SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Lane County

Our Google Reviews
(541) 741-7925
4.9
(103 reviews)

Service Areas

Cottage Grove, OR | Pleasant Hill, OR | Creswell, OR | Springfield, OR | Eugene, OR | Florence, OR | Wolf Creek, OR | Franklin, OR

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Thank you for the work helping when my mom's house needed help. I hope I never need to use you again, but if I do, I know who to call. 

Katie C.
Cottage Grove

They were incredibly good at communicating with us about the process of the job and the progress as things went. Thank you for your help! 

Stephanie H.
Creswell

Every team member I worked with at SERVPRO  provided top-notch service. I hope I don’t have to call them again, but I will definitely tell everyone about their quality and service. SERVPRO made this process quick and simple. 

Kate M.
Springfield

I would recommend this team to anyone needing water damage-related services.

Tommy V.
Springfield

They worked quickly and quietly and were professional. Their clean-up after they competed their work was top-notch. We highly recommend SERVPRO. 

Amy G.
Springfield

At work, there was a bit of a mess with the bathroom from a customer and it was beyond our team's abilities. Thank you to this crew for their excellent and quick work. 

Monica H.
Pleasant Hill

We had some fire damage in our building due to nearby wildfires and lingering soot and smoke damage. The crews did a great job cleaning and were incredibly nice and professional. 

David F.
Pleasant Hill

When we had a pipe break we were in desperate need of a trustworthy team to help. SERVPRO of Springfield was able to come out and got us clean and restored ASAP. 

Maggie D.
Cottage Grove

Huge thank you to the whole team and crew for their incredible work and help cleaning up a mess at our local school. 

Lilly H.
Creswell

Thank you for the work helping when my mom's house needed help. I hope I never need to use you again, but if I do, I know who to call. 

Katie C.
Cottage Grove

They were incredibly good at communicating with us about the process of the job and the progress as things went. Thank you for your help! 

Stephanie H.
Creswell

Every team member I worked with at SERVPRO  provided top-notch service. I hope I don’t have to call them again, but I will definitely tell everyone about their quality and service. SERVPRO made this process quick and simple. 

Kate M.
Springfield

I would recommend this team to anyone needing water damage-related services.

Tommy V.
Springfield

They worked quickly and quietly and were professional. Their clean-up after they competed their work was top-notch. We highly recommend SERVPRO. 

Amy G.
Springfield

At work, there was a bit of a mess with the bathroom from a customer and it was beyond our team's abilities. Thank you to this crew for their excellent and quick work. 

Monica H.
Pleasant Hill

We had some fire damage in our building due to nearby wildfires and lingering soot and smoke damage. The crews did a great job cleaning and were incredibly nice and professional. 

David F.
Pleasant Hill

When we had a pipe break we were in desperate need of a trustworthy team to help. SERVPRO of Springfield was able to come out and got us clean and restored ASAP. 

Maggie D.
Cottage Grove

Huge thank you to the whole team and crew for their incredible work and help cleaning up a mess at our local school. 

Lilly H.
Creswell

About Us

SERVPRO of Springfield / East Lane County is under the new ownership of Jordan Katz and Benjamin and Lisa Sussman. Jordan and Ben bring their years of experience in the construction industry to the franchise, and Lisa brings her expertise in communications and public relations to the team. Their success comes from putting the needs of their customers first and from creating the best customer experience for all the people they proudly serve.  

“We believe in being kind, honest, and always doing the right thing. When you focus on doing good work, taking care of your customers and employees, and giving them the best service, you possibly can, the rest tends to fall into place.” Owner, Lisa Sussman 

SERVPRO of Springfield / East Lane County is a full-service restoration and construction provider. Our team is highly trained and certified in property damage restoration by the Institute of Inspection Cleaning and Restoration Certification (IICRC).  

We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, or water damage. We also provide crawl space inspections and are trusted leaders in mold mitigation and remediation. Additionally, we offer a full range of specialty cleaning services that go beyond the scope of a traditional cleaning service.  

When the damage is extensive, we can oversee a full range of building and reconstruction services, providing our customers with one convenient person managing the entire restoration from start to finish. You can trust us to restore your damage, “Like it never even happened.”  

SERVPRO flag
Benjamin M. Sussman, Jordan J. Katz

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.