A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Sevier, Jefferson & Cocke Counties

Our Google Reviews
(865) 429-8885
4.8
(114 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Perfect 10!!! Would use SERVPRO of Sevier, Jefferson & Cocke Co. again.

Jeffrey
Sevierville

"I have nothing but good, great and fabulous things to say about your service during our time with you all. Everyone made us feel so comfortable and the people who worked our job were FANTABULOUS!! Thanks for helping our family get things back to normal again. 

Lori
Rutledge

Josh was very professional in his work manner. He was always prompt, very knowledgeable and answered all questions to our satisfaction.

Carl
Morristown

Thank you for the great job that your crew did for us and so quickly! I will recommend you to my neighbor in case of disaster!

Gerald
Morristown

I was extremely pleased. As a distant owner it is very encouraging to have someone trustworthy dealing with these issues. He (David) sent photos, kept me informed and I could not have been more pleased. Our rental agent inspected the area on my behalf and said everything was as described to me by David.

Bobby
Gatlinburg

You are all amazing! Talk about the cavalry coming – that’s how I felt when those green trucks turned into the drive. You brought my flooded little house from chaos to "Like it never even happened." All the family have been impressed with your work ethic, courtesy, thoroughness and promptness – and doing what you say when you say it will be done. Thank you, thank you for my rescue and putting my little house back just like new.

Joyce
Sevierville

We had a Biohazard clean up, SERVPRO of Sevier responded so quickly and did a great job!!

Oak Tree
Sevierville

Great Job!! We trusted them to do it right and we believe they did!!

Emmanuel Baptist
Jefferson City

Everyone was amazing and super easy to work with. I left my house for work in a disaster zone from a small house fire and came home to clean and smelling amazing!!! Very quick and responsive. Extremely respectful of our personal belongings and packed things up so neat and organized. If I could rate them 20 starts I would because they totally deserve it!!

Keller
Parrottsville

About Us

Trusted Restoration Experts in Sevierville, TN

At SERVPRO, we’re more than a cleanup crew—we’re your neighbors. When fire, water, or storm damage turns your world upside down, we’re the team in green who shows up fast, ready to set things right.

With over 100 years of combined experience and certifications from the IICRC (that’s the gold standard in our world), we bring serious know-how to every job. Our team handles everything from in-place drying with weighted extraction tools to mold remediation using negative air machines and AFDs (Air Filtration Devices). In simple terms? We’ve got the gear—and the grit—to tackle whatever mess comes your way.

Sevierville isn’t just part of our territory—it’s our home. From restoring cabins along Douglas Lake to helping local businesses bounce back after storms in Pigeon Forge, we’ve seen it all. Our roots run deep in this community. We support local causes, such as Live It and staying active, through the Sevierville Chamber and BNI. When the Smoky Mountains were severely impacted by the 2016 wildfires, our team played a leading role in recovery efforts alongside SERVPRO’s elite Disaster Recovery Team. We’re always ready, no matter the size of the disaster.

We’re family-owned, locally operated, and driven by good old-fashioned values: honesty, hard work, and doing the job right the first time. We’ve even restored homes worth half a million dollars, but treat every job with the same level of care and respect.

Whether it’s cleaning air ducts, tackling fire damage with ozone chambers and ultrasonic equipment, or prepping your business with an Emergency Ready Profile, we’re here to help. We believe in preparation, precision, and peace of mind.

Let SERVPRO be your first call when life doesn’t go as planned. We’re proud to serve Sevierville and the surrounding counties—restoring homes, businesses, and a little peace of mind along the way.

Allan & Pamela McMillon
Allan & Pamela McMillon
Owners of SERVPRO of Sevier, Jefferson & Cocke Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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