Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Cuyahoga South
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(440) 237-0077
4.7
(43 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
43 Reviews
4.7
Leave Us A Review
Kelsey Aerni
28 days ago

We had such a great experience with Amanda, Aaron, and Ross at SERVPRO during a really stressful water loss incident that extended through all 3 levels of our home. They were incredibly thorough, professional, fast acting, and just knew exactly what needed to be done. They made the whole process much easier, especially when it came to working with insurance, and helped me feel calm and confident that we were doing the right thing for our home. I was also so impressed with how clean and careful they were throughout the entire process. Their containment was incredibly tight and everything was kept so organized - I honestly expected to be dealing with a much bigger mess! Amanda, Aaron, and Ross were all wonderful to work with, responsive, knowledgeable, and genuinely cared about doing things the right way. I would absolutely recommend them!

Lena Knight
about 2 months ago

I had ServPro come back and clean my high traffic carpets in two of my commercial buildings. They did an exceptional job. I had them cleaned, or not cleaned, in April. When I had the flood in my building, I asked them if they could try cleaning the carpets that were so grimy, and that the other Carpet Cleaning company could not Get clean. They did an amazing job They arrived when they said they would They did not get in the way of businesses that were open They did the job and got out Anyelic and Anthony were the techs that did the hard work. They were professional, efficient and friendly. Jasen, who coordinated the jobs was great. He kept in touch with me on timing and progress. I highly recommend ServPro!

Caroline Mahnke
3 months ago

I experienced a water backup in my home which was a very distressing event for me. The ServPro cleanup team from Medina, Jorbit and Lizmar, and project manager, Ross, far exceeded my expectations in every way. They clearly communicated what was being done and answered all my questions. They came to my house at the scheduled time each day and worked nonstop all day each consecutive day except for a lunch break until the work was done. The work was done neatly and with care, skill, and precision. But equally important was their respectful and caring interactions with me. These are good, hardworking, salt of the earth people who I was grateful to have work in my home at such a difficult time.

Cody Reinhart
5 months ago

Purchasing a house and there was a mold spot in the garage that the bank wanted inspected and taken care of before financing my loan. Trey was able to come out next day and inspect for free then when I needed the work done he finished ahead of schedule and was very professional and accommodating at every step. Couldn't recommend more

Jennifer S
6 months ago

Cannot give high enough accolades to the Servepro team (Amanda and Anthony) that worked at my home the past 3 days. They were AMAZING. Professional, courteous, meticulously clean, and very skilled at what they do. A+++ service! Thank you Servepro!

Kelly Sabo
8 months ago

We unfortunately experienced extensive water damage on all 3 floors of our home from a recent 2nd floor bathroom remodel. The day of the issue we worked with our insurance company to dispatch ServPro who exceeded our expectations from the minute they arrived all the way through the mitigation process which took almost 2 weeks. From Melissa and Chris Bougher who was our first point of contact to all of the crew involved in the mitigation process we can’t say THANK YOU enough. The team was fast acting, worked hard, was professional, and very respectful. Communication through the entire process was outstanding. We received messages from Jasen Engle every day to let us know when the crew would be arriving. Team Fosdick, Ross Branham, Derek, Adrick, Mason, Yorbeth, Lismar, Charlie, Tyler, Jacob, and Chris were so great to work with! Ross was our project manager and worked with our insurance adjuster directly, was at our home every day the crew was there to provide direction and ensure the crew knew what to do. ServPro even came on Saturdays to check on equipment and the drying process. We hope you don’t but if you ever find yourself in a similar situation, call ServPro!

Tom Gaal
9 months ago

Servpro recently completed repairs to our condo after some water damage. The final work came out fabulous. We couldn’t have asked for any better results. The crews that did the work were very knowledgeable and professional. We were constantly kept informed as to what was happening. The communication that we received from Todd, Jack and Dan was more than we could have ever hoped for. The crew also made sure that anything that came up during the repairs was addressed and immediately taken care of. They all went above and beyond. If you need a company that not only does top notch work, but backs it up with great communication and results, look no farther than ServPro

JBM
9 months ago

I needed a moisture reading on my floors before installing a new floor after a flood. I called in the morning and they came two hours later. Very responsive!

Kayla M
10 months ago

After having unfortunate water damage due to our upstairs toilet flooding, we couldn’t be more thankful and happy with the experience we had with Amanda at ServPro. She was professional, punctual, and extremely knowledgeable throughout the entire process. She took the time to explain everything clearly, answered all of our questions, and made a stressful situation much easier to handle. My husband and I were beyond impressed at the work that was done and the care they showed for our home. A bonus was how much her and her team loved our dogs and showed them special attention. I highly recommend ServPro and Team Fosdick to anyone in need of reliable, high-quality service!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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