Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Hancock County
Our Google Reviews
(419) 299-3774
4.5
(48 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
48 Reviews
4.5
Leave Us A Review
Allyson Gerdeman
about 2 months ago

We had a decent amount of damage done to our attic by raccoons. Shane, Antonio, Daniel and more were busy for two plus weeks doing insulation and waste removal, drywall repair, painting and cleaning in order to fully restore the house/attic. They were very thorough, even identifying damage we originally missed, respectful, communicative and helpful. There were some challenges encountered along the way and they made sure to fulfill the requirements and leave the house in better shape than it was. Highly recommend.

Hannah M
8 months ago

Servpro did an amazing job!! Thy showed up after hours very quickly for a burst water pipe in our home. They were professional, prompt and accurate. They got the home dried out, cleaned up and ready to go very efficiently. They removed all damaged furniture and took photos for Insurence. It is very well documented which helps us a lot. They even cleaned the carpets on the stairs that got dirty also. Don’t hesitate to call them for your needs!!! We will use them again when needed!!

Robin Kretzinger
about 1 year ago

Robby, Ricky, Antonio, and Kiaien were consummate professionals. They assessed the damages and got right to work to mitigate the damage. They did not merely look for damage at the surface level but continued to verify all the damage was identified. I highly recommend this crew.

John Fisher
about 1 year ago

Robbie and Ricky were excellent workers. They were prompt, courteous, and hard-working. Also very thorough.

Kathy Gray
over 1 year ago

Awesome guys. Robbie and Kia were friendly, courteous and extremely helpful. They explained what they were going to do and even measured my vents so I can replace them. I'll recommed them to everyone.

Laura Casper
over 1 year ago

Last year on July 2nd I had a pipe burst and came home to water on the floors and water coming out of the floor vents. I immediately called insurance and they recommended I call ServPro. It was 9pm when I called and spoke to JD. He was more than happy to help and get a crew out that same night. At 10pm Antonio (Tone), Gage, and Rickey came out, they were on call that night. They were so polite and explained things to my emotional self and my father. They spent easily 4 hours there that night cleaning up the water and sucking it out of every vent for easily 2 hours alone. They didn't stop until every thing was dry, even as we approached the early hours of July 3rd, knowing they had work at 8am also. I could not have asked for a better group of guys! Day 2-5 were spent drying everything out and ripping things up. This was July 3rd-6th (a holiday). Shane, Mateo, and Robbie were who I mostly saw these days checking the dryness and ripping up the floors that needed all replaced. They did a wonderful job making sure everything was completely dry. This was the end of the clean up crew. A couple weeks later (due to insurance not ServPro) it was time to reconstruct. The construction crew was in charge of this. Come to find out it was Antonio (Tone) and Gage (both who were there the first night to clean up the water). They spent 2-3 days at my house re-installing all new floors, siding, drywall patch where the pipe was. It was just the two of them and they did fantastic! Not only did they do a great job but they also put up with my dad who was there asking a million questions haha! They were so polite, professional, friendly, and explained everything to us. There was even a slight mishap in the floors being ripped up (found out that the person that made the mistake was not there anymore, none of the guys I listed in this review they were all great) and they offered to fix that as well. Overall for such a stressful situation and the holiday ServPro did amazing from beginning to end. And every person I talked to or worked with was professional, polite, and friendly! The work done was great and passed my dads test and met both of our standards. I would recommend them to anyone who asked! While the whole staff was great Antonio (Tone), Gage, and Shane were the three my dad and I both had there the most and those three are wonderful workers and people and ServPro is lucky to have them as a part of their team!

Jodi Wheeler
over 1 year ago

Antonio and Ricky were awesome fixing the water damage that was in the laundry room. They were timely and friendly. They explained everything as they went and the finished product looks better than ever.

Toby Inboden
over 1 year ago

Robby and Kaian were the two ServPro professionals who took care of our emergency extracting water from my basement following a faulty water heater fitting that gave away. These two gentlemen were very accommodating and eager to accomplish all our goals. It was always obvious to me they had the satisfaction of the customer as their top priority. I would highly recommend them for any or all emergencies that may occur to anyone

Amanda Cortez
over 1 year ago

These guys came out as soon as they could and immediately started on our water restoration issues. Kaia, Robby, Antonio and Ricky were amazing and very helpful. They made the whole process smooth and as easy on us homeowners as they could

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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