
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Hancock County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hancock County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Chase and his crew were polite, fast and worked very hard! 5 stars!
I think they did a very good and timely job. Angie is great and very knowledgeable. I am glad SERVPRO was available to come on short notice and re mediate my water problem quickly.
This team cleaned up my water damage really quickly, and they were very professional. I will recommend them to my friends and family.
Scott and his crew did an excellent job, and it was completed in a timely manner.
Great service! Exceeded expectations.
The gentlemen who worked with me during this stressful time were outstanding in every way. Eli was exceptionally efficient and profession. He was also understanding of the situation and compassionate to the loss memorabilia, etc. Casey was also very helpful and supportive of what had to be done. I would recommend.
I wanted to express my sincerest thanks to Chase and crew for their level of professionalism, clean work and willingness to address my questions. Also, they were super excellent in being accommodating to both of my kiddos who have specials needs to do what they could to lessen the impact to their routine/environment. Please pass this note onto their management such that they can be recognized for outstanding customer service.
I would highly recommend SERVPRO to anyone that needs mold remediation. I found out I had a water leak and mold in my crawlspace late Friday afternoon. SERVPROwas called, within 30 mins Chase was calling me and told me he was getting a team together. Chase even called a plumber for me. The crew were amazing people that had exceptional knowledge of mold remediation. Angie was great at explaining everything she was doing. There were a few stressful moments with the insurance company, Chase and Angie were very consoling. They treated me like family! Thank you SERVPRO!!
Angie and Braye were very professional and competent. Very good at what they do.
Chase and his crew were polite, fast and worked very hard! 5 stars!
I think they did a very good and timely job. Angie is great and very knowledgeable. I am glad SERVPRO was available to come on short notice and re mediate my water problem quickly.
This team cleaned up my water damage really quickly, and they were very professional. I will recommend them to my friends and family.
Scott and his crew did an excellent job, and it was completed in a timely manner.
Great service! Exceeded expectations.
The gentlemen who worked with me during this stressful time were outstanding in every way. Eli was exceptionally efficient and profession. He was also understanding of the situation and compassionate to the loss memorabilia, etc. Casey was also very helpful and supportive of what had to be done. I would recommend.
I wanted to express my sincerest thanks to Chase and crew for their level of professionalism, clean work and willingness to address my questions. Also, they were super excellent in being accommodating to both of my kiddos who have specials needs to do what they could to lessen the impact to their routine/environment. Please pass this note onto their management such that they can be recognized for outstanding customer service.
I would highly recommend SERVPRO to anyone that needs mold remediation. I found out I had a water leak and mold in my crawlspace late Friday afternoon. SERVPROwas called, within 30 mins Chase was calling me and told me he was getting a team together. Chase even called a plumber for me. The crew were amazing people that had exceptional knowledge of mold remediation. Angie was great at explaining everything she was doing. There were a few stressful moments with the insurance company, Chase and Angie were very consoling. They treated me like family! Thank you SERVPRO!!
Angie and Braye were very professional and competent. Very good at what they do.
About Us
SERVPRO® of Hancock County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."®
SERVPRO® of Hancock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO® of Hancock County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of Hancock County.
If you would like to schedule service for your home or business, please call today. You can also reach out to us by email at:
Rick Franks, Owner: RFranks@SERVPROhancockcounty.com
Josh Franks, General Manager: JFranks@SERVPROhancockcounty.com
The Owner, Rick Franks has been in the restoration industry with SERVPRO® of Hancock County since 2002. He shares his vast restoration knowledge with our team and clients. He takes great pride in being a leader in the restoration industry!
