SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of The North Coast

Our Google Reviews
(216) 221-3333
4.8
(170 reviews)

Service Areas

Why Choose SERVPRO for Biohazard Cleaning Services?

Are You In Need Of Specialized Cleaning Services?

Our SERVPRO of North Coast professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. Our team has years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call SERVPRO of North Coast today at (216) 221-3333!

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Thank you SERVPRO for getting rid of the mold damage in my lower level of my home. Sam made sure all the equipment was nice an organized. Sam took his job very seriously and his professionalism was outstanding.

Jerry H.
Lorain

Excellent customer service! Carol was friendly, professional, and extremely helpful. A pleasure to work with!

Judy C.
Cleveland

Brandon Bracy did a great job helping me

Kristopher DuBose
Cleveland

Please pass on to all SERVPRO of the North Cost personnel that my wife and I are very grateful to all of you for all of your great work.  With any luck, I will never have to call you again, but should such any similar event occur, your organization will be first on my list.  If any friend or neighbor of ours should suffer any similar event, I will be most happy to give them your name.  I will be filling out a Traveler’s Insurance customer survey and will be certain to include your company as a very satisfactory factor in the insurance claim.  If you need for me to fill out any survey on your behalf, I will be most happy to give you the highest rating.

John Ruane
Cleveland

I highly recommend SERVPRO of the North Coast - Dan has been really great to work with. I appreciate all the help they have given me with a fire situation at my office.

Andrea K.
Cleveland

Outstanding response, outstanding customer service, everything you could ask for in a home emergency situation. We had a high pressure pipe burst in our basement, soaking a large storage shelf area and leaving 1"-2" of standing water in half the finished basement. SERVPRO of the North Coast was our second call (after a plumber!) and they were here with a full crew in a little over an hour. They went right to work and stayed with it until the standing water was gone and water-damaged items were inspected and removed to their truck. Dehumidifiers and fans were installed throughout the basement and over the next five days (weekend included!) they came and checked the basement and made necessary adjustments. We can't say enough about the SERVPRO crew members that came to our rescue---prompt, polite, hard working and knowledgeable. A great company with great folks. Thanks!

Rick & Sue M.
Elyria

Brandon was very professional. His work ethic was truly represented by the great work he did. Will highly recommend SERVPRO to everyone I encounter!

Sammy S.
Elyria

Carol L was very pleasant to speak to on the phone and was able to answer all of our concerns. Thank you for the great service!

Craig L.
Elyria

On time, respectable, and quick work! Excellent job, Brandon was a expert, very organized and professional! Hopefully I don’t have too, but if the basement floods, I will call again!

Joseph G.
Cleveland

Thank you SERVPRO for getting rid of the mold damage in my lower level of my home. Sam made sure all the equipment was nice an organized. Sam took his job very seriously and his professionalism was outstanding.

Jerry H.
Lorain

Excellent customer service! Carol was friendly, professional, and extremely helpful. A pleasure to work with!

Judy C.
Cleveland

Brandon Bracy did a great job helping me

Kristopher DuBose
Cleveland

Please pass on to all SERVPRO of the North Cost personnel that my wife and I are very grateful to all of you for all of your great work.  With any luck, I will never have to call you again, but should such any similar event occur, your organization will be first on my list.  If any friend or neighbor of ours should suffer any similar event, I will be most happy to give them your name.  I will be filling out a Traveler’s Insurance customer survey and will be certain to include your company as a very satisfactory factor in the insurance claim.  If you need for me to fill out any survey on your behalf, I will be most happy to give you the highest rating.

John Ruane
Cleveland

I highly recommend SERVPRO of the North Coast - Dan has been really great to work with. I appreciate all the help they have given me with a fire situation at my office.

Andrea K.
Cleveland

Outstanding response, outstanding customer service, everything you could ask for in a home emergency situation. We had a high pressure pipe burst in our basement, soaking a large storage shelf area and leaving 1"-2" of standing water in half the finished basement. SERVPRO of the North Coast was our second call (after a plumber!) and they were here with a full crew in a little over an hour. They went right to work and stayed with it until the standing water was gone and water-damaged items were inspected and removed to their truck. Dehumidifiers and fans were installed throughout the basement and over the next five days (weekend included!) they came and checked the basement and made necessary adjustments. We can't say enough about the SERVPRO crew members that came to our rescue---prompt, polite, hard working and knowledgeable. A great company with great folks. Thanks!

Rick & Sue M.
Elyria

Brandon was very professional. His work ethic was truly represented by the great work he did. Will highly recommend SERVPRO to everyone I encounter!

Sammy S.
Elyria

Carol L was very pleasant to speak to on the phone and was able to answer all of our concerns. Thank you for the great service!

Craig L.
Elyria

On time, respectable, and quick work! Excellent job, Brandon was a expert, very organized and professional! Hopefully I don’t have too, but if the basement floods, I will call again!

Joseph G.
Cleveland

About Us

Since 1977, SERVPRO of the North Coast has operations in Cuyahoga County and Lorain County in Ohio. In its first year, the business started with one employee and one truck. From 1981 to 1984, SERVPRO of The North Coast became the largest SERVPRO franchise in the county and continued to grow to become one of the premier restoration companies in Northeast Ohio. 



In 2018,  SERVPRO of the North Coast was purchased by the current ownership group consisting of Michael Spence, Kenneth Parker, Ronnie Pack, Daniel Russell, and Nate Hinders. Since the purchase of the business, we have more than tripled annual revenues and become one of the leading Disaster Restoration Companies in the state of Ohio. Along with 6 franchises in Columbus, Ohio,  SERVPRO of the North Coast gives us the capability to provide disaster recovery services on a moment's notice to nearly 75 percent of the state.

SERVPRO of the North Coast understands the stress and worry that comes with fire or water damage and the disruption it causes your life at home or in your business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

If you would like to schedule service for your home or business, please call today!

Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence, Nathan P. Hinders
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence, Nathan P. Hinders
Owners of SERVPRO of The North Coast

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.