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Meet the SERVPRO team near San Antonio, TX
Meet the SERVPRO team near San Antonio, TX

SERVPRO of Northwest San Antonio

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SERVPRO of Northwest San Antonio

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (210) 521-3313

Greg & Tammie Hall
Greg & Tammie Hall
Owners of SERVPRO of Northwest San Antonio

Meet Our Team

All it takes is one call to SERVPRO of Northwest San Antonio and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7.

SERVPRO of Northwest San Antonio

Our Google Reviews
4.9
(527 reviews)
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(210) 521-3313
Meet our Team. Here to Help 24/7
  • Gary Brown, team member at SERVPRO of Northwest San Antonio

    Gary Brown

    Gary Brown has been with the company for 16 years. He is the Production Manager and has certifications from the Institute of Inspection Cleaning and Restoration Certification in Water Removal Technician and Applied Structural Drying. Gary is also a certified mold supervisor for the state of Texas.

  • Beatrice Lucio, team member at SERVPRO of Northwest San Antonio

    Beatrice Lucio

    Beatrice has been with SERVPRO of Northwest San Antonio for six years. She manages all of our packouts and in home structure cleaning. Beatrice is extremely knowledgeable and caring. We are very blessed to work with her.

  • Jorge Rodriguez, team member at SERVPRO of Northwest San Antonio

    Jorge Rodriguez

    Jorge is a Production Manager. He is responsible for customer satisfaction and job quality control within our franchise. Jorge has been in the industry for 6+ years. His favorite thing about being in the restoration business is being able to help people in a time of need. Jorge was born and raised in San Antonio. He enjoys spending time with my family, river days, and golfing outside of work.

  • Lorenzo Pina, team member at SERVPRO of Northwest San Antonio

    Lorenzo Pina

    Lorenzo Pina is a Job File Coordinator with team Hall at SERVPRO of Northwest San Antonio. He is from San Antonio and enjoys getting to spend all of his spare time with his family. Lorenzo has only been in this industry for 7 months but has already gained a very fruitful experience that will last a lifetime. As a JFC at SERVPRO, he is the first voice that someone hears when they call in. Lorenzo takes pride in making sure that our customers have full faith and confidence that we will get them through a very stressful situation in a timely and professional manner.

  • Hector Arevalo , team member at SERVPRO of Northwest San Antonio

    Hector Arevalo

    Hector Arevalo is a Production manager on the waterside at SERVPRO of Norwest San Antonio. He has been in the industry for six years. Hector's favorite part about working for SERVPRO is being able to give the customer a great experience during a chaotic event in their life. He is from Monterrey, Mexico, and enjoys watching and playing Baseball on his time off.

  • Becky Adams, team member at SERVPRO of Northwest San Antonio

    Becky Adams

    Becky Adams is Lead Job File Coordinator. She helps answer the office phones, bill out estimates in the office, go out in the field, and estimate pack-outs or biohazard jobs. Becky has been in the industry for roughly 3 years, starting as a water technician and working her way up into the office. The thing she loves the most about being in this industry is never knowing what is going to happen; every day is different and she always has the opportunity to learn something new. Backy is originally from Phoenix, Arizona, and moved to San Antonio in 2019. She loves being active, going on hikes, and working out in her free time, as well as spending time with her family.

  • Gina Torres, team member at SERVPRO of Northwest San Antonio

    Gina Torres

    Gina works on our Marketing & Sales team. She has only worked with SERVPRO for a couple of months, but she has quickly become a key member of our team. Gina has learned through her time with SERVPRO that our team can help people during times of need. She is from San Antonio, Texas, and enjoys spending time with her family and her pets, along with watching Motor Racing.

  • Kyle Bowden, team member at SERVPRO of Northwest San Antonio

    Kyle Bowden

    Kyle is a Job File Coordinator with team Hall at SERVPRO of Northwest San Antonio. He has been in the property restoration business for 7 years and has gained a wide range of experience. One thing Kyle loves about this industry is being able to help homeowners and businesses in crisis. He strives to bring peace and hope into chaotic situations, all while moving a project along to completion. In his spare time, he loves to run, shoot film, and spend time mentoring students.

  • Terry Garza, team member at SERVPRO of Northwest San Antonio

    Terry Garza

    Terry is our Marketing and Sales Director. In September she will have been working with team Hall for 2 years. Terry values that her job at SERVPRO grants her the ability to help people. She was born in Montana but was raised in San Antonio, TX. Terry is a tennis coach and runs a non-profit for under-resourced kids in San Antonio teaching tennis to them. She enjoys music, theater, friends, family, and loves animals.

  • Jimmie Hayden, team member at SERVPRO of Northwest San Antonio

    Jimmie Hayden

    Jimmie is our new Construction Project Manager! We are so lucky to have him be a part of our SERVPRO of Northwest San Antonio team.

What our
customers are saying

Steve and Rodney were very professional . Steve took the time to explain what they were doing and why.

