SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge

Our Google Reviews
(519) 837-8787
4.6
(55 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Hello Everyone, Just had to send a note to ALL of you to say "thanks a lot"! I am very happy with the work completed you are all "Superstars"

Wendy C
Orangeville

Thank you SERVPRO for cleanup and repairs to our home after the fire! Since I have never had an insurance claim I didn't know what the process was. Everyone at SERVPRO was able to assist me every step of the way, from the first day and boarding up the windows, to the clean up and removal of burnt items, all my contents, and the repairs (which look great). Thank you.   

Balbir S
Guelph

Hello Keith, Thanks a lot for the emergency work done at my rental property. You and your team came on a weekend and took care of everything promptly. You took care of the water damage on the inside as well did a repair to my roof. I will always recommend your services to my family and friends. Thanks once again for an excellent job.

Subhash R
Guelph

Unfortunately we have had to call on SERVPRO twice now. Each time we have been more than happy with their response time. I called their emergency line and got a call back from Keith almost immediately. He got out of bed and came to see the water damage and we talked about a course of action for remediation. First thing the next day Chris arrived and started the task of removing the water and ensuring everything was put back to pre flood condition once we were dry again. As much as I appreciated everything they did, I hope I never need them again...but if I do, I won't be calling anybody else.

Kevin M
Guelph

Keith and his team are incredible to work with. They made the process so easy and quick. The crew handled all my belongings with respect and care. I would recommend SERVPRO Guelph to anyone who has to deal with unexpected damage to their home. 

Brendan R.
Guelph

SERVPRO I just wanted to share that you guys are doing a really, really great job. I would say industry leading standards. I know our job can be difficult at times, but you guys always push through the challenges and deliver every time. 

Insurance Adjuster
Guelph

Thanks Chris ! Great Job. Feedback from our insured is very positive and they are extremely happy.

Again thanks again for your help. I will not hesitate to call SERVPRO again.

Steve B
Guelph

SERVPRO Team, We are very satisfied the work you did. It’s like the slogan is: "Like it never even happened."

They workers did an excellent job and we were surprised that it was finished so quick.

Thanks 

Anna K
Listowel

SERVPRO is Awesome! Staff is very kind and we appreciate the regular updates. We know we are in excellent hands!

Cheryl H
Guelph

Hello Everyone, Just had to send a note to ALL of you to say "thanks a lot"! I am very happy with the work completed you are all "Superstars"

Wendy C
Orangeville

Thank you SERVPRO for cleanup and repairs to our home after the fire! Since I have never had an insurance claim I didn't know what the process was. Everyone at SERVPRO was able to assist me every step of the way, from the first day and boarding up the windows, to the clean up and removal of burnt items, all my contents, and the repairs (which look great). Thank you.   

Balbir S
Guelph

Hello Keith, Thanks a lot for the emergency work done at my rental property. You and your team came on a weekend and took care of everything promptly. You took care of the water damage on the inside as well did a repair to my roof. I will always recommend your services to my family and friends. Thanks once again for an excellent job.

Subhash R
Guelph

Unfortunately we have had to call on SERVPRO twice now. Each time we have been more than happy with their response time. I called their emergency line and got a call back from Keith almost immediately. He got out of bed and came to see the water damage and we talked about a course of action for remediation. First thing the next day Chris arrived and started the task of removing the water and ensuring everything was put back to pre flood condition once we were dry again. As much as I appreciated everything they did, I hope I never need them again...but if I do, I won't be calling anybody else.

Kevin M
Guelph

Keith and his team are incredible to work with. They made the process so easy and quick. The crew handled all my belongings with respect and care. I would recommend SERVPRO Guelph to anyone who has to deal with unexpected damage to their home. 

Brendan R.
Guelph

SERVPRO I just wanted to share that you guys are doing a really, really great job. I would say industry leading standards. I know our job can be difficult at times, but you guys always push through the challenges and deliver every time. 

Insurance Adjuster
Guelph

Thanks Chris ! Great Job. Feedback from our insured is very positive and they are extremely happy.

Again thanks again for your help. I will not hesitate to call SERVPRO again.

Steve B
Guelph

SERVPRO Team, We are very satisfied the work you did. It’s like the slogan is: "Like it never even happened."

They workers did an excellent job and we were surprised that it was finished so quick.

Thanks 

Anna K
Listowel

SERVPRO is Awesome! Staff is very kind and we appreciate the regular updates. We know we are in excellent hands!

Cheryl H
Guelph

About Us

SERVPRO of Guelph is a trusted leader in the residential and commercial restoration industry. We understand the stress and worry that comes when fire or water damage strikes. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Guelph specializes in the cleanup and restoration of property after a fire, smoke, sewage or water damage occurs. SERVPRO of Guelph can also mitigate mould and mildew from your home or business. 

SERVPRO of Guelph has the experience, and resources to restore your home or business after a Catastrophic Storm Event. Whether the damages result from a Forest Fire, Flooding, Tornado, or Wind Damage, SERVPRO of Guelph is dedicated to restoring both the property and the lives of customers being helped.

Our highly trained staff are available to respond to your call 24/7, and our office administrators are available to answer your questions, work with your insurance company, and help guide you through the process. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Guelph has over 100 years combined experience in the restoration industry. We have worked on numerous storm events and completed many commercial and residential losses from start to finish. SERVPRO of Guelph is faster to any size disaster. When fire and water damage take control of your life we help you take it back.  

If you would like to schedule service for your home or business, please call today at (519) 837-8787

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Keith A. MacLeod, Erik S. & Kristine C. Olson, Scott Beck
Keith A. MacLeod, Erik S. & Kristine C. Olson, Scott Beck
Owners of SERVPRO of Guelph, Kitchener, Waterloo, and Cambridge

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.