Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Helotes and Leon Springs
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Whether it be from: an injury or death in the home, animal feces or urine, human feces or urine, toilet overflow, or any other need for a Bio Hazard cleaning in your home or business, SERVPRO of Helotes and Leon Springs is here to help. Owner, Austin Tonroy is a native Texan who has lived in San Antonio for over 20 years with his wife and five children. Having owned SERVPRO of Helotes and Leon Springs for over 14 years, Austin and his team have experience with it all. No job is too big or too involved. Don't hesitate to call SERVPRO of Helotes and Leon Springs, Certified Professionals open 24 hours.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Great Crew! Great Job! Excellent Company! Thanks for the hard work!
My Mom had an AC leak that flooded a bedroom with carpet for days while she was away. She called SERVPRO and they came out the same day and by the next day you couldn’t tell she had an issue. Highly recommend them to anyone that comes home to an unwanted surprise.
I take customer support rather personally and generally have higher standards and expectations than most. Every SERVPRO professional that came to my home was able to meet and surpass these expectations every time. Jerry and Tony are top notch and this level of service was also provided by Angel and Ryan. The service I received from SERVPRO of Helotes & Leon Springs was extremely professional and guys all exhibited stellar customer support! I'm extremely satisfied with my choice.
We cannot say enough good things about Jerry and Tony. They were a 10 on every level. These guys are truly the face of SERVPRO of Helotes & Leon Springs and they were exceptional. This was our first time dealing with SERVPRO and hopefully we won't have another occasion where this happens but if it does, we will be going directly to y'all!
Very courteous and timely to help save the floors. I would definitely use again!
Our remediation service was prompt, efficient, and courteous. Angel and team were quick and thorough, and Mark remained attentive and informative throughout the process. Very pleased with the work they provided.
Prompt, professional and honest. Alan, Angel and Tony were great. The mold remediation was faster than I could have dreamed it would be. I am confident the estimate from Steve for repair will be reasonable and scheduled quickly.
Excellent job with my home's water damage. They made it simple. I would recommend.
I’ve called SERVPRO in the middle of the night and Austin Tonroy, the owner, called me back within a few minutes and had his team out here within 20 minutes. The job they did was incredible! I was extremely worried, being a single mom and not having a clue about water damage or mold...not a problem because SERVPRO told me everything I needed to know and made sure there were no leaks and that everything had dried out with their super huge fans and timely service. The office staff was always friendly and followed up to make sure that I was satisfied with the job they had done. I had no problem with my insurance company taking care of the payment and working with SERVPRO. Thank God I know who to call in the middle of the night if I have any kind of damage to my home.
Great Crew! Great Job! Excellent Company! Thanks for the hard work!
My Mom had an AC leak that flooded a bedroom with carpet for days while she was away. She called SERVPRO and they came out the same day and by the next day you couldn’t tell she had an issue. Highly recommend them to anyone that comes home to an unwanted surprise.
I take customer support rather personally and generally have higher standards and expectations than most. Every SERVPRO professional that came to my home was able to meet and surpass these expectations every time. Jerry and Tony are top notch and this level of service was also provided by Angel and Ryan. The service I received from SERVPRO of Helotes & Leon Springs was extremely professional and guys all exhibited stellar customer support! I'm extremely satisfied with my choice.
We cannot say enough good things about Jerry and Tony. They were a 10 on every level. These guys are truly the face of SERVPRO of Helotes & Leon Springs and they were exceptional. This was our first time dealing with SERVPRO and hopefully we won't have another occasion where this happens but if it does, we will be going directly to y'all!
Very courteous and timely to help save the floors. I would definitely use again!
Our remediation service was prompt, efficient, and courteous. Angel and team were quick and thorough, and Mark remained attentive and informative throughout the process. Very pleased with the work they provided.
Prompt, professional and honest. Alan, Angel and Tony were great. The mold remediation was faster than I could have dreamed it would be. I am confident the estimate from Steve for repair will be reasonable and scheduled quickly.
Excellent job with my home's water damage. They made it simple. I would recommend.
I’ve called SERVPRO in the middle of the night and Austin Tonroy, the owner, called me back within a few minutes and had his team out here within 20 minutes. The job they did was incredible! I was extremely worried, being a single mom and not having a clue about water damage or mold...not a problem because SERVPRO told me everything I needed to know and made sure there were no leaks and that everything had dried out with their super huge fans and timely service. The office staff was always friendly and followed up to make sure that I was satisfied with the job they had done. I had no problem with my insurance company taking care of the payment and working with SERVPRO. Thank God I know who to call in the middle of the night if I have any kind of damage to my home.
About Us
Hello and welcome to SERVPRO of Helotes of Leon Springs where we specialize in both residential and commercial: water damage restoration, fire damage restoration, mold remediation, trauma scene clean up, post construction clean up, bio hazard clean up, and other deep cleaning needs. My name is Austin Tonroy and I am the owner of SERVPRO of Helotes Leon Springs, SERVPRO franchise owner for over 20 years. For twenty years, we have been working hard to earn your trust, confidence, and positive recommendations to your friends and family. At SERVPRO of Helotes and Leon Springs, we are mold certified as well as IICRC certified, so you can feel at ease knowing your home is in the hands of professionals. Call today; we would love to hear from you.
