I would hire SERVPRO Southeast Portland again without any reservations. This is a company that truly puts the needs, preferences, and comfort of the customer foremost.

They know their business. They repaired my water damage and it looked "Like it never even happened." They assisted in handling the insurance claim as well! Very happy!

Took a devestating situation and helped put us at ease. Explained step by step the process. I’m sure you deal with this everyday but we don’t and you made us feel at ease, treated us with kit gloves Great people all the way around! Thank you for all you did for us from dealing with our insurance, to always answering all of our many questions day or night you were always there.

I'd like to say how at ease these guys made me feel in a crisis. I really can't thank them enough for their patience and know how. I will be recommending them to family and friends!

I can't thank SERVPRO of Southeast Portland enough for all they did for me when my basement had water damage. They were there step by step to help me understand what was going on and answer an questions that came up. They also negotiated with my insurance so I didn't have to! Wonderful people and great service. Would highly recommend!

This company is amazing! Friendly staff, hard workers, very thorough, and they seem like they really care about their customers!

I've worked with a lot of contractors over the years and Merci and her team are one of the better ones. Very happy with the level of communication and they met all my expectations. Good service and great staff!

We had a water supply line in the second story wall burst on a Saturday evening during the snows in February. Several inches of water filled the finished basement with some of it pouring through electrical outlets. It was a rough day. SERVPRO was contacted. Silo called back quickly to schedule immediately to come out and assess despite the snow and the fact that it was Saturday night. He even offered to bring us coffee which demonstrated that he understands how people might be feeling when they require SERVPRO services. Overwhelmed is probably the word for it. He showed up, did his assessment, offered some much needed humor, and then gave us an idea of what to expect going forward. Very professional without being impersonal. And so far, he has been the only contractor/service person we've contacted who was willing or able to come out and help. If it weren't for him showing up, we'd still be overwhelmed, searching for any kind of relief. I look forward to continuing to work with Silo and his team as we try and resolve this unforeseen disaster.