SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of NW Austin, N Bee Cave

Our Google Reviews
(512) 261-4790
5.0
(49 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleanup in Austin, TX

Whether it be from an injury or death in the home, animal feces or urine, human feces or urine, toilet overflow, or any other need for a Bio Hazard cleaning in your home or business, SERVPRO of Lakeway/West Lake is here to help.

No job is too big or too involved. Additionally, SERVPRO of Lakeway/West Lake is hazmat certified, so you know the job will be done professionally. Please don't hesitate to call SERVPRO of Lakeway/West Lake. We are certified professionals and we are open 24 hours to take your call. 

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Five stars!

Mike T
Austin

Quick response, knowledgeable, thoughtful!!!

Amber B
Austin

The process took longer than expected waiting for the insurance to give the go ahead but Glenn (SERVPRO) and his crew were great and would recommend them again.

William K.
Austin

Dave provided prompt, insightful and productive assistance in drying impacted areas of our house.

Robert  S.
Austin

They were very professional and friendly.  They even helped me locate my son’s HDMI cable so he could hook up his Xbox at the hotel.

Kimberly & Kevin D.
Round Rock

Great workers!  I felt very comfortable leaving them with this chore.

Andy
Austin

Honest ownership. They have been in business for over 25 years! Very professional and responsive.

Amanda
Austin

My house flooded and my husband and I didn't know what to do.  We called SERVPRO North Austin and the person who answered the phone was great.  She let me know they would be there shortly to take care of things. Thanks, SERVPRO!

Teresa S
Austin

I spoke with the owner on the phone because I was worried about the amount of work involved.  He was very kind and explained the process to me. The gentlemen that arrived were polite and concerned about my home. I will tell you to call them if your house ever needs damage removal.

Dorothy
Austin

Five stars!

Mike T
Austin

Quick response, knowledgeable, thoughtful!!!

Amber B
Austin

The process took longer than expected waiting for the insurance to give the go ahead but Glenn (SERVPRO) and his crew were great and would recommend them again.

William K.
Austin

Dave provided prompt, insightful and productive assistance in drying impacted areas of our house.

Robert  S.
Austin

They were very professional and friendly.  They even helped me locate my son’s HDMI cable so he could hook up his Xbox at the hotel.

Kimberly & Kevin D.
Round Rock

Great workers!  I felt very comfortable leaving them with this chore.

Andy
Austin

Honest ownership. They have been in business for over 25 years! Very professional and responsive.

Amanda
Austin

My house flooded and my husband and I didn't know what to do.  We called SERVPRO North Austin and the person who answered the phone was great.  She let me know they would be there shortly to take care of things. Thanks, SERVPRO!

Teresa S
Austin

I spoke with the owner on the phone because I was worried about the amount of work involved.  He was very kind and explained the process to me. The gentlemen that arrived were polite and concerned about my home. I will tell you to call them if your house ever needs damage removal.

Dorothy
Austin

About Us

SERVPRO of Northwest Austin, North Bee Cave was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Hyde Park/Central Austin community. As of Summer 2023, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.


Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Northwest Austin, North Bee Cave has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Austin home to water damage in a commercial building in the downtown area, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, and 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Northwest Austin, North Bee Cave pride ourselves on exceeding these standards.


Fire damages are common in our old homes and businesses in Austin and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Northwest Austin, North Bee Cave will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.


If you have a need for water, fire, or mold restoration work in the Northwest Austin/North Bee Cave area, please call SERVPRO where we will treat you like family.


Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Alan Bregman, William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, James M. Bertini Sr.
Alan Bregman, William R. Love Jr., Taylor R. Rosson, Jim A. Metteauer, James M. Bertini Sr.
Owners of SERVPRO of NW Austin, N Bee Cave

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.