Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Helotes and Leon Springs

Our Google Reviews
(210) 973-7636
4.9
(43 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Helotes and Leon Springs we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent job

Nick
San Antonio

Thanks for helping my mother-in-law after her hot water heater broke.  We really appreciate you being so patient with her.

Jackie
Helotes

Garret's team did a great job.  They should be reviewed for their excellent job performance and in my opinion given a pay raise.  His team worked very hard to ensure the water was cleaned up with the least amount of intrusion to the home owners.  We really appreciated this.

Roland
Helotes

The team that came to my house was very kind and helpful.

Carla
San Antonio

Thanks for helping after my roof poured water into my house.

Jerry
Helotes

I take customer support rather personally and generally have higher standards and expectations than most. Every SERVPRO professional that came to my home was able to meet and surpass these expectations every time. Jerry and Tony are top notch and this level of service was also provided by Angel and Ryan. The service I received from SERVPRO of Helotes & Leon Springs was extremely professional and guys all exhibited stellar customer support! I'm extremely satisfied with my choice.

Josh
San Antonio

We cannot say enough good things about Jerry and Tony. They were a 10 on every level. These guys are truly the face of SERVPRO of Helotes & Leon Springs and they were exceptional. This was our first time dealing with SERVPRO and hopefully we won't have another occasion where this happens but if it does, we will be going directly to y'all!

Jose
San Antonio

Very courteous and timely to help save the floors. I would definitely use again!

Deborah
Boerne

Patricio and Tony were very helpful and professional.

Daniel
Fredericksburg

Excellent job

Nick
San Antonio

Thanks for helping my mother-in-law after her hot water heater broke.  We really appreciate you being so patient with her.

Jackie
Helotes

Garret's team did a great job.  They should be reviewed for their excellent job performance and in my opinion given a pay raise.  His team worked very hard to ensure the water was cleaned up with the least amount of intrusion to the home owners.  We really appreciated this.

Roland
Helotes

The team that came to my house was very kind and helpful.

Carla
San Antonio

Thanks for helping after my roof poured water into my house.

Jerry
Helotes

I take customer support rather personally and generally have higher standards and expectations than most. Every SERVPRO professional that came to my home was able to meet and surpass these expectations every time. Jerry and Tony are top notch and this level of service was also provided by Angel and Ryan. The service I received from SERVPRO of Helotes & Leon Springs was extremely professional and guys all exhibited stellar customer support! I'm extremely satisfied with my choice.

Josh
San Antonio

We cannot say enough good things about Jerry and Tony. They were a 10 on every level. These guys are truly the face of SERVPRO of Helotes & Leon Springs and they were exceptional. This was our first time dealing with SERVPRO and hopefully we won't have another occasion where this happens but if it does, we will be going directly to y'all!

Jose
San Antonio

Very courteous and timely to help save the floors. I would definitely use again!

Deborah
Boerne

Patricio and Tony were very helpful and professional.

Daniel
Fredericksburg

About Us

Hello and welcome to SERVPRO of Helotes of Leon Springs where we specialize in both residential and commercial: water damage restoration, fire damage restoration, mold remediation, trauma scene clean up, post construction clean up, bio hazard clean up, and other deep cleaning needs. My name is Austin Tonroy and I am the owner of SERVPRO of Helotes Leon Springs, SERVPRO franchise owner for over 20 years.  For twenty years, we have been working hard to earn your trust, confidence, and positive recommendations to your friends and family.  At SERVPRO of Helotes and Leon Springs, we are mold certified as well as IICRC certified, so you can feel at ease knowing your home is in the hands of professionals.  Call today; we would love to hear from you. 

Andrew Austin Tonroy, Gary Alan Konke Jr., Emily C. Masters
Andrew Austin Tonroy, Gary Alan Konke Jr., Emily C. Masters
Owners of SERVPRO of Helotes and Leon Springs

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.