Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of The North Coast

Our Google Reviews
(216) 221-3333
4.8
(166 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of The North Coast we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you, your team is great!!!

Theresa
Broadview Hts.

Danny & Sam were amazing. Prompt, courteous and great to work with.

George K
Westlake

James rated us 10 on all survey questions after we serviced him for a water damage in his home.  He stated there was nothing we could do in the future to improve our service, we were a very professional company and he would recommend us to anyone.  SERVPRO of the North Coast says great job to Lashawn and Terrence for your superb service!

James
Norwalk

In March Melinda scored us 10 out of 10 on all survey questions and stated that there was nothing SERVPRO could do to improve our performance.  Everything was great!

Melinda
Avon

On 2/23 Andrew scored us 10 out of 10 on all survey questions and said he was very happy with everything SERVPRO did.

Andrew
Cleveland

Please pass on to all SERVPRO of the North Cost personnel that my wife and I are very grateful to all of you for all of your great work.  With any luck, I will never have to call you again, but should such any similar event occur, your organization will be first on my list.  If any friend or neighbor of ours should suffer any similar event, I will be most happy to give them your name.  I will be filling out a Traveler’s Insurance customer survey and will be certain to include your company as a very satisfactory factor in the insurance claim.  If you need for me to fill out any survey on your behalf, I will be most happy to give you the highest rating.

John Ruane
Cleveland

SERVPRO was my savior when I had an unexpected flood. Dan's team which included Danny, Dom, Brandon and Juan came to my rescue. Their quick and professional response stopped more damage to my condo. I am so grateful for all they have done. Thank you all for everything. Donna

Donna Callahan
Rocky River

I appreciate the great work! Brandon was very professional and everything was explained thoroughly. They were quick and efficient. Thank you for the hard work you do!

Chelsea Weatherington
Lorain

When asked what we could improve Richard says pay raises, guys are great!!

Richard
Elyria

Thank you, your team is great!!!

Theresa
Broadview Hts.

Danny & Sam were amazing. Prompt, courteous and great to work with.

George K
Westlake

James rated us 10 on all survey questions after we serviced him for a water damage in his home.  He stated there was nothing we could do in the future to improve our service, we were a very professional company and he would recommend us to anyone.  SERVPRO of the North Coast says great job to Lashawn and Terrence for your superb service!

James
Norwalk

In March Melinda scored us 10 out of 10 on all survey questions and stated that there was nothing SERVPRO could do to improve our performance.  Everything was great!

Melinda
Avon

On 2/23 Andrew scored us 10 out of 10 on all survey questions and said he was very happy with everything SERVPRO did.

Andrew
Cleveland

Please pass on to all SERVPRO of the North Cost personnel that my wife and I are very grateful to all of you for all of your great work.  With any luck, I will never have to call you again, but should such any similar event occur, your organization will be first on my list.  If any friend or neighbor of ours should suffer any similar event, I will be most happy to give them your name.  I will be filling out a Traveler’s Insurance customer survey and will be certain to include your company as a very satisfactory factor in the insurance claim.  If you need for me to fill out any survey on your behalf, I will be most happy to give you the highest rating.

John Ruane
Cleveland

SERVPRO was my savior when I had an unexpected flood. Dan's team which included Danny, Dom, Brandon and Juan came to my rescue. Their quick and professional response stopped more damage to my condo. I am so grateful for all they have done. Thank you all for everything. Donna

Donna Callahan
Rocky River

I appreciate the great work! Brandon was very professional and everything was explained thoroughly. They were quick and efficient. Thank you for the hard work you do!

Chelsea Weatherington
Lorain

When asked what we could improve Richard says pay raises, guys are great!!

Richard
Elyria

About Us

Since 1977, SERVPRO of the North Coast has operations in Cuyahoga County and Lorain County in Ohio. In its first year, the business started with one employee and one truck. From 1981 to 1984, SERVPRO of The North Coast became the largest SERVPRO franchise in the county and continued to grow to become one of the premier restoration companies in Northeast Ohio. 



In 2018,  SERVPRO of the North Coast was purchased by the current ownership group consisting of Michael Spence, Kenneth Parker, Ronnie Pack, Daniel Russell, and Nate Hinders. Since the purchase of the business, we have more than tripled annual revenues and become one of the leading Disaster Restoration Companies in the state of Ohio. Along with 6 franchises in Columbus, Ohio,  SERVPRO of the North Coast gives us the capability to provide disaster recovery services on a moment's notice to nearly 75 percent of the state.

SERVPRO of the North Coast understands the stress and worry that comes with fire or water damage and the disruption it causes your life at home or in your business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

If you would like to schedule service for your home or business, please call today!

Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence, Nathan P. Hinders
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence, Nathan P. Hinders
Owners of SERVPRO of The North Coast

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.