Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Kingsport / Bristol

Our Google Reviews
(423) 245-5552
4.4
(39 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Kingsport / Bristol we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

"Totally satisfied with your agents and their very competent and polite service provided."

L. Brookshire
Kingsport

"Very Polite!"

K. Lawson
Rogersville

"Excellent job and very polite. Did a great job!"

M.Carty
Bristol

Very courteous, prompt and I would recommend them to others.

G. Ball
Johnson City

Jarrod and his team were great. They communicated with me through the entire process and made a stressful situation a little less painful. I highly recommend them.

D. Daniel
Johnson City

I was greatly satisfied with how personnel done their job and how they explained everything to me." 

Booher
Bristol

"Professional and Knowledgeable service." 

F. Stadum
Kingsport

"Jeff and Tyler did an excellent job!"

R. Eadens
Kingsport

"The personnel was very courteous and very helpful."

Corridor
Johnson City

"Totally satisfied with your agents and their very competent and polite service provided."

L. Brookshire
Kingsport

"Very Polite!"

K. Lawson
Rogersville

"Excellent job and very polite. Did a great job!"

M.Carty
Bristol

Very courteous, prompt and I would recommend them to others.

G. Ball
Johnson City

Jarrod and his team were great. They communicated with me through the entire process and made a stressful situation a little less painful. I highly recommend them.

D. Daniel
Johnson City

I was greatly satisfied with how personnel done their job and how they explained everything to me." 

Booher
Bristol

"Professional and Knowledgeable service." 

F. Stadum
Kingsport

"Jeff and Tyler did an excellent job!"

R. Eadens
Kingsport

"The personnel was very courteous and very helpful."

Corridor
Johnson City

About Us

Few other SERVPRO franchises have the pleasure of serving the people of more than one state at a time. Our desire to provide professional mitigation and remediation services to two states requires additional certifications and licensing. For both Tennessee and Virginia, SERVPRO of Kingsport / Bristol holds the proper credentials for asbestos abatement and the application of antimicrobial agents. Making your home or business as safe as possible is a crucial part of our role in the communities around us.

Blake Swecker and his dedicated teams also play vital roles in the Tri-City area by helping support our local American Red Cross with several activities throughout the year. Additionally, we also work with other professionals in bringing about changes that benefit those who depend on us to make things “Like it never even happened.” after a disaster or a small mishap. We cooperate with several local insurance companies and the owners of local rental properties for a seamless process. While property owners can make changes to their own homes or businesses, renters often need an advocate who can help ensure safe conditions of their rental units in the Bays Mountain region.

Our IICRC certificates prepare us for the full range of disaster-related cleanups, mitigation work, and remediation tasks needed to maintain properties of all sizes. Our goals are to perform the work needed thoroughly and professionally and save the property owner from any unnecessary expense while blocking any possible damage from becoming an additional hardship.

Our membership as a commercial vendor and reconstruction company helps us keep costs low. When we purchase materials for use in restoring a property, we pass these saving on to our customer. Because we share State Street splitting Bristol into VA and TN, we are licensed contractors in both states simplifying the many services that we can provide. Coping with a flood or fire creates enough stress. We want to make things better again, and as fast as possible.

SERVPRO flag
Steven Blake Swecker

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.