SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Southwest Austin
Our Google Reviews
(512) 796-9077
4.7
(42 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard situations call for a fast, professional response, both for the safety of everyone at the property and for peace of mind during a difficult time. Whether it involves an unattended death, crime scene, blood or bodily fluids, or another hazardous material situation, our Southwest Austin team is trained to handle biohazard cleanup safely, thoroughly, and with discretion.

We understand these situations come with real emotional weight, which is why our technicians work quickly and respectfully, so families and business owners can focus on what matters most instead of the cleanup itself. Once any necessary police or fire investigations are complete, our team begins with a full safety and damage assessment before starting cleanup and restoration.

Our biohazard remediation services include:

  • Blood & Bodily Fluid Cleanup: Safe removal and disinfection following IICRC-recommended protocols
  • Crime Scene & Trauma Cleanup: Thorough, discreet restoration of affected areas
  • Unattended Death Cleanup: Compassionate, professional handling of sensitive situations
  • Hazardous Material Cleanup: Safe removal and disposal of biohazardous waste
  • Odor & Contaminant Treatment: Restoring air quality and eliminating lingering effects

We also coordinate directly with insurance providers to help keep the claims process moving, so you can get back to a clean, safe environment with less to manage on your own.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

While on vacation, my neighbors called to tell me that water was flooding out of my front door and garage. It was a Saturday, and yet within one hour of me calling ServPro, their crew arrived to set up fans all over the house. I want to give a special shout out to Morgan because she was my contact person throughout all of this. She kept me updated with the progress, and was always available when I called.There had been 2 inches of water throughout the entire house, so carpets were ruined and many of the walls had to be opened up to dry out. They worked very hard and left everything ready for reconstruction. I highly recommend the company.

Paula Garcia

Morgan is an expert at the customer experience. She helped streamline and solve multiple of our biohazard issues. She is amazing and she definitely is the funniest person I've ever spoken with!

Izzy El-Ubaydy

I use them for one of my properties recently, I needed someone out there quick and the answered my call in the middle of the night and sent a team over within the hour. Truly so easy and great to work with. Took stress off me immediately. Shout out to Nora and Amaris for saving the day!

Courtney Turner

I had a great experience with the deep cleaning of our guest house. Mary Ocando. Jhinny , Lizeth, Rosa, Yuli, and Alix did a very thorough job. The house has never been so clean. They were professional and polite and spent all day getting the job done! Thank you again for your great service!

Cathy Marlow

Maria and her team arrived on time to return personal property from my flood claim. They worked quickly and efficiently. Maria provided excellent communication throughout the appointment. Overall, Maria and her team provided excellent and efficient service. I would highly recommend ServPro to anyone needing this type of service. Maria Reyes (Team Leader) • Lizeth Torres • Jhinny Leon • Yuli Martinez • Rosa Martinez • Ramon Guarecuco • Carlos Gracia

Cecilia Quick

While communication with the main office was sometimes difficult, we were glad to work with m two crews who showed respect for our home. Thanks to Miguel, Nelson, and Abelardo for diagnosing our water damage and to Jester, Ed, and Carlos, for starting the mitigation process.

Sarah Beth Kitch

We had an issue arise at our home 36 hours before leaving for a 2 week vacation. SERVPRO got a team out to our home quickly and then communicated with us the whole time we were gone to make sure the cleanup process went smoothly. We were very happy with the service and care their team provided.

Jake Green

Morgan helped up get everything going to deal with the damage, and worked with us as the job got more complex. ServPro overall was prompt and helpful.

Max Ivester

We had a sewer water emergency, and ServPro was out to help with cleanup and mold mitigation within two hours. Everyone we worked with was professional and willing to work with us. Special shout-out to Morgan who was our point person for contact. She always responded in a timely manner.

Christina Jue

About Us

SERVPRO of Southwest Austin is a trusted leader in fire damage restoration, water damage restoration, and mold remediation for homes and businesses throughout the Austin area. We understand how disruptive property damage can be, which is why our team is committed to responding quickly with 24-hour emergency service to restore your property and minimize interruption to your life, working to make it "Like it never even happened."

What sets us apart is the depth of training behind every technician we send to your door. Our team trains extensively at SERVPRO's corporate facility and maintains ongoing IICRC certification in water damage restoration, fire and smoke restoration, and mold remediation, and that training carries through every job, from the initial assessment to the final walkthrough. Combined with years of hands-on experience across residential and commercial restoration projects of every size, we bring both the technical knowledge and the steady, careful service a stressful situation calls for.

Whether it's a single home dealing with water damage or a multi-property commercial loss, we're built to respond. From everyday emergencies to widespread storm and flood damage, our team has the equipment, manpower, and large loss experience to mobilize quickly and manage recovery from start to finish, no matter the size of the event. SERVPRO has been a trusted name in cleanup and restoration since 1967. 

Benjamin D. & Natalie N. Highsmith
Benjamin D. & Natalie N. Highsmith
Owners of SERVPRO of Southwest Austin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test