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Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Hilton Head, Bluffton
Our Google Reviews
(843) 815-6923
4.2
(74 reviews)
(843) 815-6923

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Packout and Contents RestorationSewage DamageWater DamageStorm DamageFlood Damage

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:
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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
74 Reviews
4.2
Leave Us A Review
Bill Freddo
7 months ago

We contacted ServPro to help us deal with a water damage issue in our Bluffton condominium caused by a blocked building HVAC condesate drain line. ServPro was quick to respond and did excellent work dealing with damaged walls, flooring, bathroom vanities and mold/water issues. Despite the lengthy time required to sort out restoration of our unit due to association and HO6 policy insurance challenges, once resolved, project manager Doug and his ServPro team did an excellent job restoring our unit to a like new condition. Work was completed on the schedule promised, within the insurance funding availble, and we are very pleased with the overall quality of work. We truly hope we never have to deal with a similar issue in the future, but if so we would not hesitate to call this ServPro office again.

Samantha Berry
about 1 year ago

Andrew was absolutely amazing helping my Mom with her Flood Restoration he was responsive, organized, and made sure every step was handled quickly and correctly. What could have been a stressful, overwhelming situation was made so much easier thanks to his professionalism and kindness. I'm so grateful for the way he took care of my mom. She loved him!

Martha Berry
about 1 year ago

I can't say enough great things about Andrew, the project manager at Servpro! From the very beginning, he was professional, knowledgeable, and Incredibly supportive throughout the entire process. He went above and beyond to make everything as stress-free as possible and kept me informed every step of the way. His attention to detail and genuine care about my flood disaster made all the difference. Andrew is truly a pleasure to work with- I highly recommend him! I love Andrew!

Mark Melvin
about 1 year ago

James and his team were contracted to clean our bathroom vents, and to seal areas of prior work under our stairs. They provided excellent customer service throughout the process, and their work was completed efficiently and professionally. I am extremely satisfied with their work, and recommend them for any similar project.

R Mitchell
over 1 year ago

I can't say enough how great Justin and Dan was today with the addressing the leak and cleaning the line of and warehouse unit. They were here on time and served us great well informative communication 😁

Katlyn Castle
over 1 year ago

Andrew is phenomenal in every way. He went out of his way and worked late WAY after hours to make sure my office and my employees safety was taken care of! I can’t express how much I appreciate him going above and beyond for us! He’s professional and proficient and I would HIGHLY recommend him/servpro for your needs! Thank you Andrew!

Heather Walker
over 1 year ago

We unfortunately had a fire in our sewing room. But Andrew Dempsey was great!! He kept us up to speed and answered the million questions we had about the clean-up process. He was very professional and always had a smile on his face. Andrew and his crew were Awesome!! Thank you for making this process a lot less stressful for us at Harris Pillow Supply.

Missy Johnson
over 1 year ago

We had a fire at work and ServePro was here same day cleaning and began working! Andrew Dempsey our Project Manager by far went above and beyond. He was efficient, hard working and fast. Highly recommend using ServePro and will for all future needs.

charles woods
over 1 year ago

Servpro team came in quickly and took care of extensive water damage. Professional and extremely curteous. Daily Updates from team lead. Highly recommend Servpro for any emergency water mitigation needs. Great job Servpro!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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SERVPRO of Hilton Head, Bluffton
22 Scott Way
Bluffton, SC 29910
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