Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cincinnati East, Clermont County

Our Google Reviews
(513) 575-4113
5.0
(2 reviews)

Service Areas

Anderson, OH | Milford, OH | Withamsville, OH | Batavia, OH | Amelia, OH | Bethel, OH | Williamsburg, OH | Moscow, OH | Cincinnati, OH

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cincinnati East, Clermont County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO of Cincinnati East was fantastic! They always let me know when they were on their way and kept us updated with the process.

Kayla T.
Amelia

I was satisfied with everything and I would use them again. They were prompt and courteous and they did a great job!

Ben W.
Batavia

Overall I was satisfied with everything. The service was good, the staff was friendly and professional. Job well done!

Richard G.
Amelia

I was happy that the water technicians kept me up to date by explaining the process to me throughout the job. I was satisfied with the final outcome and I would recommend their services.

James D.
Cincinnati

I was very confident that the work crews knew what they were doing. They were very professional and I would call again if I ever have water damage at my home.

Stephanie W.
Batavia

Overall I am happy with everything...Polite staff, kept me informed, prompt and did a great job. Highly recommend!

Wade G.
Batavia

I was very satisfied with the service provided by SERVPRO of Cincinnati East. All staff was very courteous and professional.

Laurie M.
Cincinnati

There is nothing that I would recommend for SERVPRO of Cincinnati East to improve its performance in the future. This is the second time we needed to use the service and it's been as painless as possible, given the circumstances.

Wendy O.
Mount Washington

I was happy with the SERVPRO staff. They were polite and helpful throughout the duration of the job. I would recommend them to others needing this service.

Mike P.
Anderson

SERVPRO of Cincinnati East was fantastic! They always let me know when they were on their way and kept us updated with the process.

Kayla T.
Amelia

I was satisfied with everything and I would use them again. They were prompt and courteous and they did a great job!

Ben W.
Batavia

Overall I was satisfied with everything. The service was good, the staff was friendly and professional. Job well done!

Richard G.
Amelia

I was happy that the water technicians kept me up to date by explaining the process to me throughout the job. I was satisfied with the final outcome and I would recommend their services.

James D.
Cincinnati

I was very confident that the work crews knew what they were doing. They were very professional and I would call again if I ever have water damage at my home.

Stephanie W.
Batavia

Overall I am happy with everything...Polite staff, kept me informed, prompt and did a great job. Highly recommend!

Wade G.
Batavia

I was very satisfied with the service provided by SERVPRO of Cincinnati East. All staff was very courteous and professional.

Laurie M.
Cincinnati

There is nothing that I would recommend for SERVPRO of Cincinnati East to improve its performance in the future. This is the second time we needed to use the service and it's been as painless as possible, given the circumstances.

Wendy O.
Mount Washington

I was happy with the SERVPRO staff. They were polite and helpful throughout the duration of the job. I would recommend them to others needing this service.

Mike P.
Anderson

About Us

Husband-and-wife duo, Julie and Tony Roberts, and their business partner Mike Parsons, acquired SERVPRO® of Cincinnati East, North Clermont County in 2023, but their franchise ownership journey began nearly two decades ago when they started SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties in Kentucky. The trio were friends long before they were franchisees.

Tony and Mike grew up with each other and attended college together at University of Kentucky. The three of them grew such a passion for the SERVPRO industry that they decided to share it with each other. They now operate nearly a dozen franchises across Indiana, Kentucky, and Ohio.

Julie and Tony Roberts, and Mike Parsons, were once named the 2017 Kentucky SERVPRO Franchise of the Year! With over 25 SERVPRO’s throughout Kentucky, this was an extreme honor.

The owners' acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"

Our owners were congratulated by other SERVPRO franchises at the awards meeting and were grateful to have won such a prestigious honor from the best in the business!

SERVPRO of Cincinnati East understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption and quickly make it "Like it never even happened."

SERVPRO of Cincinnati East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage, and can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Cincinnati East.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Anthony Paul & Julie W. Roberts, Michael S. Parsons Jr
Anthony Paul & Julie W. Roberts, Michael S. Parsons Jr
Owners of SERVPRO of Cincinnati East, Clermont County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.