SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of River Oaks

Our Google Reviews
(346) 572-4588
4.9
(69 reviews)

Service Areas

Houston, TX | River Oaks, TX | West University Place, TX

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard situations demand specialized training, the right protective equipment, and real discretion, and SERVPRO of River Oaks is prepared on every count. These are difficult moments for the people involved, and our crews approach each one with professionalism, sensitivity, and respect. We serve homes and businesses across River Oaks and inner-loop Houston, responding around the clock when a situation cannot wait. Our biohazard services include crime scene and trauma scene cleanup, unattended death cleanup, hoarding cleanup, bloodborne pathogen remediation, and the safe cleaning of bodily fluids and other potentially infectious materials. This work is governed by strict safety regulations and should never be attempted by anyone without proper training and protection, because improper cleanup can leave behind hidden contamination and serious health risks. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification. We contain the affected area, remove and dispose of contaminated materials according to regulation, and clean and decontaminate every surface with professional grade disinfecting agents before verifying the space has been returned to a safe condition. Throughout the process, we treat the property and the people involved with care, and we document the work thoroughly for insurance and other needs, so that no one has to face a burden like this on their own.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

A sewage backup was in my home and I needed someone to clean it ASAP! I called this SERVPRO and they were at my door the same day. What a great group!!

Mac W.
Houston

Best SERVPRO ever! They were super nice/professional and fast to respond, highly recommended!

Roxxane H.
Houston

Every time I've had any kind of leaks, I have called SERVPRO. They have never let me down! Trust this team!!

Katie F.
Houston

SERVPRO was a life saver! This was a last minute, stressful situation, and your team did a job in an hour that would of taken me all day on my own!

Amanda
Houston

It was always clear that the personnel were knowledgeable about dealing with our problem, and thorough in checking to be sure all moisture had been dried from our sheetrock. I would recommend this firm to any friend who might experience a similar disaster. You were exceptional!

Jim G.
Houston

My two story home was completely flooded due to a pipe burst while we were out of town. SERVPRO arrived on the first day and worked late into the night to minimize the damage to our home. Good job SERVPRO and thanks again for all your work.

Gina S.
Katy

SERVPRO was very professional and helpful. Thank you to the two men who took care of my claim.

Linda S.
Houston

We had a great service experience from Crew Chief Jerimye. L here in Houston. They showed up the very next day and started the reclamation process. He and his crew are professional, responsive and dependable. I would recommend Team Shaw to anyone needing help with water damage to their home. Thank you for excellent Service, appreciate you and your team ????

   

 

Marcy A
Houston

I am so lucky to have found SERVPRO of River Oaks when I needed them for water damages in my home. I had no idea what to do but this team came in and fixed everything up so quickly! Thanks SERVPRO! 

Rachel D.
Houston

About Us

When water, fire, smoke, or mold damages your home or business anywhere in River Oaks, SERVPRO of River Oaks responds 24 hours a day, seven days a week, every day of the year. We serve River Oaks and the surrounding inner-loop Houston neighborhoods, including West University Place, from the historic mansions along River Oaks Boulevard and the shops at the River Oaks Shopping Center to the high-rises near the Galleria and Uptown, the townhomes lining Buffalo Bayou, and the tree-shaded streets near the Texas Medical Center. Our certified local crews know this market, an established, high-value part of Houston where century-old estates, luxury condominiums, and busy commercial corridors sit inside Loop 610, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system and overwhelm the bayous to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of River Oaks apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly. We also understand the care that high-value homes, fine finishes, and irreplaceable contents require.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like Hurricane Harvey in 2017, when Buffalo Bayou and Brays Bayou flooding inundated thousands of inner-loop homes, or Hurricane Beryl in 2024, which knocked out power across Houston and brought down trees throughout River Oaks. From a high-rise condominium near the Galleria to a historic estate on River Oaks Boulevard, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®"

Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of River Oaks

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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