Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Northwest San Antonio
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Reggie and issac showed up in 20 min when was given a 2 hour wait. Very respectful, empathetic and knowledgeable at what they do. I have used serve pro in the past and still got the same prompt amazing service they can provide. I will never go with another company since they all know there job and are trained to doing the best job they can do. Thank you for being a part of USAA and I highly recommend not just these 2 gentlemen but any of there workers. They cleaned up as it never happened took all the trash . Could never be happier or a bad situation...THANK YOU!!!!!
SERVPRO responded quickly-they called me within an hour of my insurance company contacting them, and they got someone on-site to start the process within the following hour. Andrew and Xavier were fantastic! They kept us informed along the way and made sure all our questions were answered; very professional and courteous.
We had a bathroom flood the upstairs and downstairs of our home. SERVPRO of Northwest San Antonio came out right away. We are very pleased with the way they handled everything. They came out every day until the problem was fixed. Great and professional customer service. Thanks, SERVPRO!
I've used SERVPRO of Northwest San Antonio a number of times, thankfully none of which were emergencies. They cleaned out my ductwork and it made a huge difference in my very old home. After we moved to a nearby city, I still called them to help with some work my mother in law needed. They are professional, communicative and very reliable. I would recommend them very highly!
Fantastic customer service! They were very speedy in helping fix water damage after a flood!
Logan and Francisco did an awesome job, glad they showed up!
Francisco and Brandon were great! They were very professional and explained everything they were doing throughly. I would recommend and use this company again.
Steve and Rodney were very professional . Steve took the time to explain what they were doing and why.
Eddie did a service at our home and was very respectful, and informational. His professionalism ensured our peace of mind with the issues we had in our home. Because of him, a 5 star rating is what I believe this company deserves.
Reggie and issac showed up in 20 min when was given a 2 hour wait. Very respectful, empathetic and knowledgeable at what they do. I have used serve pro in the past and still got the same prompt amazing service they can provide. I will never go with another company since they all know there job and are trained to doing the best job they can do. Thank you for being a part of USAA and I highly recommend not just these 2 gentlemen but any of there workers. They cleaned up as it never happened took all the trash . Could never be happier or a bad situation...THANK YOU!!!!!
SERVPRO responded quickly-they called me within an hour of my insurance company contacting them, and they got someone on-site to start the process within the following hour. Andrew and Xavier were fantastic! They kept us informed along the way and made sure all our questions were answered; very professional and courteous.
We had a bathroom flood the upstairs and downstairs of our home. SERVPRO of Northwest San Antonio came out right away. We are very pleased with the way they handled everything. They came out every day until the problem was fixed. Great and professional customer service. Thanks, SERVPRO!
I've used SERVPRO of Northwest San Antonio a number of times, thankfully none of which were emergencies. They cleaned out my ductwork and it made a huge difference in my very old home. After we moved to a nearby city, I still called them to help with some work my mother in law needed. They are professional, communicative and very reliable. I would recommend them very highly!
Fantastic customer service! They were very speedy in helping fix water damage after a flood!
Logan and Francisco did an awesome job, glad they showed up!
Francisco and Brandon were great! They were very professional and explained everything they were doing throughly. I would recommend and use this company again.
Steve and Rodney were very professional . Steve took the time to explain what they were doing and why.
Eddie did a service at our home and was very respectful, and informational. His professionalism ensured our peace of mind with the issues we had in our home. Because of him, a 5 star rating is what I believe this company deserves.
About Us
Since 2000, SERVPRO of Northwest San Antonio has proudly served San Antonio and the surrounding communities, bringing a servant’s heart approach to every project. We specialize in the cleanup and restoration of residential and commercial properties that have been impacted by fire, smoke, water, or storm damage. Our comprehensive services also include mold and mildew remediation, vandalism cleanup, and advanced disinfecting solutions.
We understand that property damage can be overwhelming, no matter the size or scope. That’s why we’re available 24/7, every day of the year, to respond quickly and effectively to your emergency. Whether you’re dealing with a small water leak or significant storm damage, our highly trained team is here to help you restore your property and peace of mind.
All of our technicians are IICRC Certified, ensuring that our work consistently meets industry standards for quality and safety. With extensive hands-on training and years of experience, our team is equipped to handle even the most challenging restoration and cleanup tasks. We also stay up-to-date on the latest technology and techniques, so you can trust that your property is in capable hands after any disaster.
At SERVPRO of Northwest San Antonio, we are committed to being your trusted partner in restoration. From the initial emergency response to the final stages of cleanup and reconstruction, our team is with you every step of the way. With our dedication to excellent service and a community-centered approach, we’re Here to Help® when you need it most.
