Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Downtown Dallas - Team Shaw
Service Areas
Your Local Fire Restoration Company
A fire turns a normal day upside down, and the damage it leaves behind extends far past the burned area. In homes and businesses across Downtown Dallas, kitchen fires, electrical and wiring faults, dryer fires, restaurant and commercial kitchen fires, and high-rise and office fires each create their own mix of char, soot, smoke film, and persistent odor that can travel through corridors and shared ventilation. When fire strikes, SERVPRO of Downtown Dallas/Team Shaw is ready to help you recover, serving the city center and the surrounding districts. We respond around the clock. After securing the property, we address the water damage that firefighting almost always leaves behind, then clean soot and smoke residue from structure and contents, remove materials that cannot be saved, and treat odor at its source rather than covering it up. Our fire damage restoration uses professional equipment, including hydroxyl generators and thermal foggers, that neutralizes smoke odor down to the molecular level. Our technicians hold IICRC Fire and Smoke Restoration and Odor Control certifications, so the work follows established, industry recognized methods. We document each phase in detail for your insurance carrier and coordinate the scope with your adjuster, so your recovery keeps moving and your property and your sense of home are restored, made “Like it never even happened.®”
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Downtown Dallas - Team Shaw is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
We have been using Shaw now since December 2025 and we have been very happy with their service. Hayden is always calling and checking on us when there is a big storm heading our way. They are always on time, very knowledgeable, and there crews are respectful and there work is clean. Thank you for all your help
I have had SERVPRO services in the past, but nothing comes close to Team Shaw. Our SERVPRO team headed up by Anthony Legnon was outstanding! The team was always on time and very focused on the job at hand. The care they took to cover undamaged floors and things that could not be removed, as well as seal up the rooms being worked on, was beyond impressive. Anthony was personable, informative and always accessible when something unexpected popped up. Team Shaw went above and beyond to serve our need and lift our hope and vision for recovery.
They were great at communicating what they saw, what they were doing and with letting us know how progress was going. I would use them again and recommend them without hesitation
Excellent service especially hardworking Chris and Devin. Awesome hard worker resourceful workers. Answered all questions.
[They] we’re very professional and gave me a quote. If I need restoration services in the future I will definitely give them a call.
Dave and Dom visited my home to inspect the potential damage.
They were thorough to check and explain details. They were honest to tell there is no damage and did not recommend any unnecessary services.
Like it never happened. Sean kept a vigilant eye and took complete ownership of the job. I appreciate all your work.
They were so professional and kept well communication through the whole process.
Lonnie and Herbert at the Tyler team for SERVPRO are just the best. Unfortunately, I’ve had to use SERVPRO for significant flooding several times. But they always provide outstanding customer service. Jarrod leads a great team.
Last week, Lonnie and Herbert came out and were no exception. They quickly assessed the situation, were timely, and followed up as promised.
Thanks SERVPRO.
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Downtown Dallas, SERVPRO of Downtown Dallas/Team Shaw responds 24 hours a day, seven days a week, every day of the year. We serve the city center and the neighborhoods around it, from the West End Historic District, the Main Street District, and the high-rise condominiums and office towers of the central business district to the Dallas Arts District, Klyde Warren Park, Reunion Tower, and the lofts, restaurants, and music halls of Deep Ellum and the Farmers Market. Our certified local crews know this market, a dense urban core where high-rise residences, office towers, hotels, and ground-floor retail sit close together near the Trinity River levees, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes high in a tower, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Downtown Dallas/Team Shaw apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line on an upper floor or a regional event like the February 2021 winter storm, when ruptured pipes flooded high-rises, offices, and homes across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through North Texas most years. From an office tower on Main Street to a loft in Deep Ellum, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®”
