Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest San Antonio

Our Google Reviews
(210) 521-3313
4.9
(621 reviews)

Service Areas

San Antonio, TX

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest San Antonio we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Raul and Andrew provided excellent service. They were very responsive and informative. Left a very clean work site. Would definitely recommend!

Roger H.
San Antoniot

Eddie arrived at my home and was ready to work! His professionalism was very comforting as he explained everything that he was going to do in great detail. My master bedroom flooded due to a backup and he did an amazing job in getting the water out and getting it clean. Highly recommend them!

Riko G,
San Antonio

Xavier and Francisco were the best! So professional, so kind, hardworking!! I will be recommending this company to everyone!!!!

David T.
San Antonio

Becky and Bea we're great to work with! Very professional and responsive to our scheduling. Thanks!

Jose C.
San Antonio

Wonderful experience the work they did was great would recommend anytime.

Minerva
San Antonio

Very attentive and responsive from start to finish. Highly recommended.

Arturo S.
San Antonio

Rodney and Eddie arrived on time and didn't waste any time getting to work. Courteous, professional and very thorough! Highly recommend if you find yourself in the unfortunate situation of requiring mold remediation. These guys make too easy.

David B.
San Antonio

Eddie was very professional with everything, along with Reggie, Isaac, Raul, and Danny. Thanks to All of them my house has no mold.

Yvonne K.
San Antonio

After finding mold in our bathroom we decided to give SERVPRO a call to come take a look. They were very comforting and gave me a relief in knowing that my problem was very common in bathrooms. Thank you so much for taking care of me and my family!

Tina
San Antonio

About Us

Since 2000, SERVPRO of Northwest San Antonio has proudly served San Antonio and the surrounding communities, bringing a servant’s heart approach to every project. We specialize in the cleanup and restoration of residential and commercial properties that have been impacted by fire, smoke, water, or storm damage. Our comprehensive services also include mold and mildew remediation, vandalism cleanup, and advanced disinfecting solutions.

We understand that property damage can be overwhelming, no matter the size or scope. That’s why we’re available 24/7, every day of the year, to respond quickly and effectively to your emergency. Whether you’re dealing with a small water leak or significant storm damage, our highly trained team is here to help you restore your property and peace of mind.

All of our technicians are IICRC Certified, ensuring that our work consistently meets industry standards for quality and safety. With extensive hands-on training and years of experience, our team is equipped to handle even the most challenging restoration and cleanup tasks. We also stay up-to-date on the latest technology and techniques, so you can trust that your property is in capable hands after any disaster.

At SERVPRO of Northwest San Antonio, we are committed to being your trusted partner in restoration. From the initial emergency response to the final stages of cleanup and reconstruction, our team is with you every step of the way. With our dedication to excellent service and a community-centered approach, we’re Here to Help® when you need it most.

Greg & Tammie Hall
Greg & Tammie Hall
Owners of SERVPRO of Northwest San Antonio

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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