Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of East Dallas

Our Google Reviews
(469) 998-6444
4.8
(95 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of East Dallas we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you SERVPRO! Steven came out and was able to dry out all the water damage I had in my basement. You guys were awesome!

Jack B
Dallas

We have had two major water leaks in our house in the last year.  Ugh!  We used American Leak Detection to find the leaks. Then a regular plumber to fix them. But most importantly, we used SERVPRO of East Dallas. Brian Mosley is a LH resident and owner of SERVPRO. This is the SECOND time we’ve had to use them in the last year (two separate water issues). I can’t say enough about them!!!! Because of Brian and SERVPRO 469-998-6444, we were able to save our brand new carpet this time after the last flooding issue. It’s so important that you get everything dried out!!

Allison
DALLAS
SERVPRO of East Dallas is an outstanding company with excellent customer service – I would highly recommend them! I had a condo listed for sale when the unit above mine had a water leak and damaged the sheet rock and paint in four rooms in my condo. I don’t live near the Dallas area, so I called Brian with SERVPRO of East Dallas and they were on site within 2 hours. He expertly assessed the damage and by the end of the day had 7 drying units working to dry out my unit. Brian did a great job communicating the damage and the drying out process to me using pictures, text messages and FaceTime. Brian kept me up to date for the 8 days it took to dry out my unit (lots of water), removing the damaged sheetrock and drying out the wooden structure behind the sheet rock. Brian also did a great job working directly with my insurance company to get them the documentation they needed to cover my claim – my insurance adjuster even commented that Brian was great to work with. Since my condo needed to get back on the market, Brian made a special effort to get his crews on site quickly to get the sheet rock and painting repairs completed for me, even working Saturday and Sunday to get the job done. My realtor checked their work and verified that Brian and his team did a first class repair job on my condo’s walls and ceiling. Brian and his team at SERVPRO of East Dallas did a phenomenal job drying out and making the needed repairs to my condo, all without me ever traveling to Dallas. If you have water damage, you can trust Brian and his team to fix it right, communicate with you all along the way, and do it for a reasonable price. I couldn’t be more pleased with my experience with Brian and his team and you will be too!



 

Duane R
Dallas

These guys were GREAT!  They responded fast! Thank you for the first rate work that your mitigation team did for us, for your professionalism and for your understanding.
I wish you, your teams and your company all the best.

David R
Dallas

John was impressed with the specialty drying equipment used to dry his wood floors.  SERVPRO of East Dallas used a mat system to extract water after a water filter leak flooded John’s newly remodeled kitchen.

John
Dallas

Best water damage repair team in Dallas!

Andrew Gula
Dallas

SERVPRO was very professional and showed up within an hour of calling them, even during the ice storm. They were quick and made this stressful process as smooth as possible. Not only would I use them again, I would not use any other company. SERVPRO is quick, efficient, kind, and professional. I highly recommend using them.

Marla
Dallas

SERVPRO was the first company that I reached out for because they were close to my Deep Ellum home after it suffered a pipe burst from the winter weather. They installed their green equipment and extracted all the way. Thank you Brian!

Antony Jones
Dallas

Guys extracted water out of my Balch Springs home. Thank you all. 

Robert R.
Balch Springs

Thank you SERVPRO! Steven came out and was able to dry out all the water damage I had in my basement. You guys were awesome!

Jack B
Dallas

We have had two major water leaks in our house in the last year.  Ugh!  We used American Leak Detection to find the leaks. Then a regular plumber to fix them. But most importantly, we used SERVPRO of East Dallas. Brian Mosley is a LH resident and owner of SERVPRO. This is the SECOND time we’ve had to use them in the last year (two separate water issues). I can’t say enough about them!!!! Because of Brian and SERVPRO 469-998-6444, we were able to save our brand new carpet this time after the last flooding issue. It’s so important that you get everything dried out!!

