Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lane County

Our Google Reviews
(541) 741-7925
4.9
(102 reviews)

Service Areas

Cottage Grove, OR | Pleasant Hill, OR | Creswell, OR | Springfield, OR | Eugene, OR | Florence, OR | Wolf Creek, OR | Franklin, OR

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lane County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had some fire damage in our building due to nearby wildfires and lingering soot and smoke damage. The crews did a great job cleaning and were incredibly nice and professional. 

David F.
Pleasant Hill

When we had a pipe break we were in desperate need of a trustworthy team to help. SERVPRO of Springfield was able to come out and got us clean and restored ASAP. 

Maggie D.
Cottage Grove

Huge thank you to the whole team and crew for their incredible work and help cleaning up a mess at our local school. 

Lilly H.
Creswell

Thank you for the work helping when my mom's house needed help. I hope I never need to use you again, but if I do, I know who to call. 

Katie C.
Cottage Grove

They were incredibly good at communicating with us about the process of the job and the progress as things went. Thank you for your help! 

Stephanie H.
Creswell

I would recommend this team to anyone needing water damage-related services.

Tommy V.
Springfield

Great service by this team! Everyone I've come into contact with has been extremely professional, friendly, and courteous.

Craig G.
Springfield

They worked quickly and quietly and were professional. Their clean-up after they competed their work was top-notch. We highly recommend SERVPRO. 

Amy G.
Springfield

At work, there was a bit of a mess with the bathroom from a customer and it was beyond our team's abilities. Thank you to this crew for their excellent and quick work. 

Monica H.
Pleasant Hill

We had some fire damage in our building due to nearby wildfires and lingering soot and smoke damage. The crews did a great job cleaning and were incredibly nice and professional. 

David F.
Pleasant Hill

When we had a pipe break we were in desperate need of a trustworthy team to help. SERVPRO of Springfield was able to come out and got us clean and restored ASAP. 

Maggie D.
Cottage Grove

Huge thank you to the whole team and crew for their incredible work and help cleaning up a mess at our local school. 

Lilly H.
Creswell

Thank you for the work helping when my mom's house needed help. I hope I never need to use you again, but if I do, I know who to call. 

Katie C.
Cottage Grove

They were incredibly good at communicating with us about the process of the job and the progress as things went. Thank you for your help! 

Stephanie H.
Creswell

I would recommend this team to anyone needing water damage-related services.

Tommy V.
Springfield

Great service by this team! Everyone I've come into contact with has been extremely professional, friendly, and courteous.

Craig G.
Springfield

They worked quickly and quietly and were professional. Their clean-up after they competed their work was top-notch. We highly recommend SERVPRO. 

Amy G.
Springfield

At work, there was a bit of a mess with the bathroom from a customer and it was beyond our team's abilities. Thank you to this crew for their excellent and quick work. 

Monica H.
Pleasant Hill

About Us

SERVPRO of Springfield / East Lane County is under the new ownership of Jordan Katz and Benjamin and Lisa Sussman. Jordan and Ben bring their years of experience in the construction industry to the franchise, and Lisa brings her expertise in communications and public relations to the team. Their success comes from putting the needs of their customers first and from creating the best customer experience for all the people they proudly serve.  

“We believe in being kind, honest, and always doing the right thing. When you focus on doing good work, taking care of your customers and employees, and giving them the best service, you possibly can, the rest tends to fall into place.” Owner, Lisa Sussman 

SERVPRO of Springfield / East Lane County is a full-service restoration and construction provider. Our team is highly trained and certified in property damage restoration by the Institute of Inspection Cleaning and Restoration Certification (IICRC).  

We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, or water damage. We also provide crawl space inspections and are trusted leaders in mold mitigation and remediation. Additionally, we offer a full range of specialty cleaning services that go beyond the scope of a traditional cleaning service.  

When the damage is extensive, we can oversee a full range of building and reconstruction services, providing our customers with one convenient person managing the entire restoration from start to finish. You can trust us to restore your damage, “Like it never even happened.”  

SERVPRO flag
Benjamin M. Sussman, Jordan J. Katz

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.