Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Northwest Dallas
Service Area
Restoration and Cleaning Services
When disaster strikes a home or business in Northwest Dallas, SERVPRO of Northwest Dallas responds around the clock, every day of the year. Our local crews serve Northwest Dallas and the area around Bachman Lake and Dallas Love Field, from the midcentury neighborhoods off Marsh Lane to the apartment communities near the lake and the corridors along Webb Chapel Road and Walnut Hill Lane. This is a market shaped by North Texas weather, where severe spring storms drop large hail and spin up tornadoes, summer heat bakes the region, and hard winter freezes burst pipes, all carrying real risk of water, storm, fire, and mold damage. We provide water damage restoration, fire and smoke restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear scope of work, documented for your insurance carrier and explained to you at each step. Our crews hold IICRC certifications, follow OSHA safety standards, and carry American Bio Recovery Association credentials for biohazard work. As part of the SERVPRO Team Shaw family and the national SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single overflowing sink or a regional event like the February 2021 winter storm. Whatever the size of the loss, our promise is the same, to make it “Like it never even happened.® ”
Services We Provide
The Trained Crew Behind Every Restoration Job
Behind every successful restoration project is a crew that is trained, certified, and equipped to do the work safely. At SERVPRO Team Shaw, our technicians arrive in full personal protective equipment and follow the protocols that protect both your property and the people working in it. Restoration is not simply cleanup. It is skilled work that calls for the right training, the right equipment, and a clear understanding of the hazards present on a residential or commercial job site. Our crews hold certifications from the Institute of Inspection, Cleaning and Restoration Certification, including credentials in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen training, fall protection, and respirator fit testing, and we carry American Bio Recovery Association certification for biohazard work. That training matters most on the jobs where the stakes are highest. This experience reaches across our full range of services, from water damage mitigation, fire and smoke restoration, and mold remediation to storm and flood recovery, sewage and biohazard cleanup, specialty cleaning, contents restoration, commercial services, and complete reconstruction. Whether the loss is a single room or an entire building, the same trained crew, the same standards, and the same commitment to safety carry the project from the first emergency call through the final repair, with one goal in mind, to make your loss “Like it never even happened.”
What our
customers are saying
Brent and his team are amazing! Brent answered all of my questions. I was blown away by the level of customer service I was given. The staff was incredibly attentive and made sure all my needs were met. Brent and SERVPRO are the best.
I was so frustrated trying to get all of the mold out of my bathroom shower. After a call to SERVPRO I am not frustrated anymore.
Great team to have work in your home. Everyone was polite and professional.
After a previous company failed to remove all of the water from my flooded bathroom I called SERVPRO. My skepticism was quickly gone after meeting the water removal crew and seeing how prepared they were to help me.
SERVPRO has won my service any time I have a water damage emergency. They arrived quickly and removed all of the water from my kitchen.
Very pleased with the service from SERVPRO. They were able to remove all of the mold from my bathroom shower.
My darling son “accidentally” overflowed the toilet and did not tell us. Two days later when I went into the bathroom, I was in for a terrible surprise. It smelled, the floor was soft, and basically, it was a mess. I really appreciate your crew coming out the same day to assess the situation and start the repair process. Great job.
Aaron was wonderful to work with on our clean out and deep clean condo project. True team was on time and we are satisfied with the work. Aaron was understanding to all our requests and the sensibility of our situation.
Shout out to Jacob Lewis for doing a superb job at my mother's house, he and his crew were very efficient at packing out so she can get back to normal asap. Thank you Jacob for a wonderful job.
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Northwest Dallas, SERVPRO of Northwest Dallas responds 24 hours a day, seven days a week, every day of the year. We serve Northwest Dallas and the area around Bachman Lake and Dallas Love Field, from the midcentury neighborhoods off Marsh Lane to the apartment communities near the lake and the commercial corridors along Webb Chapel Road and Walnut Hill Lane. Our certified local crews know this market, a dense, established slice of Dallas County where midcentury homes, apartment communities, and retail strips line the major corridors, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Northwest Dallas apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Dallas County most years. From an office near Dallas Love Field to a family home near Bachman Lake, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.® ”