Annie C.
San Antonio

SERVPRO responded quickly-they called me within an hour of my insurance company contacting them, and they got someone on-site to start the process within the following hour. Andrew and Xavier were fantastic! They kept us informed along the way and made sure all our questions were answered; very professional and courteous.

April P.
San Antonio

We met the owner of SERVPRO Northwest SA when he came to our home the day after our fire. From Day One, we knew we were in good hands. They took good care of us and our home throughout the restoration process. They were responsive and efficient and will be our first phone call should disaster strike again.

Kelley
San Antonio

The service was second to none. SERVPRO came to our house after a toilet overflowed on the second floor. They made sure everything was squared away and helped us out every step of the way. I highly recommend SERVPRO of Northwest San Antonio!

Mac
San Antonio

We had a bathroom flood the upstairs and downstairs of our home. SERVPRO of Northwest San Antonio came out right away. We are very pleased with the way they handled everything. They came out every day until the problem was fixed. Great and professional customer service. Thanks, SERVPRO!

Janice
San Antonio

Logan and Francisco did an awesome job, glad they showed up!

Justin P.
San Antonio

Fantastic customer service! They were very speedy in helping fix water damage after a flood!

Riley
San Antonio

I've used SERVPRO of Northwest San Antonio a number of times, thankfully none of which were emergencies. They cleaned out my ductwork and it made a huge difference in my very old home. After we moved to a nearby city, I still called them to help with some work my mother in law needed. They are professional, communicative and very reliable. I would recommend them very highly!

Michelle
San Antonio

Eddie did a service at our home and was very respectful, and informational. His professionalism ensured our peace of mind with the issues we had in our home. Because of him, a 5 star rating is what I believe this company deserves.

Emanuel J.
San Antonio

Steve and Rodney were very professional . Steve took the time to explain what they were doing and why.

Annie C.
San Antonio

SERVPRO responded quickly-they called me within an hour of my insurance company contacting them, and they got someone on-site to start the process within the following hour. Andrew and Xavier were fantastic! They kept us informed along the way and made sure all our questions were answered; very professional and courteous.

April P.
San Antonio

We met the owner of SERVPRO Northwest SA when he came to our home the day after our fire. From Day One, we knew we were in good hands. They took good care of us and our home throughout the restoration process. They were responsive and efficient and will be our first phone call should disaster strike again.

Kelley
San Antonio

The service was second to none. SERVPRO came to our house after a toilet overflowed on the second floor. They made sure everything was squared away and helped us out every step of the way. I highly recommend SERVPRO of Northwest San Antonio!

Mac
San Antonio

We had a bathroom flood the upstairs and downstairs of our home. SERVPRO of Northwest San Antonio came out right away. We are very pleased with the way they handled everything. They came out every day until the problem was fixed. Great and professional customer service. Thanks, SERVPRO!

Janice
San Antonio

Logan and Francisco did an awesome job, glad they showed up!

Justin P.
San Antonio

Fantastic customer service! They were very speedy in helping fix water damage after a flood!

Riley
San Antonio

I've used SERVPRO of Northwest San Antonio a number of times, thankfully none of which were emergencies. They cleaned out my ductwork and it made a huge difference in my very old home. After we moved to a nearby city, I still called them to help with some work my mother in law needed. They are professional, communicative and very reliable. I would recommend them very highly!

Michelle
San Antonio

Eddie did a service at our home and was very respectful, and informational. His professionalism ensured our peace of mind with the issues we had in our home. Because of him, a 5 star rating is what I believe this company deserves.

Emanuel J.
San Antonio

About Us

Since 2000, SERVPRO of Northwest San Antonio has proudly served San Antonio and the surrounding communities, bringing a servant’s heart approach to every project. We specialize in the cleanup and restoration of residential and commercial properties that have been impacted by fire, smoke, water, or storm damage. Our comprehensive services also include mold and mildew remediation, vandalism cleanup, and advanced disinfecting solutions.

We understand that property damage can be overwhelming, no matter the size or scope. That’s why we’re available 24/7, every day of the year, to respond quickly and effectively to your emergency. Whether you’re dealing with a small water leak or significant storm damage, our highly trained team is here to help you restore your property and peace of mind.

All of our technicians are IICRC Certified, ensuring that our work consistently meets industry standards for quality and safety. With extensive hands-on training and years of experience, our team is equipped to handle even the most challenging restoration and cleanup tasks. We also stay up-to-date on the latest technology and techniques, so you can trust that your property is in capable hands after any disaster.

At SERVPRO of Northwest San Antonio, we are committed to being your trusted partner in restoration. From the initial emergency response to the final stages of cleanup and reconstruction, our team is with you every step of the way. With our dedication to excellent service and a community-centered approach, we’re Here to Help® when you need it most.

Read More
Greg & Tammie Hall
Greg & Tammie Hall
Owners of SERVPRO of Northwest San Antonio

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.