Emergency Water Extraction & Structural Drying Services

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SERVPRO of Mount Pleasant
Our Google Reviews
(843) 884-2258
4.8
(137 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
137 Reviews
4.8
Leave Us A Review
Sally Marschner
5 months ago

If you need someone to help for a water disaster in your house, SERVPRO is the company to call! Paul Williams, Mitigation Manager, led the team and helped me understand what was going to take place. Jose Arvizu, Restoration Supervisor , was amazing to take action to survey the immediate damage and start the process of restoration. SERVPRO came to my townhouse at 10 pm on a Tuesday night when my toilet was overflowing due to tree roots in the pipes. He and Steve Stumpf, worked diligently until 1 am installing dehumidifiers and Hepa equipment. Both of them helped move items from the floors that were in the water path and roll my carpets back from the water. They were back everyday checking on the equipment. He explained all the process clearly which I appreciated. I highly recommend SERVPRO’s team. Paul, Jose and Steve are a credit to SERVPRO’s professional staff.

Bill Felter
5 months ago

We had an emergency call for a sewage backup Jose Arvizu, Steve Stumpf and Paul Williams did a great jo

Krystle Stephens
6 months ago

Dustin with ServPro did an outstanding job repairing a remediation. He was professional, prompt, and communicated clearly throughout the entire process. He quickly identified the issue, explained the repair steps, and made sure everything was completed thoroughly and efficiently. His attention to detail and commitment to quality service really stood out. We truly appreciate his hard work and highly recommend Dustin and ServPro for any repair needs!

Tommy Knisley
6 months ago

Servpro was on site within 2 hours to begin water extraction and securing many fans and dehumidifiers in 4 separate unit's. Supply line to toilet broke and tenants were away for the night. Flooded 2 businesses below and the apartment adjacent. No one realized til next morning when businesses opened the next morning. Their Team was EXCELLENT !!!! Thank You So Much !!!!!

Lisa Smith
7 months ago

Rainwater damage in a wall inside our home. Justin from Servpro easily assessed what needed to be done and provided a clear timeline. He and the team worked very quickly and provided regular communications, which we appreciated. We are very pleased with the results and would happily use them again and recommend to others.

Beth Welch
8 months ago

Everyone who cleaned up, repaired, and restored after the plumbing disaster was very capable, cooperative, and responsive to all my concerns and questions. I would hire them again in a heartbeat! A water disaster is unbelievably complicated and overwhelming. I was very pleased with the service I received from beginning to end.

Gil Little
8 months ago

Both Justin Strickland and contractor/work crews were attentive and specific on work and materials needed for our repair & replacement after water leak damage. Very pleased with completed work. Completed timely and very professionally. We are quite pleased with all work done for ceiling repair and wood floor replacement. Definitely will recommend ServPro of Charleston/Mt Pleasant.

Jennifer Bozard
8 months ago

Excellent experience with Mercedes, Caleb, and the cleaning team. Professional, great use of technology and equipment, very responsive, focused on customer service, etc. I highly recommend for your needs.

Taylor Haun
9 months ago

Ivan did a great job at returning my home back to pre loss condition after the water damage , highly recommend

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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