Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South and West Charleston

Our Google Reviews
(843) 823-7400
4.9
(130 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of South and West Charleston we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The crew was the best. Very professional and hard working. I have told all my friends to call SERVPRO. 

Asher K.
Charleston

I liked the water extraction process. Great workers - polite and hard working!

Andre K.
Charleston

Crews were very professional and confident while working my water loss.

Ken L.
Charleston

Very friendly and knew exactly what they were doing!

Patricia L.
Charleston

SERVPRO of South and West Charleston did an outstanding job mitigating the water damage from a faulty refrigerator connection. Not only were they prompt and courteous, they gave knowledgeable insight on how to move forward with repairs. The crew was able to save my hardwood floors from replacement with their advanced drying techniques while using state-of-the-art technology to monitor the entire process. I could not have asked for a better experience during my holiday water damage mishap.

Andrew M.
CHARLESTON

Thank you Abraham and Travis for helping us clean up the water damage from the flooding we had due to the heavy rain we had during the week! We enjoyed the positive experience y’all brought!  

 

Madeline D.
Charleston

After my washer almost destroyed my upstairs, Dan and his team from SERVPRO really came through. They were able to thoroughly dry and clean the entire area quickly and efficiently. They were very professional and we would definitely use them again!

Melissa C.
Charleston

Dan and his team came in and dried up all the water from a pipe bursting in my home. They were super quick and professional, he even played with my cats. I know who to call if another pipe burst!

Donna G.
Charleston

Dan Coleman was fast and professional when it came to the water leak coming from my smoke detector.



 
Mason F.
Charleston

The crew was the best. Very professional and hard working. I have told all my friends to call SERVPRO. 

Asher K.
Charleston

I liked the water extraction process. Great workers - polite and hard working!

Andre K.
Charleston

Crews were very professional and confident while working my water loss.

Ken L.
Charleston

Very friendly and knew exactly what they were doing!

Patricia L.
Charleston

SERVPRO of South and West Charleston did an outstanding job mitigating the water damage from a faulty refrigerator connection. Not only were they prompt and courteous, they gave knowledgeable insight on how to move forward with repairs. The crew was able to save my hardwood floors from replacement with their advanced drying techniques while using state-of-the-art technology to monitor the entire process. I could not have asked for a better experience during my holiday water damage mishap.

Andrew M.
CHARLESTON

Thank you Abraham and Travis for helping us clean up the water damage from the flooding we had due to the heavy rain we had during the week! We enjoyed the positive experience y’all brought!  

 

Madeline D.
Charleston

After my washer almost destroyed my upstairs, Dan and his team from SERVPRO really came through. They were able to thoroughly dry and clean the entire area quickly and efficiently. They were very professional and we would definitely use them again!

Melissa C.
Charleston

Dan and his team came in and dried up all the water from a pipe bursting in my home. They were super quick and professional, he even played with my cats. I know who to call if another pipe burst!

Donna G.
Charleston

Dan Coleman was fast and professional when it came to the water leak coming from my smoke detector.



 
Mason F.
Charleston

About Us

SERVPRO® is Your Trusted Partner in Restoration

SERVPRO of South & West Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it “Like it never even happened.” Our team is dedicated professionals that are  committed to restoring your peace of mind. We believe in being there for our neighbors when disaster strikes, ensuring a swift and caring response.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of South & West Charleston specializes in the cleanup and restoration of residential and commercial property after fire, smoke, or water damage. We also have the expertise to mitigate mold and mildew from your home or business as well. No damage is too large or too small for us, we are the leader you know and can trust.

Leader in Disaster and Recovery

SERVPRO is a leading provider of disaster restoration services, offering expert assistance for water, fire, storm, and mold damage. Our highly trained teams use state-of-the-art equipment and proven techniques to restore homes and businesses after emergencies, ensuring a thorough and efficient recovery process. From water extraction and fire cleanup to mold remediation and storm damage repair, SERVPRO is dedicated to delivering fast, reliable, and comprehensive restoration services. Available 24/7, we respond quickly to minimize damage and help you restore your property to pre-loss condition. Give us a call today!



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Alan F. Reed, Manuel T. Corral, Darryn Barber, OSS Orangewood Private Equity Group

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.