Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of River Oaks
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
A sewage backup is one of the most hazardous losses a property in River Oaks can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows, or floodwater forces its way indoors during a storm, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of River Oaks is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across River Oaks and inner-loop Houston. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a homeowner policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.® ”
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had a water pipe break and serve-pro came out that day and started the water mitigation. They checked on it daily until it was completely dry. They removed all damaged areas and we hired them for the reconstruction. Julian the project manager for the reconstruction was nice to work with and available for questions throughout the process. Sean our general contractor and his crew did a great job with the reconstruction. Thank you SERVPRO!
I had interior water damage. The SERVPRO techs Raphael and Ernesto were very pleasant. They kept me informed about what they were doing to get my home dry. They worked very hard. I was impressed that they were able to remove carpet pads without moving furniture out of the bedrooms. I am appreciative for their help and kindness.
Eric was professional, expert, courteous, and knowledgeable. He went beyond the call of duty to help me understand the insurance process since this was my first claim. Oscar was very professional and helped me understand that it was not possible to save my laminate wood floor. I was hoping it could be sanded to save it. Isaiah did most of the water remediation work. Isaiah was a hard worker, courteous, and an expert at cutting out wood floor and baseboards and very polite. I can highly recommend SERVPRO for excellent work!
We had a giant water leak in our basement that needed to be taken care of by professionals. I called SERVPRO and someone came to look at the damages. They were removing water quickly after. They worked all day to clean it up and start drying the floors.
SERVPRO of River Oaks was extremely responsive when I alerted them about water leak in our damage. We have an immunocompromised child and they made sure that no mold was spread around the house. Thank you!
SERVPRO assisted me with pack-out and storage of personal items damaged in the Winter Storm. They did a PHENOMENAL JOB! They were very professional and they put my mind at ease in cleaning, storing and taking care of my valuables.
We found mold in our guest bathroom and needed someone to remove it as soon as possible. My husband found SERVPRO of River Oaks online and thankfully they were able to help us immediately! It was an easy process with SERVPRO.
The guys were all really knowledgeable and kept us in the loop each step of the process. Very friendly and reassuring in this difficult process
The people that actually came out were really nice and gave us friendly quick work, would recommend to a friend!
About Us
When water, fire, smoke, or mold damages your home or business anywhere in River Oaks, SERVPRO of River Oaks responds 24 hours a day, seven days a week, every day of the year. We serve River Oaks and the surrounding inner-loop Houston neighborhoods, including West University Place, from the historic mansions along River Oaks Boulevard and the shops at the River Oaks Shopping Center to the high-rises near the Galleria and Uptown, the townhomes lining Buffalo Bayou, and the tree-shaded streets near the Texas Medical Center. Our certified local crews know this market, an established, high-value part of Houston where century-old estates, luxury condominiums, and busy commercial corridors sit inside Loop 610, and they know how fast Gulf Coast weather, from the floodwaters that follow a tropical system and overwhelm the bayous to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and flood recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of River Oaks apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly. We also understand the care that high-value homes, fine finishes, and irreplaceable contents require.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like Hurricane Harvey in 2017, when Buffalo Bayou and Brays Bayou flooding inundated thousands of inner-loop homes, or Hurricane Beryl in 2024, which knocked out power across Houston and brought down trees throughout River Oaks. From a high-rise condominium near the Galleria to a historic estate on River Oaks Boulevard, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®"
