
About Us
SERVPRO of River Oaks is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
When water, fire, smoke, or mold damages your home or business anywhere in River Oaks, SERVPRO of River Oaks responds 24 hours a day, seven days a week, every day of the year. We serve River Oaks and the surrounding inner-loop Houston neighborhoods, including West University Place, from the historic mansions along River Oaks Boulevard and the shops at the River Oaks Shopping Center to the high-rises near the Galleria and Uptown, the townhomes lining Buffalo Bayou, and the tree-shaded streets near the Texas Medical Center. Our certified local crews know this market, an established, high-value part of Houston where century-old estates, luxury condominiums, and busy commercial corridors sit inside Loop 610, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system and overwhelm the bayous to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of River Oaks apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly. We also understand the care that high-value homes, fine finishes, and irreplaceable contents require.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like Hurricane Harvey in 2017, when Buffalo Bayou and Brays Bayou flooding inundated thousands of inner-loop homes, or Hurricane Beryl in 2024, which knocked out power across Houston and brought down trees throughout River Oaks. From a high-rise condominium near the Galleria to a historic estate on River Oaks Boulevard, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®"
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 10-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- SCT - Subrogation Claims Training
- FSRT - Fire & Smoke Damage Restoration Technician
- RRT - Carpet Repair & Reinstallation Technician
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- American Drying Institute
- OSHA - Other Training
- ECTP - Employee Certification Training Program
- OCT - Odor Control Technician
Licenses
Awards
- #4 — Fastest-Growing Mid-Market Companies (Dallas Business Journal)
- #4 — 100 Best Places to Work in Dallas–Fort Worth (Dallas Business Journal)
- Inc. 5000 — #69 Fastest-Growing Construction/Restoration Company in the U.S.
Affiliations
- Sponsor for First Responders Children Network
- TAHFM
- IREM
- Texas Apartment Association
- RIMS
- Boma
- Houston Apartment Association
- Official Sponsor for TCU Athletics
- Dallas Claims Association
- CAI
- IFMA
- PLRB
- Dallas Apartment Association
What our
customers are saying
Jerry, with ServPro, was very prompt, courteous and explained everything thoroughly. He initially set up all the equipment and was helpful in answering. My question questions.
We had a great service experience from Crew Chief Jerimye. L here in Houston. They showed up the very next day and started the reclamation process. He and his crew are professional, responsive and dependable. I would recommend Team Shaw to anyone needing help with water damage to their home. Thank you for excellent Service, appreciate you and your team ⭐️⭐️
Jerry was great. Patient, on time, and explained the process. Thank you
Corrine & Sergio with Servpro did a nice job explaining the details of work along with the cost involved.
I had interior water damage. The Servpro techs Raphael and Ernesto were very pleasant. They kept me informed about what they were doing to get my home dry. They worked very hard. I was impressed that they were able to remove carpet pads without moving furniture out of the bedrooms. I am appreciative for their help and kindness.
Servpro is a great company to use if you have had water damage to your home. Jerry is one of the gentleman who was apart of the team to get my home back together. He was very friendly and helpful. It’s people like him who keeps the company going.
We had a water pipe break and serve-pro came out that day and started the water mitigation. They checked on it daily until it was completely dry. They removed all damaged areas and we hired them for the reconstruction. Julian the project manager for the reconstruction was nice to work with and available for questions throughout the process. Sean our general contractor and his crew did a great job with the reconstruction. Thank you ServePro!
Jerry is the technician that set up the equipment on a Saturday and Sunday! He gave plenty of notice before he arrived each time as well. Jerry was very conscientious and careful where he routed cables to try and reduce the trip hazard associated with running extension cords and large cables. I appreciate how he thoughtfully explained the process and the equipment, and was overall very polite and understanding. Thank you Jerry, I will be recommending and using your services again!
Jerry and James (double Js) are great! They listened to our concerns and were very professional and kind. They went above and beyond and did more work than originally thought. They spent hours working on the house and making sure they took care of all the wet parts of the walls and window sills. 10/10 recommend.