Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Portage County

Our Google Reviews
(330) 677-4483
4.9
(61 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Portage County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The whole team were courteous and very informative. I would recommend them to anyone.

George W.
North Ridgeville

Daniel was courteous, informative and a credit to your firm.

Gurmukh C.
Solon

Daniel and his team... fabulous to work with through this experience.

Charles G.
Tallmadge

Everything was excellent!

Frank
Kent

Great, fast service. Thank you!

Mohamed
Rootstown

I will definitely recommend SERVPRO for anyone needing water damage or fire damage services. 

Beauty I.
Steetsboro

Great Job and Service! 

Robert A.
Mantua

Joe was beyond my expectations by being customer focused and professional at once.  He was knowledgeable and explained things to us helpfully.  We would recommend this service to others. 

Ryan M.
Kent

Tony and crew were great! They were awesome and very nice. Thanks so much.

Ruth H.
Newcomerstown

The whole team were courteous and very informative. I would recommend them to anyone.

George W.
North Ridgeville

Daniel was courteous, informative and a credit to your firm.

Gurmukh C.
Solon

Daniel and his team... fabulous to work with through this experience.

Charles G.
Tallmadge

Everything was excellent!

Frank
Kent

Great, fast service. Thank you!

Mohamed
Rootstown

I will definitely recommend SERVPRO for anyone needing water damage or fire damage services. 

Beauty I.
Steetsboro

Great Job and Service! 

Robert A.
Mantua

Joe was beyond my expectations by being customer focused and professional at once.  He was knowledgeable and explained things to us helpfully.  We would recommend this service to others. 

Ryan M.
Kent

Tony and crew were great! They were awesome and very nice. Thanks so much.

Ruth H.
Newcomerstown

About Us

WHY SERVPRO OF PORTAGE COUNTY

As a premier choice of water damage and fire damage restoration services since 1987, SERVPRO of Portage County is committed to serving our local community when disaster strikes. Our experienced SERVPRO of Portage County team understands the stress and worry that comes with a fire or water damage and the disruption it causes your life or business. Our crews are available 24/7, 365 days a year including weekends and major holidays

Our team is a highly trained and dedicated to helping serve the needs of our customers and assist with minimizing the interruption.  Our franchise has been in business for over 30 years, and we specializes in the cleanup and restoration of residential and commercial property.   You can be confident that our service technicians have the knowledge to restore your property.

WHAT WE DO

  • Residential & Commercial Water damage (sewage back up, broken pipes, flood damage, sump pump failures, etc)
  • Fire Restoration (electrical fires, protein fires, deodorization, content restoration, etc)
  • Full Service Reconstruction Services – residential or commercial
  • Mold Remediation
  • Bio-hazard and crime scene cleaning services
  • Commercial cleaning projects
  • Commercial Emergency Preparedness Plans – SERVPRO Emergency READY Profile

OUR PEOPLE

All projects are managed by technicians that are trained and professionally certified by the IICRC. Special industry certifications for structural drying and commercial drying allow our technicians to confidently handle larger projects. We support continuous and ongoing training to assure that our staff is equipped with the knowledge to restore your property. We value service, honesty, and mutual respect and strive to better the lives of the people we serve.  We are so proud of our service team; they are our everyday heroes, working tirelessly to return piece of mind to our customers.

WHY CHOOSE SERVPRO

With a nationwide system of qualified franchises and SERVPRO’s Large Loss Division, no damage is too large or too small for SERVPRO of Portage County. SERVPRO is the cleaning and restoration brand you know and trust. 

Bruce & Terri Johnson
Bruce & Terri Johnson
Owners of SERVPRO of Portage County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.