Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Nashville

Our Google Reviews
(615) 876-9551
5.0
(57 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Nashville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had water damage from a leaking toilet. From the first call, it was clear that their priority was to get someone out as quickly as possible. In fact, I had to tell them it would work better for me to have them come the next day rather than the same day I called! Every person who came to the house was extremely kind and respectful and helpful. They removed my floor very quickly and cleanly and had it dried out and treated two moldy areas with anti-fungal treatment. I have had water damage in the past and at that time I used a competing company but this experience was much more pleasant and helpful. I had not been happy with the competing company because for some reason they had stapled a plastic makeshift wall into our non-affected hardwood floors and to this day I have the staple holes in my refinished floors. I highly recommend SERVPRO and they will be my only call if something like this ever happens again.

Benjamin M.
Nashville

I had a leak in my master bathroom shower and contacted Rob at SERVPRO. They were quick to respond and had a great team to assist on drying out everything. They provided a great solution on drying of the subflooring and crawlspace area even while it was cold weather outside. Everything was taken care of and they were very nice during the entire process. Would not hesitate to use them again in the future!

Chuck Jones
Nashville

Our water heater burst and flooded our house. The week before Christmas. SERVPRO sent their guys out right away and they dried everything out and cleaned up the mess quickly in the next few days. Their staff is professional, efficient and on time with needed follow up. They took the stress off of us and just did what they do best. Cannot say enough good things about them!!

Tina Melton
Nashville

After our dishwasher malfunctioned, causing 3ft of water damage, SERVPRO came out at 4 am to remove the water and the damaged floors. Many thanks for the assistance!

Dannelle F. W. Whiteside
Nashville

We had our washing machine overflow in the middle of the night and reached out to SERVPRO of North Nashville. Someone got back to us within minutes despite it being 2:30am. They were incredibly helpful and had a crew out early the next morning. They came back daily for 7 days and every SERVPRO employee that came out to our home was polite, helpful, professional and thorough. I certainly hope to never have an issue like water damage again but I wouldn’t hesitate to call them back. I cannot say enough about how wonderful they were to work with. We had our flooding issue the week of Thanksgiving but they went above and beyond to make the situation as easy as possible on us and accommodate our hectic holiday schedule. I would absolutely recommend them to anyone!

Molly Slayton
Nashville

Zack and Cameron with SERVPRO were very helpful, on time and explained the steps they were taking to help with water remediation in my townhome after my water heater had been leaking for several days. Would definitely use them and their company again if ever the situation arises.

Aaron F.
Nashville

SERVPRO was quick and efficient. They took good care of my home after some water damage. My rep Zack S. answered all my questions and was very easy to work with. Definitely recommend working with SERVPRO North Nashville. 

Lacey S.
Nashville

Used them for mitigation from a water leak. Great service. I contacted them mid-morning and they were at my house within a couple of hours. Austin, Brantley, Mike and John did a great job, very professional and courteous.

Clint B.
Nashville

Overall, my experience with SERVPRO was excellent! From the receptionists to the project manager, all were courteous, friendly, and professional. Mike, the Project Manager, came to inspect our water damage. He arrived within 5 minutes of my scheduled time. Together, we came up with a plan to solve the water damage issues caused by my HVAC unit leaking. He and I had a few casual conversations as well. He sent me an estimate later that same day.

A few days later, another Mike (they have three) came to recheck the water damage for mold. He was also professional and helpful. Since we had caught the issue quickly, there was not much surface area that was still damp. So, he set up the equipment to dry it out a few days. Then, he would return to recheck the situation. Hopefully, this would prevent having to cut into my ceiling. He asked what time I'd like him to return. After giving a time, he said someone would reach out to me to confirm the appointment time.

Unfortunately, no one did. So, on the morning of the follow-up visit, I called them. I spoke with Amy. She apologized for no one confirming the time. She was glad I reached out to them. She confirmed that the arranged time would work.

Mike came again, arrived on time, and rechecked the damage. Thankfully, the damp area was now dry. So, no cutting was necessary. Yeah!

The cost of the project was affordable and a good value. Having professionals inspect the area really eased my mind since my kids have allergies and mold would potentially cause health effects.

I was very pleased with Rob Dixon and his SERVPRO team! I was confident in their expertise and their ability to solve the issues affordably. I would be happy to use them again should the need arise. I definitely would recommend them to friends and family.

Leslie B.
Nashville

We had water damage from a leaking toilet. From the first call, it was clear that their priority was to get someone out as quickly as possible. In fact, I had to tell them it would work better for me to have them come the next day rather than the same day I called! Every person who came to the house was extremely kind and respectful and helpful. They removed my floor very quickly and cleanly and had it dried out and treated two moldy areas with anti-fungal treatment. I have had water damage in the past and at that time I used a competing company but this experience was much more pleasant and helpful. I had not been happy with the competing company because for some reason they had stapled a plastic makeshift wall into our non-affected hardwood floors and to this day I have the staple holes in my refinished floors. I highly recommend SERVPRO and they will be my only call if something like this ever happens again.

