Michael A. & Katherine Isaacson, David Jackson, David Wachsman
Michael A. & Katherine Isaacson, David Jackson, David Wachsman
Owners of SERVPRO of Downtown Nashville / Team Isaacson

Meet Our Team

All it takes is one call to SERVPRO of Downtown Nashville / Team Isaacson. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Downtown Nashville / Team Isaacson
Our Google Reviews
(629) 240-5299
4.9
(162 reviews)
Meet our Team. Here to Help 24/7
  • Eduardo Gomez, team member at SERVPRO of Downtown Nashville / Team Isaacson

    Eduardo Gomez

    Director of Operations, Large Loss

    As Director of Operations for Commercial and Large Loss, Eduardo oversees complex restoration projects nationwide, ensuring clients receive tailored, high-quality solutions regardless of location or scope. His role focuses on coordinating logistics, assembling the right resources, and preparing teams to respond quickly and effectively to large-scale losses.

    With nearly 12 years of experience in construction and five years with the SERVPRO family, he brings broad exposure to diverse project environments and delivery models. This experience enables him to anticipate challenges, maintain operational readiness, and guide teams through demanding restoration projects with confidence and consistency.

  • Josh Field, team member at SERVPRO of Downtown Nashville / Team Isaacson

    Josh Field

    General Manager

    Josh began his career with SERVPRO of Wilson County in 2018 as a Technician, quickly building a strong foundation in the restoration industry. Through dedication, leadership, and hands-on experience, he advanced into roles including Crew Chief, Production Manager, and Operations Manager, where he oversaw daily operations and ensured consistent, high-quality service delivery.

    As SERVPRO of Wilson County expanded its capabilities, Josh transitioned to the Large Loss Team, spending approximately two years traveling nationwide to manage complex, large-scale restoration projects. This experience strengthened his expertise in project management, coordination, and client-focused solutions.

    Josh now serves as General Manager, leading the team with a strong commitment to operational excellence, growth, and SERVPRO’s core values. Outside of work, he enjoys spending time with his wife, Tiffany, and their two daughters, Chloe and Avery.

  • Travis Payne, team member at SERVPRO of Downtown Nashville / Team Isaacson

    Travis Payne

    Director of Estimation

    Travis brings nearly 20 years of combined experience as an insurance adjuster and disaster restoration and construction estimator. His diverse construction background enables him to accurately scope and estimate projects ranging from water and fire losses to multi-million-dollar large loss and capital improvement projects.

    With experience spanning both insurance and construction environments, Travis bridges technical estimating, coverage considerations, and client expectations. His expertise supports clear communication, accurate scoping, and effective execution across complex restoration projects.

  • Briana Tompkins, team member at SERVPRO of Downtown Nashville / Team Isaacson

    Briana Tompkins

    Sales Manager

    Briana Tompkins has been a dedicated member of the SERVPRO team for nearly seven years. She began her career as a receptionist and dispatcher, quickly developing a strong understanding of daily operations and customer care. Through consistent performance and leadership, Briana advanced into management, overseeing the office team before stepping into leadership of the sales function.

    In her current role as Sales Manager, Briana oversees sales operations while supporting company-wide compliance efforts to ensure SERVPRO standards are consistently met. She is known for her commitment to excellence, team development, and delivering reliable service to customers during their time of need.

What our
customers are saying

It’s pretty stressful to have your house flooded. The professionalism, patience, kindness, and efficiency that Gabriel Scott (Servpro mitigation crew chief) and his right hand Alex, brought with them to my apartment here in West End, Nashville to handle the problem, along with their daily visits to check in on things and even coordinate their time with my busy schedule, is hands-down the best experience one could ever ask for. They were attentive to details, paying attention as they move heavy equipment around, making sure to leave not even a small scratch in the process. Gabriel took time to explain things and answer all my questions. Thank you, Gabriel and Alex.

Miss Doost

We had an after hours water line flood over the weekend and Kenny got us a crew very promptly. Frank and Raymondo showed up very friendly and informative folks. They explained the process and answered my questions. Hooked up the dryers and dehumidifier and had us rolling until the concrete dried.

Greg Anchondo

Raymond, Alex, Frank, Gabriel, Juan were all wonderful and did an amazing job from start to finish! Friendly and efficient, i don't think I could have asked for a better crew!!

Honeydip615

Michael Simonson did exceptional work for us!

Bill H

Pedro did an awesome job and came out on Labor day. Highly recomend!

Cody Gange

Gabriel and Alex were very professional, efficient and thorough

Jan Cline

Servpro employees Pedro and Arfredo were on time, explained what to expect. Were professional and took care in taking out our damaged materials after our leak!

Toni Donegan

Gabriel and Alex were great! Very knowledgeable and efficient.

Jessica Cultra

I’d highly recommend Ramon and Frank for any water migration needs. They were timely, efficient, and respectful - removing damaged ceiling drywall, damaged tile and laminate floors and all bathroom fixtures - placed drying equipment and checking the drying progress daily. A five day experience. They have been the bright spot in the process to remediate and reconstruct after heavy water damage.

Martha England

About Us

Why SERVPRO of Downtown Nashville/Team Isaacson?

SERVPRO of Downtown Nashville/Team Isaacson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

What We Do

SERVPRO of of Downtown Nashville/Team Isaacson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of of Downtown Nashville/Team Isaacson can also mitigate mold and mildew from your home or business.

Our People

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of of Downtown Nashville/Team Isaacson.

Locally Owned and Operated

Mike and Katherine Isaacson are the owners of SERVPRO of of Downtown Nashville/Team Isaacson. They both have grown up and lived in Middle TN for more than 30 years. Our customers can rest assured knowing that SERVPRO of of Downtown Nashville/Team Isaacson is locally owned and operated by owners and managers that care about the community. SERVPRO of of Downtown Nashville/Team Isaacson strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.

Call Us Today if We Can Serve You

If you would like to schedule service for your home or business, please call today at 629-240-5299.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Michael A. & Katherine Isaacson, David Jackson, David Wachsman
Michael A. & Katherine Isaacson, David Jackson, David Wachsman
Owners of SERVPRO of Downtown Nashville / Team Isaacson

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

Variant served: ControlVariant served: Test