Emergency Water Extraction & Structural Drying Services

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SERVPRO of Lake Travis, Lakeway
Our Google Reviews
(512) 318-2201
4.9
(40 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
40 Reviews
4.9
Leave Us A Review
Patricia Joseph
2 months ago

Working with Nathan was awesome. Very informal very studious and punctual great customer service.

Mandi Moore
2 months ago

Nathan was extremely professional and knowledgeable about his trade. The whole crew was amazing too! I couldn't ask for a people to help in our situation. Thank you so much!!!

Olivia Gard
3 months ago

I have three kids and was going to be late for my appointment. I called the office and spoke with Nathan and told him I would be late and without hesitation he told me it was ok and they would fit me in. I spoke with Nathan in the office again when I arrived and then dealt with Patricia and Sara downstairs. Everyone was very respectful, nice and knowledgeable even with my three crazy kids running around. Servpro and their team saved the day!

Jennifer Gaona
3 months ago

Servpro went above and beyond to help us manage water damage in a storage unit. Nathan was friendly and worked hard (managed the situation through a FaceTime phone call) to ensure we were satisfied with the process and their work. I would highly recommend using Servpro, specifically Nathan and his team, to handle any situation. Many thanks to Nathan and his crew for working with us through this stressful situation!

Ricardo Bosco
4 months ago

I received a notice that my unit might have water damage and was out of town. Nathan FaceTimed me, as requested by me, and went through all my items and then sent photos of so I could file a claim. He was very nice and took his time with my belongings. I’m glad Nathan and servpro were there to handle this situation. I would trust them in any situation.

Rosa Barreto
4 months ago

I walked into the office of Extra Space not knowing too much of what was going on. Nathan was in the office when I got there and I am glad he was there. He explained the process with a calm demeanor and knowledge and walked me to my unit. I had a significant amount of damage and did not have a way to take my wet stuff with me. He allowed me to reschedule and helped me through the entire process. Without him this would have been a mess and a lot more work for me. Servpro helped load items, throw away items and re pack everything. Thank you Nathan and thank you Servpro!

Carolina Artigas
4 months ago

We received an email stating our unit flooded and were very scared. After meeting Nathan and his crew and going through our stuff our nerves calmed. We did lose a lot of our stuff but the Servpro team made this troubling moment a lot easier. I don’t know what we would have done if they were not there. Could not recommend a better team.

Samantha Coggins
4 months ago

“Our unit flooded and we lost a lot of items in the unit but Nathan and his crew did an excellent job helping us through this difficult time. Would definitely recommend to anyone”

Bethany Bernhoft Chappie
4 months ago

We recently experienced an unfortunate leak that caused water damage in our storage units, and SERVPRO was fantastic to work with throughout the entire process. Their team made a stressful situation much easier to manage. A special thank you to Nathan, who was incredibly knowledgeable and took the time to explain every step of the mitigation process. His expertise and attention to detail gave us confidence that everything was being handled properly. We truly appreciate the professionalism and customer service provided by SERVPRO and would highly recommend them to anyone dealing with water damage.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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