Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Richland Hills
Our Google Reviews
(817) 589-1499
4.8
(46 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

A sewage backup is one of the most hazardous losses a property in North Richland Hills can experience, and it is not a cleanup to attempt alone. When a sewer line backs up, a toilet overflows, or storm water forces its way indoors, it brings what the restoration industry classifies as Category Three water, carrying bacteria, viruses, and other dangerous contaminants. SERVPRO of North Richland Hills is trained, equipped, and ready to handle these situations safely, responding around the clock to homes and businesses across the North Richland Hills area. Our crews contain the affected area first, then extract the contaminated water and remove porous materials that cannot be safely salvaged, such as soaked carpet, padding, and drywall. We clean and sanitize every affected surface with professional antimicrobial and disinfecting products, then dry the structure completely and verify it has returned to a safe condition. Our technicians follow OSHA safety standards, including bloodborne pathogen protocols, and carry American Bio Recovery Association certification for biohazard work. We document the loss carefully for your insurance carrier. It is worth knowing that sewage backups often require a separate endorsement on a homeowner policy, and we are glad to help you communicate the scope to your adjuster. From the first containment step through final decontamination, our goal is a clean, safe, fully restored space, made “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I would just like to say at a time when something unexpected and devastating happens to your home there is no better than team Shaw! I don’t know who Shaw is but he or she did an outstanding job with the team he chose. I was fortunate to get Sean and Chance as my demo crew and I seriously can’t say enough. They showed up everyday and updated me with what was happening and the progress being made. Their compassion and kindness was sincere and heartfelt. Day 3 of my demo, I was unloading my dishwasher and dropped a cup that shattered to the floor. In a panic I was yelling at my dog to stay as I ran to the garage for the shop vac. By the time I came back in, Chance was sweeping my shattered glass into a pile while making sure my pup was safely away. I almost cried. Such kindness during a time when I desperately needed it. In my opinion, there is no other team I’d want on my team. Thank you!

Melissa G

Great team, easy to work with. Made the cleanup process painless.

Jennifer Halstead

A huge thank you to the ServPro team Eli, Jackson, and Diego. They delivered all my furniture along with over 100 boxes…unpacked, set everything out for me. They handled all my belongings with such respect and care. I am so very pleased with these young men! I wish them the very best!

Lynda Arnold

ServPro Team Shaw came to our house after a discharge of soot throughout our home. They were very responsive on the front end and thorough throughout the process of putting our home back together. Special thanks to Joe, James and Kent on the front end of walking us through the process and Anthony during the cleaning phase. This group is outstanding in the midst of chaos. Be it commercial or residential they have the ability to provide most services completely in house without having to utilize third parties to get the job done.

Justin Cowart

Joseph Kowalski and his team did a great job on our home. Carlos and his crew completed the work on time.

Randy Wyatt

Very professional team. They took care of the problem and set up their equipment to remedy our flooding problems.

Tony Price

The Servpro team of Sean Killingsworth & Chance Massengale did a great job in the mitigation of the flooding in our house due to faucet leak. They were detailed and knew exactly what to do. They were very professional and courteous and thorough with their work. They are a very commendable team.

Ceryl Medua

The service crew was very knowledgeable and professional. They were very good at communicating the issues and answering questions

Mohamad Farokhnia

Rickey H and Tamiru J with Servpro were so helpful and went out of the way to communicate with us and keep us updated on the progress of floors. They are so trustworthy and genuine!!

P.D. Kumar

About Us

When water, fire, smoke, or mold damages your home or business anywhere in North Richland Hills, SERVPRO of North Richland Hills responds 24 hours a day, seven days a week, every day of the year. We serve North Richland Hills and the surrounding Mid-Cities, from the established neighborhoods near NRH2O Family Water Park and the rolling fairways of Iron Horse Golf Course to the homes off Davis Boulevard and the commercial corridors along Loop 820 and Boulevard 26. Our certified local crews know this market, a settled, family-oriented slice of Tarrant County where mature subdivisions, schools, and retail centers line the major corridors, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes, can damage a property.

We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.

What sets SERVPRO of North Richland Hills apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.

As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line or a regional event like the February 2021 winter storm, when ruptured pipes flooded homes and businesses across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through Tarrant County most years. From an office along Boulevard 26 to a family home near Iron Horse Golf Course, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.”

Derek D. & Gabrielle G. Shaw
Derek D. & Gabrielle G. Shaw
Owners of SERVPRO of North Richland Hills

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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