Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Hancock County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hancock County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
The gentlemen who worked with me during this stressful time were outstanding in every way. Eli was exceptionally efficient and profession. He was also understanding of the situation and compassionate to the loss memorabilia, etc. Casey was also very helpful and supportive of what had to be done. I would recommend.
I wanted to express my sincerest thanks to Chase and crew for their level of professionalism, clean work and willingness to address my questions. Also, they were super excellent in being accommodating to both of my kiddos who have specials needs to do what they could to lessen the impact to their routine/environment. Please pass this note onto their management such that they can be recognized for outstanding customer service.
Great service! Exceeded expectations.
After reading online reviews we were extremely concerned as far as SERVPRO handling our restoration. Our
anxiety was immediately alleviated. The crew was fantastic. Extremely polite, friendly, and knowledgeable. Chase
was awesome! Hope we never have to go through this again, but if we do we would not hesitate to use SERVPRO.
We used SERVPRO® of Hancock County for mold remediation services. We could not have been more impressed and satisfied with the knowledge of the staff, willingness to accommodate, and the finished product. They were understanding to our situation and their industry knowledge helped ease our concerns. There was absolutely no high pressure sales pitches. Their ability to provide concise answers and solutions ultimately sold us on the company and we are glad we chose them.
Everyone was very excellent in helping me. Thank you. Chase did an excellent job!
I would like to comment on the crew that worked at my house,
Chase Perkins and associate. They did a great job. I had a lot of mold and I was glad to get that problem taken care of by your crew. Thank you.
From the office personnel to the field workers this team of people are very professional! I would highly recommend this company to anyone and everyone!!! They did a great job with our mold removal and clean up!! 5 stars for this team!! Thank you for this pleasant experience!!!
I think they did amazing. Chase’s team did amazing. I would recommend them to everyone. They were fun and entertaining all while being very professional.
About Us
SERVPRO® of Hancock County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."®
SERVPRO® of Hancock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO® of Hancock County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of Hancock County.
If you would like to schedule service for your home or business, please call today. You can also reach out to us by email at:
Rick Franks, Owner: RFranks@SERVPROhancockcounty.com
Josh Franks, General Manager: JFranks@SERVPROhancockcounty.com
The Owner, Rick Franks has been in the restoration industry with SERVPRO® of Hancock County since 2002. He shares his vast restoration knowledge with our team and clients. He takes great pride in being a leader in the restoration industry!