Allison
DALLAS
SERVPRO of East Dallas is an outstanding company with excellent customer service – I would highly recommend them! I had a condo listed for sale when the unit above mine had a water leak and damaged the sheet rock and paint in four rooms in my condo. I don’t live near the Dallas area, so I called Brian with SERVPRO of East Dallas and they were on site within 2 hours. He expertly assessed the damage and by the end of the day had 7 drying units working to dry out my unit. Brian did a great job communicating the damage and the drying out process to me using pictures, text messages and FaceTime. Brian kept me up to date for the 8 days it took to dry out my unit (lots of water), removing the damaged sheetrock and drying out the wooden structure behind the sheet rock. Brian also did a great job working directly with my insurance company to get them the documentation they needed to cover my claim – my insurance adjuster even commented that Brian was great to work with. Since my condo needed to get back on the market, Brian made a special effort to get his crews on site quickly to get the sheet rock and painting repairs completed for me, even working Saturday and Sunday to get the job done. My realtor checked their work and verified that Brian and his team did a first class repair job on my condo’s walls and ceiling. Brian and his team at SERVPRO of East Dallas did a phenomenal job drying out and making the needed repairs to my condo, all without me ever traveling to Dallas. If you have water damage, you can trust Brian and his team to fix it right, communicate with you all along the way, and do it for a reasonable price. I couldn’t be more pleased with my experience with Brian and his team and you will be too!



 

Duane R
Dallas

These guys were GREAT!  They responded fast! Thank you for the first rate work that your mitigation team did for us, for your professionalism and for your understanding.
I wish you, your teams and your company all the best.

David R
Dallas

John was impressed with the specialty drying equipment used to dry his wood floors.  SERVPRO of East Dallas used a mat system to extract water after a water filter leak flooded John’s newly remodeled kitchen.

John
Dallas

Best water damage repair team in Dallas!

Andrew Gula
Dallas

SERVPRO was very professional and showed up within an hour of calling them, even during the ice storm. They were quick and made this stressful process as smooth as possible. Not only would I use them again, I would not use any other company. SERVPRO is quick, efficient, kind, and professional. I highly recommend using them.

Marla
Dallas

SERVPRO was the first company that I reached out for because they were close to my Deep Ellum home after it suffered a pipe burst from the winter weather. They installed their green equipment and extracted all the way. Thank you Brian!

Antony Jones
Dallas

Guys extracted water out of my Balch Springs home. Thank you all. 

Robert R.
Balch Springs

About Us

We are your trusted water/fire/smoke damage restoration team in Dallas. SERVPRO provides water and fire damage restoration services to most of Central & East Dallas which is anchored by Downtown, the center of the city, along with Oak Lawn and Uptown, areas characterized by dense retail, restaurants, and nightlife. Downtown Dallas has a variety of named districts, including the West End Historic District, the Arts District, the Main Street DistrictFarmers Market District, the City Center Business District, the Convention Center District, and the Reunion District. This area includes Uptown, Victory Park, Harwood, Oak Lawn, Dallas Design DistrictTrinity GrovesTurtle CreekCityplaceKnox/HendersonGreenville, and West Village.

SERVPRO of East Dallas is your trusted water damage restoration team in Dallas! We're a team of experienced restoration professionals dedicated to helping homeowners and businesses recover from water damage and other disasters. With over 55 years of experience in the industry, we have the knowledge and expertise to handle any situation, no matter how big or small.

Our SERVPRO office is located 5 minutes from Deep Ellum, and most major East Dallas locations. We pride ourselves on providing fast, reliable, and effective services to our clients. We understand that water damage can be a stressful and overwhelming experience, which is why we're here to guide you through the restoration process from start to finish.

Our team of certified technicians uses state-of-the-art equipment and techniques to quickly assess the damage and develop a plan for restoring your property. We'll work closely with you to ensure that you're fully informed throughout the process and that your concerns and questions are addressed.

We're committed to providing exceptional customer service and ensuring that our clients are satisfied with the results. Our goal is to get you back to your daily routine as quickly as possible while minimizing the disruption to your life and business.

In addition to water damage restoration, we also offer other restoration services, including fire damage restoration, mold remediation, and air duct cleaning. We're your one-stop-shop for all your restoration needs in East Dallas.



SERVPRO of East Dallas is here to help all of our lovely Dallas community. Give us a call today if you are suffering from any water or fire damage to your peace!

William Brian Mosley
William Brian Mosley
Owner of SERVPRO of East Dallas

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.