Owner of SERVPRO of Southeastern Cuyahoga County
Owner of SERVPRO of Southeastern Cuyahoga County

Meet Our Team

All it takes is one call to SERVPRO of Southeastern Cuyahoga County and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Southeastern Cuyahoga County

Our Google Reviews
(440) 248-0022
4.7
(62 reviews)
Meet our Team. Here to Help 24/7
  • The Team, team member at SERVPRO of Southeastern Cuyahoga County

    The Team

    SERVPRO Team Fosdick

    Your Local Leader in Restoration and Cleaning Services

    When disaster strikes—whether it’s a burst pipe, fire damage, or a biohazard emergency—SERVPRO Team Fosdick is ready to respond 24/7, 365 days a year. We proudly serve both commercial and residential clients, delivering expert services in water and fire damage restoration, mold remediation, storm recovery, biohazard and trauma cleanup, general cleaning and disinfection, as well as full construction and rebuild solutions.

    Our highly trained team, which includes many technicians certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), approaches every job with professionalism, urgency, and care. At SERVPRO Team Fosdick, we believe that expert training, timely communication, and first-class service are essential to providing the highest level of customer satisfaction.

    Whether you’re managing a large commercial loss or facing damage at home, you can count on our team to help make it “Like it never even happened.”

  • The Good Stuff, team member at SERVPRO of Southeastern Cuyahoga County

    The Good Stuff

    When our team rolls we come prepared!

  • Melanie Fosdick, team member at SERVPRO of Southeastern Cuyahoga County

    Melanie Fosdick

    Melanie Fosdick serves as the Director of Administration for SERVPRO Team Fosdick, bringing over a decade of experience in operational management and administrative leadership. Known for her ability to bring structure and clarity to fast-paced, high-stakes environments, Melanie plays a key role in streamlining internal processes, supporting cross-functional teams, and ensuring smooth project execution from intake to closeout.

    She is passionate about team development, effective communication, and delivering exceptional service to clients and partners. Her keen attention to detail and strong commitment to accountability drive both day-to-day efficiency and long-term organizational growth.

  • Albert Atkins, team member at SERVPRO of Southeastern Cuyahoga County

    Albert Atkins

    Albert Atkins serves as the Director of Strategic Partnerships at SERVPRO Team Fosdick, which operates 13 franchises across Ohio.

    Since joining the company in 2019, Albert has led efforts in community engagement, territory development, information technology, and digital media strategy. He plays a key role in strengthening relationships with clients, partners, and organizations across the region.

    With a professional background in construction, real estate ownership, and property management, Albert brings a well-rounded perspective to helping clients recover from property damage and emergencies—whether at home or in the workplace.

  • Andrew Meyer, team member at SERVPRO of Southeastern Cuyahoga County

    Andrew Meyer

    Andrew Meyer is the Director of Mitigation Services for SERVPRO Team Fosdick, bringing over a decade of experience in restoration and operations leadership. He specializes in large-loss response, franchise growth, and the development of high-performing field teams.

    With a background in business administration, Andrew has successfully overseen multi-location operations, coordinated complex storm responses, and implemented systems that enhance efficiency, accountability, and cross-department collaboration. His leadership continues to drive operational excellence across the organization.

  • Kym Gibson, team member at SERVPRO of Southeastern Cuyahoga County

    Kym Gibson

    Kym Gibson serves as the Human Resources Manager at SERVPRO Team Fosdick, bringing over 25 years of experience in both the manufacturing and service industries. Since joining the team in 2022, she has been instrumental in fostering a culture of engagement, collaboration, and continuous improvement.

    Kym is deeply committed to employee development, leading training initiatives and promoting personal growth opportunities that support both individual and organizational success. She also oversees performance management, recruitment, benefits administration, and policy alignment—ensuring a positive, compliant, and productive workplace environment.

  • Sharon Pelkey, team member at SERVPRO of Southeastern Cuyahoga County

    Sharon Pelkey

    Sharon Pelkey has served as the Office Manager for SERVPRO Team Fosdick since 2021. She plays a key role in coordinating communication and workflow across departments, helping manage projects from the initial call through to completion. With a strong background in customer service, Sharon is dedicated to ensuring that each job is handled with compassion, clarity, and efficiency.

    Her attention to detail and ability to streamline processes help keep the team organized and responsive. Outside of work, Sharon enjoys spending time with her rescue Lab, Elly—who keeps her busy with endless games of fetch and a demand for treats that rivals most humans.

  • Jeremy West, team member at SERVPRO of Southeastern Cuyahoga County

    Jeremy West

    Jeremy West is the Director of Construction for SERVPRO Team Fosdick, bringing 28 years of experience in construction, including 18 years in insurance restoration. He leads reconstruction efforts with a focus on quality, timelines, and seamless coordination between mitigation and rebuild services. Jeremy’s leadership ensures that each project—from minor repairs to large-scale rebuilds—is completed efficiently and to the highest standard.

    Outside of work, Jeremy is an avid golfer and competes in at least ten 5K races each year. He lives in Michigan with his two children, ages 9 and 13, and proudly holds the distinction of being the only SERVPRO Team Fosdick employee based in the Wolverine State. Go Blue!

What our
customers are saying

Buffy, Bob, and Dan were all great!

Kelli
Maple Heights

The crew members, (Derek, Kris, and Chris), could not have been more professional than what I experienced. They explained all procedures in simple terms. They were very neat about their work. I would absolutely recommend this company to anyone. I was somewhat challenged in my personal knowledge of the problem that occurred at the water damage. They sensed my situation and reactions and were very calm in re-assuring me that I was “In SERVPRO hands”

Mary
Berea

The workers were terrific and courteous just all around good guys.