Benjamin M.
Nashville

I had a leak in my master bathroom shower and contacted Rob at SERVPRO. They were quick to respond and had a great team to assist on drying out everything. They provided a great solution on drying of the subflooring and crawlspace area even while it was cold weather outside. Everything was taken care of and they were very nice during the entire process. Would not hesitate to use them again in the future!

Chuck Jones
Nashville

Our water heater burst and flooded our house. The week before Christmas. SERVPRO sent their guys out right away and they dried everything out and cleaned up the mess quickly in the next few days. Their staff is professional, efficient and on time with needed follow up. They took the stress off of us and just did what they do best. Cannot say enough good things about them!!

Tina Melton
Nashville

After our dishwasher malfunctioned, causing 3ft of water damage, SERVPRO came out at 4 am to remove the water and the damaged floors. Many thanks for the assistance!

Dannelle F. W. Whiteside
Nashville

We had our washing machine overflow in the middle of the night and reached out to SERVPRO of North Nashville. Someone got back to us within minutes despite it being 2:30am. They were incredibly helpful and had a crew out early the next morning. They came back daily for 7 days and every SERVPRO employee that came out to our home was polite, helpful, professional and thorough. I certainly hope to never have an issue like water damage again but I wouldn’t hesitate to call them back. I cannot say enough about how wonderful they were to work with. We had our flooding issue the week of Thanksgiving but they went above and beyond to make the situation as easy as possible on us and accommodate our hectic holiday schedule. I would absolutely recommend them to anyone!

Molly Slayton
Nashville

Zack and Cameron with SERVPRO were very helpful, on time and explained the steps they were taking to help with water remediation in my townhome after my water heater had been leaking for several days. Would definitely use them and their company again if ever the situation arises.

Aaron F.
Nashville

SERVPRO was quick and efficient. They took good care of my home after some water damage. My rep Zack S. answered all my questions and was very easy to work with. Definitely recommend working with SERVPRO North Nashville. 

Lacey S.
Nashville

Used them for mitigation from a water leak. Great service. I contacted them mid-morning and they were at my house within a couple of hours. Austin, Brantley, Mike and John did a great job, very professional and courteous.

Clint B.
Nashville

Overall, my experience with SERVPRO was excellent! From the receptionists to the project manager, all were courteous, friendly, and professional. Mike, the Project Manager, came to inspect our water damage. He arrived within 5 minutes of my scheduled time. Together, we came up with a plan to solve the water damage issues caused by my HVAC unit leaking. He and I had a few casual conversations as well. He sent me an estimate later that same day.

A few days later, another Mike (they have three) came to recheck the water damage for mold. He was also professional and helpful. Since we had caught the issue quickly, there was not much surface area that was still damp. So, he set up the equipment to dry it out a few days. Then, he would return to recheck the situation. Hopefully, this would prevent having to cut into my ceiling. He asked what time I'd like him to return. After giving a time, he said someone would reach out to me to confirm the appointment time.

Unfortunately, no one did. So, on the morning of the follow-up visit, I called them. I spoke with Amy. She apologized for no one confirming the time. She was glad I reached out to them. She confirmed that the arranged time would work.

Mike came again, arrived on time, and rechecked the damage. Thankfully, the damp area was now dry. So, no cutting was necessary. Yeah!

The cost of the project was affordable and a good value. Having professionals inspect the area really eased my mind since my kids have allergies and mold would potentially cause health effects.

I was very pleased with Rob Dixon and his SERVPRO team! I was confident in their expertise and their ability to solve the issues affordably. I would be happy to use them again should the need arise. I definitely would recommend them to friends and family.

Leslie B.
Nashville

About Us

A disaster, by its very nature, is always going to be, well, disastrous. And there is only so much that preparation can do. This is true no matter the cause of the damage, whether it is fire damage, water damage, storm damage, or any disaster of any scale. All that anyone can do is be as prepared as they can be, and SERVPRO of North Nashville understands all of the stress and concern that can come with any size disaster restoration project, and our goal, first and foremost, is to minimize the stress for you and help get you back to your life and your work and to make it "Like it never even happened."

Here at SERVPRO of North Nashville, we are well-versed in all aspects of the damage cleanup and restoration process of residential and commercial properties, and this level of care applies to any level of fire damage, water damage, or any other such disaster. Our team also consists of experts in the mitigation of mold growth and mildew from your home or business following exposure to water damage.

Following the damage mitigation, the next step for you will be property restoration, and here at SERVPRO of North Nashville, our staff is highly trained in this area. Through the access of ongoing training at SERVPRO’s corporate training facility, as well as regular IICRC-industry certification, you can breathe easy knowing that everyone on our staff is well equipped with the knowledge and skills to best restore your property to its pre-damage state. We are also very proud to say that we are one of only 17 businesses recognized in the state of TN as a Hire Vets Medallion Award recipient!

Here at SERVPRO of North Nashville, no damage is too large or too small. Contact us today to schedule our services for your home or commercial property!

Transparency in Coverage link: https://www.cigna.com/legal/compliance/machine-readable-files

Robert M. & Jessica L. Dixon
Robert M. & Jessica L. Dixon
Owners of SERVPRO of North Nashville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.