of Stone Oak

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.