SERVPRO of Gateway and Western Lake County

I recently used ServPro of Gateway and Western Lake County or a major flood within a historic commercial facility. From the first phone call to establish service throughout the entire service period, the team at ServPro were highly professional and outstanding! The project manager Mike and his crew were phenomenal in the care, attention, and explanation of the services we would receive. They provided great communication daily receiving updates from them as needed. I highly recommend ServePro for disaster recovery as they exceeded all expectations during a very difficult time. As stated on their letter head "like it never happened" and in fact, the final results truly appeared like it never happened. Thank you ServPro Team (Lori, Mike, Alex + Crew)

Techs were extremely helpful and professional when coming into our home to evaluate water getting into the basement.

Servpro was great! Despite multiple teams working on my project, communication to me stayed consistent and anytime I had a question they got back to me in a timely manner.

I want to recognize the excellent job Servpro did all around during my mitigation process. I had a terrible accident happen with water damage in my home leaving me anxious and scared of the unknown and Scott and his team were knowledgeable, flexible and able to put some of my anxiety at ease in that very beginning. Thanks again for the pleasant experience!

Although our basement flood could’ve been a lot worse – we had a lot of anxiety and fear about the damage that was done. The Servpro team was so professional and thorough. They made me feel at ease that they were really checking every spot and making sure that we didn’t have mold growth - and wouldn’t in the future. I feel very comfortable about the work that was done to dry out the space quickly. The team was always on time and communicating with me despite my crazy schedule sometimes working from home. Thanks!

Had water damage at two separate locations and ServPro handled the load perfectly!

Great customer service!

Great experience!! Used Servpro for water extraction services. Super quick getting us on the schedule, great work quality, and customer service.