Meet Our Team
All it takes is one call to SERVPRO of Southeast Portland. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Silo Busca, team member at SERVPRO of Southeast Portland]()
Silo Busca
Senior Project Manager
Silo is our General Manager of SERVPRO Southeast Portland. He has over 30 years experience in commercial and residential cleaning and restoration. Silo has the following IICRC certifications: Water Removal Technician (WTR), Applied Structural Drying Technician (ASD), and Applied Microbial Restoration Technician (AMRT)
![Sebastian Bucsa, team member at SERVPRO of Southeast Portland]()
Sebastian Bucsa
Accounts Project Manager
With nearly a decade of experience, Sebastian is a true jack-of-all-trades when it comes to SERVPRO. His expertise spans project management, commercial large loss, reconstruction, estimating, and job bidding. Sebastian takes great pride in his work and always strives to ensure customer satisfaction.
![Miranda Polyakov, team member at SERVPRO of Southeast Portland]()
Miranda Polyakov
Marketing Support Coordinator
Miranda brings a wonderful energy with her to work every day. She supports our marketing efforts with creativity, enthusiasm, and attention to detail. Her positive attitude and team spirit make her a joy to work with and an important part of our continued growth.
![Dominic Bucsa, team member at SERVPRO of Southeast Portland]()
Dominic Bucsa
Commercial Accounts Manager
Dominic oversees our commercial division, ensuring that every project—regardless of size or complexity—is managed with professionalism and precision. Having been introduced to the SERVPRO standards from an early age, he brings years of insight and a strong commitment to excellence.
![Haley Hunter, team member at SERVPRO of Southeast Portland]()
Haley Hunter
Receptionist
As the newest member of our franchise, Haley has quickly become an integral part of the team, helping ensure the smooth operation of our office. Outside of work, she enjoys creative projects and journaling in her spare time.
![Alana Fox, team member at SERVPRO of Southeast Portland]()
Alana Fox
Office Coordinator
Alana is a dedicated, customer-focused professional who brings an outgoing and personable approach to her work. Outside of the office, she and her husband run their own comic book company, where she serves as the editor.
![Ashly Turner, team member at SERVPRO of Southeast Portland]()
Ashly Turner
Lead Job File Coordinator
Ashly has been a dedicated member of our franchise for 8 years. She has helped manage jobs of all sizes and levels of complexity. When she’s not at work, Ashly enjoys spending quality time with her family and caring for her two daughters.
![Summer Layng, team member at SERVPRO of Southeast Portland]()
Summer Layng
Job File Coordinator
Summer is a valued addition to our team, bringing dedication and compassion to assisting customers in their time of need. Outside of work, she enjoys outdoor activities and spending quality time with her two dachshunds.
![Juan Torres, team member at SERVPRO of Southeast Portland]()
Juan Torres
Crew Chief
Juan is a long-time member of our team who is dedicated to providing the best service possible, no matter the challenge. He takes great pride in his work and is always committed to helping our customers. In his free time, Juan enjoys spending quality time with his family.
![Maria Reyes, team member at SERVPRO of Southeast Portland]()
Maria Reyes
Contents Lead Technician
As our Contents Lead, Maria handles our customers’ personal belongings with the utmost care and attention. When she isn’t working, she enjoys listening to live music or spending relaxing time at home.
![Karen Priscilla, team member at SERVPRO of Southeast Portland]()
Karen Priscilla
Field Technician
Karen is an important part of our field operations team, known for her strong work ethic and dependable nature. She plays a key role in keeping projects running smoothly. When she’s not at work, Karen enjoys spending time with her daughter and doing nails as a creative outlet.
![Chris Packer, team member at SERVPRO of Southeast Portland]()
Chris Packer
Field Technician
As a Field Technician, Chris contributes to the success of our operations through his dependability and commitment to quality work. His professionalism and focus help ensure each project runs smoothly. In his free time, Chris enjoys fishing and being outside.
![Marcos Cruz, team member at SERVPRO of Southeast Portland]()
Marcos Cruz
Field Technician
Marcos is a dedicated member of our field operations team who takes pride in delivering quality work and helping customers when they need it most. His positive attitude and strong work ethic make him a valued part of our crew. Outside of work, Marcos enjoys spending time with family and relaxing after a job well done.
What our
customers are saying
Danni was amazing! She was super positive, gave great advice and had great communication. I would recommend them for sure!
Our water heater leaked while we were out of town creating a real nightmare for us, and unfortunately our neighbor below. SERVPRO was on site right away and initiated the water mitigation and restoration process immediately. The entire SERVPRO team was professional, caring, and genuinely concerned about getting our home back to "normal" at the earliest. Our project was specially challenging due to the amount of water that was spilled. They were fair during the entire process and restored our units to its original condition. You can't even tell there was any damage to our condos. Everyone, from the office staff to the workers, supervisors, and managers that worked, supervised and managed the project seemed genuinely concerned and made an unfortunate experience feel a less painful. I wouldn't hesitate to reach out to SERVPRO again should the need ever arise.
ServoPro responded quickly to my discovery of cat urine and rodent droppings. They were patient and empathic. A real relief.
Incredible professional service both from their office staff as well as their on-site team. Would highly recommend!
Fantastic ! Your team was amazing, the two young men that came to naples, and cleaned vents on the 20th, 21, were wonderful , I lost their names but sure you can find them..so pleasant, knowledgeable, very hard working, so kind to me and polite, great asset to SerPro !! Also Patrick andzack,Jason ,Koden were terrific as well, Patrick is a wonderful leader, very hard working, knowledgeable as well, these men are golden !! Please acknowledge them, they earn it !!! I'm almost blind , and they couldn't help me out enough ,so respectful of that, all just wanted to make me happy and they did !!! Thank you from the bottom of my ❤️
We had an excellent experience with SERVPRO of SE Portland after our kitchen was a total loss due to significant water damage. I want to specifically recognize Dominic, Summer, Angel, and all of the subcontractors who worked on our home. From start to finish, the team took care of the issue and made an incredibly stressful situation much easier to manage. They were professional, easy to work with, and coordinated directly with our insurance adjuster, which was a huge relief for us. Communication was, for the most part, flawless, and anytime we had a question or concern, it was addressed quickly. If we ever experience something like this again, I wouldn’t hesitate to call SERVPRO in a heartbeat. I would also confidently recommend them to anyone in need of restoration services.
Sebastian and his team were very helpful, fast, and friendly!
I haven’t used them for the service (yet) but we will see how the quote comes in. I’m specifically leaving a review for my experience just on the process of getting a quote. The two that came (James & April) were respectful, very thorough, and nice to work with. I’m thankful they were so informative and even let me know they saw some other things while doing their scope of work that could save us in the future. Thanks!
Servpro of SE Portland was wonderful to work with. They communicated with me every step of the way and was able to get me and my family back into our home. Sebastian was super knowledgeable and helpful during the entire process. Would definitely recommend them!
About Us
SERVPRO of Southeast Portland is a woman-owned, family-operated franchise proudly serving the Portland community for nearly 10 years. We specialize in the cleanup and restoration of residential and commercial properties following fire, smoke, or water damage. Our certified team also provides expert mold remediation, general cleaning for homes and businesses, and specialized services such as crime scene and biohazard cleanup.
As proud members of SERVPRO’s Large Loss Response Team (LLRT), we have the training, experience, and resources to handle any size disaster—quickly, efficiently, and with the highest level of care. Every project we take on is performed with empathy and transparency, ensuring that our neighbors receive the quality service and peace of mind they deserve.
No matter what life throws your way, SERVPRO of Southeast Portland is here to help make it “Like it never even happened.”