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Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Downtown Dallas - Team Shaw
Service Area
Restoration and Cleaning Services
When disaster strikes a home or business in Downtown Dallas, SERVPRO of Downtown Dallas/Team Shaw responds around the clock, every day of the year. Our local crews serve the city center and the surrounding districts, from the West End and the high-rise condominiums and office towers of the central business district to the Dallas Arts District, Klyde Warren Park, Reunion Tower, and the lofts and restaurants of Deep Ellum. This is a market shaped by North Texas weather, where severe spring storms drop large hail and spin up tornadoes, flash flooding follows heavy rain near the Trinity River, and hard winter freezes burst pipes high in a tower, all carrying risk of water, storm, fire, and mold damage. We provide water damage restoration, fire and smoke restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear scope of work, documented for your insurance carrier and explained at each step. Our crews hold IICRC certifications, follow OSHA safety standards, and carry American Bio Recovery Association credentials for biohazard work. As part of the SERVPRO Team Shaw family and the national SERVPRO® Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single overflowing sink or a regional event like the February 2021 winter storm. Whatever the size of the loss, our promise is the same, to make it “Like it never even happened.®”
Services We Provide
The Trained Crew Behind Every Restoration Job
Behind every successful restoration project is a crew that is trained, certified, and equipped to do the work safely. At SERVPRO Team Shaw, our technicians arrive in full personal protective equipment and follow the protocols that protect both your property and the people working in it. Restoration is not simply cleanup. It is skilled work that calls for the right training, the right equipment, and a clear understanding of the hazards present on a residential or commercial job site. Our crews hold certifications from the Institute of Inspection, Cleaning and Restoration Certification, including credentials in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen training, fall protection, and respirator fit testing, and we carry American Bio Recovery Association certification for biohazard work. That training matters most on the jobs where the stakes are highest. This experience reaches across our full range of services, from water damage mitigation, fire and smoke restoration, and mold remediation to storm and flood recovery, sewage and biohazard cleanup, specialty cleaning, contents restoration, commercial services, and complete reconstruction. Whether the loss is a single room or an entire building, the same trained crew, the same standards, and the same commitment to safety carry the project from the first emergency call through the final repair, with one goal in mind, to make your loss “Like it never even happened.”
What our
customers are saying
We had a pipe burst in the ceiling of our home. SERVPRO came out right away and helped us get the water out of our house. They helped clear out things for trash as well as move our furniture out of the house. They worked well with my insurance and had great communication.
We have been using Shaw now since December 2025 and we have been very happy with their service. Hayden is always calling and checking on us when there is a big storm heading our way. They are always on time, very knowledgeable, and there crews are respectful and there work is clean. Thank you for all your help
I have had SERVPRO services in the past, but nothing comes close to Team Shaw. Our SERVPRO team headed up by Anthony Legnon was outstanding! The team was always on time and very focused on the job at hand. The care they took to cover undamaged floors and things that could not be removed, as well as seal up the rooms being worked on, was beyond impressive. Anthony was personable, informative and always accessible when something unexpected popped up. Team Shaw went above and beyond to serve our need and lift our hope and vision for recovery.
They were great at communicating what they saw, what they were doing and with letting us know how progress was going. I would use them again and recommend them without hesitation
Excellent service especially hardworking Chris and Devin. Awesome hard worker resourceful workers. Answered all questions.
[They] we’re very professional and gave me a quote. If I need restoration services in the future I will definitely give them a call.
Dave and Dom visited my home to inspect the potential damage.
They were thorough to check and explain details. They were honest to tell there is no damage and did not recommend any unnecessary services.
Like it never happened. Sean kept a vigilant eye and took complete ownership of the job. I appreciate all your work.
They were so professional and kept well communication through the whole process.
About Us
When water, fire, smoke, or mold damages your home or business anywhere in Downtown Dallas, SERVPRO of Downtown Dallas/Team Shaw responds 24 hours a day, seven days a week, every day of the year. We serve the city center and the neighborhoods around it, from the West End Historic District, the Main Street District, and the high-rise condominiums and office towers of the central business district to the Dallas Arts District, Klyde Warren Park, Reunion Tower, and the lofts, restaurants, and music halls of Deep Ellum and the Farmers Market. Our certified local crews know this market, a dense urban core where high-rise residences, office towers, hotels, and ground-floor retail sit close together near the Trinity River levees, and they know how fast North Texas weather, from the spring storms that drop large hail and spin up tornadoes to the hard winter freezes that burst pipes high in a tower, can damage a property.
We provide water damage restoration, fire and smoke damage restoration, mold remediation, sewage and biohazard cleanup, storm and hail damage recovery, specialty and general cleaning, air duct and HVAC cleaning, contents packout, commercial restoration, and full reconstruction. Every project begins with a clear, documented scope of work for your insurance carrier and is explained to you at each step.
What sets SERVPRO of Downtown Dallas/Team Shaw apart is the combination of local knowledge and professional capability. Our crew chiefs and production managers are IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Control, and Applied Microbial Remediation. We follow OSHA safety standards, including bloodborne pathogen, fall protection, and respirator protocols, and we carry American Bio Recovery Association certification for biohazard work. We work directly with all major insurance carriers, hold national account status with most, and communicate clearly with your adjuster so your claim keeps moving and closes quickly.
As part of the SERVPRO Team Shaw family and the acclaimed SERVPRO Disaster Recovery Team, with offices in all fifty states, we can scale our response to a single burst supply line on an upper floor or a regional event like the February 2021 winter storm, when ruptured pipes flooded high-rises, offices, and homes across the Dallas-Fort Worth area in a single week, or the severe spring hailstorms and tornadoes that move through North Texas most years. From an office tower on Main Street to a loft in Deep Ellum, we bring the same certified crews and the same standards to every job. Whatever the size of the loss, our goal is the same. We work quickly and thoroughly to make your home or business “Like it never even happened.®”
