.jpg?width=720&format=avif&quality=75)
Storm Damage Repair Services
24/7 Emergency Storm Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Storm Restoration
- Highly-Trained Storm and Flood Damage Cleanup
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Downtown Dallas - Team Shaw
Service Areas
Residential Storm Damage Restoration
North Texas sees its share of severe weather, and SERVPRO of Downtown Dallas/Team Shaw is built to respond when it arrives. Spring and summer bring violent thunderstorms, damaging straight-line winds, large hail, and the tornadoes that periodically tear across the Metroplex, along with the flash flooding that follows heavy rain near the Trinity River, while winter can deliver hard freezes like the February 2021 storm that knocked out power and burst pipes across high-rises and homes throughout the Dallas-Fort Worth area. Properties across the city center face all of it, from hail-battered roofs and wind-damaged facades to flooded lobbies and garages and frozen, ruptured supply lines high in a tower. We respond around the clock. Our storm services cover the full range of damage, including water extraction and structural drying after flooding, removal of ruined materials, cleanup of debris and contamination, and emergency board up and roof tarping to secure a property right away. When a major storm overwhelms local resources, SERVPRO offers an advantage few restoration companies can match. As part of a national network with a dedicated storm response team and offices in all fifty states, we can call in additional crews and equipment from across the country to handle large scale events, so you are not stuck at the back of a very long line. Our technicians are IICRC certified and document every step for your insurance carrier, working to make the damage “Like it never even happened.®"
Quick Links:
Services We Provide
Commercial Storm Damage Cleanup
Our SERVPRO professionals are trained and equipped to handle both large and small commercial storm damage jobs, helping to return your business or commercial property to pre-loss condition as soon as possible, so you can get back to running your business.
Tree Damage Cleanup
SERVPRO offers the service you might need if a tree falls on your home or business. We can tarp your roof and board up doors and windows to keep your home safe and secure until repairs can be made. And if water gets in, our water damage restoration can help prevent mold, warped wood, and stained walls. Of course, we can also repair the damage.
Roof Tarp and Board-Up Services
If a storm damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protect your property from further damage.
- Our board-up services help to secure your property from weather, animals, and illegal entry.
Packout and Contents Restoration
When severe weather hits, the damage often goes beyond your walls. Floods, wind, and debris can ruin the things you care about most—furniture, electronics, family keepsakes, and important documents. SERVPRO of Downtown Dallas - Team Shaw moves fast to protect what matters. We can transport belongings to our secure storage and restoration facility where needed services are provided. Every item is inventoried and treated with expert care, then returned to you when it’s ready. Our goal is simple: help you recover quickly and keep your life moving forward.
What our
customers are saying
Lonnie and Herbert at the Tyler team for SERVPRO are just the best. Unfortunately, I’ve had to use SERVPRO for significant flooding several times. But they always provide outstanding customer service. Jarrod leads a great team.
Last week, Lonnie and Herbert came out and were no exception. They quickly assessed the situation, were timely, and followed up as promised.
Thanks SERVPRO.
I reached out to SERVPRO the same day a storm removed several sections of shingles from my roof, which of course led to flooding in the attic. Water then ran down light fixtures and a/c ducts resulting in a flood in the Master Bedroom. SERVPRO was out the next morning tarping the roof and setting up dryers/dehydrators to get rid of the moisture. They then came back every day to check on the progress of drying out the house. In three days, they were done. No more water, no mold, no dampness. Nothing except a dry house! They were extremely professional and courteous. I would highly recommend them without hesitation. A great crew!
We suffered water damage from the cold weather in December of 2022. SERVPRO came and did a fantastic job of removing all of the damages. I would highly recommend them again.
After coming home to a slab leak, my insurance company dispatched SERVPRO. I have been working with Trey, Delvin & Bri and they have been a much needed source of relief during this uncomfortable experience. All three (Trey, Delvin & Bri) have answered all of my questions and made this otherwise horrible experience bearable. They went above and beyond to make sure my insurance company was informed about the damage to my home and that all was done to remediate the situation to prevent further damage.
They were very responsive and check on our unit multiple times during the drying of our walls after a pipe burst in an apartment above ours.
The team came out to our house within an hour of calling them. Quickly set up their dryers, quickly cleaned up. They were very professional, efficient, and easy to work with. Working with the SERVPRO team made a stressful situation a little easier. Hoping to not need, but will definitely use again & highly recommend.
Very responsive measuring water damage, installing fans and humidifiers. Flexible on timing each day, worked with our insurance, and made it easy.
We have been using Shaw now since December 2025 and we have been very happy with their service. Hayden is always calling and checking on us when there is a big storm heading our way. They are always on time, very knowledgeable, and there crews are respectful and there work is clean. Thank you for all your help
Dave and Dom visited my home to inspect the potential damage.
They were thorough to check and explain details. They were honest to tell there is no damage and did not recommend any unnecessary services.
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Downtown Dallas, SERVPRO of Downtown Dallas/Team Shaw responds 24 hours a day, seven days a week, every day of the year. We serve the city center and the neighborhoods around it, from the West End Historic District, the Main Street District, and the high-rise condominiums and office towers of the central business district to the Dallas Arts District, Klyde Warren Park, Reunion Tower, and the lofts, restaurants, and music halls of Deep Ellum and the Farmers Market. Our certified local crews know this market, a dense urban core where high-rise residences, office towers, hotels, and ground-floor retail sit close together near the Trinity River levees, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes high in a tower, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Downtown Dallas/Team Shaw apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line on an upper floor or a regional event like the February 2021 winter storm, when ruptured pipes flooded high-rises, offices, and homes across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through North Texas most years. From an office tower on Main Street to a loft in Deep Ellum, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®”