Carolyn
Maple Heights

The purpose of this letter is to notify you of the pleasure we had in dealing with this specific crew, during a very stressful and sad event for us and our family. Deb did a thorough job of explaining everything to us, and answering all of our panic ridden questions. Their respect for us and our relatively new home offered us a sense of comfort that was much needed as this. They worked extremely hard, without complaints and very few breaks. They accomplished these tasks with as little added mess as possible, and were extremely efficient.

We can’t reiterate enough, what relief and hope they extended to us. They are wonderful people, with a deep sense of determination to help others. This is our first emergency of this kind, involving our home, and its consequences. We ask that you recognize this team, particularly Deb and Kris, who allowed us to see “light at the end of the tunnel”. At a very dark time in our lives as a homeowner. We can’t say enough grateful and respectful things about them. Thank you for responding to our sudden needs, with such a great dedicated crew!  We hope we will never have a need for your services again. Nut they are always welcome to stop by to say HI, and see our reconstructed basement that we can partially contribute to their heartfelt effort.

Linda and John
Dublin

Great service, explained everything that needed done. Great communication.

Elloras Cave
Akron

SERVPRO was out the same day we called and provided excellent service cleaning up the water damage in our kitchen.

Nina O
Wadsworth

Derek was totally courteous. Made us feel at ease and confident.

Victoria
Maple Heights

Fantastic response!! Great crew, (Deb, Corey, Derek, Bob, Kris, Chris), and great work. Thank you!

Brad
Solon

I really feel that the team, (Deb, Kris, Derek, Chris), you sent went above and beyond the call of duty, I was led to believe that everything would be good when they left, not only was it good, but the team actually showed real concern for our issues. This in hand is rare in business anymore. I hope this never happens again but if it does I will call your helpful staff.

Fred
Akron

Buffy, Bob, and Dan were all great!

Kelli
Maple Heights

The crew members, (Derek, Kris, and Chris), could not have been more professional than what I experienced. They explained all procedures in simple terms. They were very neat about their work. I would absolutely recommend this company to anyone. I was somewhat challenged in my personal knowledge of the problem that occurred at the water damage. They sensed my situation and reactions and were very calm in re-assuring me that I was “In SERVPRO hands”

Mary
Berea

The workers were terrific and courteous just all around good guys.

Carolyn
Maple Heights

The purpose of this letter is to notify you of the pleasure we had in dealing with this specific crew, during a very stressful and sad event for us and our family. Deb did a thorough job of explaining everything to us, and answering all of our panic ridden questions. Their respect for us and our relatively new home offered us a sense of comfort that was much needed as this. They worked extremely hard, without complaints and very few breaks. They accomplished these tasks with as little added mess as possible, and were extremely efficient.

We can’t reiterate enough, what relief and hope they extended to us. They are wonderful people, with a deep sense of determination to help others. This is our first emergency of this kind, involving our home, and its consequences. We ask that you recognize this team, particularly Deb and Kris, who allowed us to see “light at the end of the tunnel”. At a very dark time in our lives as a homeowner. We can’t say enough grateful and respectful things about them. Thank you for responding to our sudden needs, with such a great dedicated crew!  We hope we will never have a need for your services again. Nut they are always welcome to stop by to say HI, and see our reconstructed basement that we can partially contribute to their heartfelt effort.

Linda and John
Dublin

Great service, explained everything that needed done. Great communication.

Elloras Cave
Akron

SERVPRO was out the same day we called and provided excellent service cleaning up the water damage in our kitchen.

Nina O
Wadsworth

Derek was totally courteous. Made us feel at ease and confident.

Victoria
Maple Heights

Fantastic response!! Great crew, (Deb, Corey, Derek, Bob, Kris, Chris), and great work. Thank you!

Brad
Solon

I really feel that the team, (Deb, Kris, Derek, Chris), you sent went above and beyond the call of duty, I was led to believe that everything would be good when they left, not only was it good, but the team actually showed real concern for our issues. This in hand is rare in business anymore. I hope this never happens again but if it does I will call your helpful staff.

Fred
Akron

About Us

SERVPRO of Southeastern Cuyahoga County is a woman owned company which has been in operation since 1996.  The owner, Michal Fosdick, has a great reputation within the industry including insurance agents and adjusters a like.    Occasionally you may find her with her sleeves rolled up out on a loss no matter what time of day or night.  SERVPRO of Southeastern Cuyahoga County is a 22 year member of the BBB with a continuous A+ rating.   As a leader in mitigation, Michal realized the business was missing out on the benefits of reconstruction.  So in 2018 she opened up a reconstruction division led by Harold Rozak.  As a one stop shop SERVPRO of Southeastern Cuyahoga County handles losses from beginning to end proving “Like it never even happened”.

Mother Nature has not been kind this year to many areas of the United States.   SERVPRO of Southeastern Cuyahoga County's Storm Team, led by Dennis Fosdick, Jr., Vice President of Operations, handled losses in MD, VA, IL, MI, WI, PA, DC, WV, MA, TX, WI, LA,NC, SC, GA and FL.  Armed with semis loaded with equipment, a convoy of smaller trucks and equipment trailers and their mobile command center they headed off to help those in need.    

Melanie Tremmel wears many hats, however the largest one is that of Office Manager.  She is amazing at multitasking, whether its dispatching crews for local losses, the Storm Team out of state, programming new devices or answering a simple question, she does it all with a smile.  Her knowledge is vast and her laugh infectious!

Owner of SERVPRO of Southeastern Cuyahoga County

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.