A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Upper West Side

Our Google Reviews
(917) 498-1362
4.2
(10 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

We tried your competitors but were appalled at how often they skipped an appointment or left junk for us to cleanup. Fast, consistent, and professional work are reasons why SERVPRO is the restoration company for us.

Meghan G.
Upper West Side

I checked a lot of reviews and asked neighbors. Reports of speed and high-quality services are why SERVPRO made the cut. My contractor praised the work you did cleaning up water and mold damage before my latest remodel. Adding my positive review to many others.

Joni F.
Upper West Side

I asked a lot of questions and feel I know why SERVPRO is the best. My neighbors are still waiting, but all of my damage is fixed after the water main burst.

Constance N.
Upper West Side

So many issues popped up after the fire, and I didn't want to find a dozen contractors to fix them all. A look at your website showed me why SERVPRO was a good fit.

Harriet B.
Upper West Side

I was scared of scams after my high-rise had severe storm damage. Your decades in the business and recommendations from my family and friends are why SERVPRO was my first choice. Never looking back.

Lauren Z.
Upper West Side

I am an engineer and did my due diligence. Training and the right equipment are why SERVPRO is your answer to damage from water, smoke, and other disasters.

Harry K.
Upper West Side

I had a fire in my apartment that started in my kitchen. After the fire department left Ben from SERVPRO of the Upper West Side was extremely helpful! We got an estimate and they quickly got to work. Two days later the smell of the smoke was completely gone. The soot was gone from all the surfaces and cabinets in my kitchen. It was clean and done with such professionalism. The price was fair and I was more satisfied. I recommend SERVPRO of the upper west side to all families that have lost their homes from floods, fires, and etc.

Cassie V
New York

I wasn't sure who could dry my flooded basement but am glad I found SERVPRO of the Upper West Side. Ben gave me an estimate that same day and more helpful than I ever expected.  My basement was completely dry and back to normal within the week. I'm very thankful I found them because their service was great.

Harsh S.
New York

SERVPRO of Upper West Side was great! Water flooded my living room after a sudden downpour and I couldn't keep it from flooding in. From the office person answering my phone call, to the workers who immediately came out, everyone was helpful and told me exactly what to expect. I highly recommend them to anyone who asks! 

Timothy G
New York

About Us

A Local Team That Treats Restoration Personally

Property damage in the Upper West Side often comes with extra moving parts. A leak in an apartment may involve a neighbor downstairs. A commercial cleanup may need approval from a management office. A mold concern near Central Park may require careful access, quiet coordination, and a team that understands shared buildings are their own kind of puzzle.

SERVPRO helps homeowners, tenants, co-op boards, property managers, and business owners with water damage restoration, fire cleanup, mold remediation, commercial restoration, specialty cleaning, contents support, and more.

Built on Pride in the Work

This team describes itself as a family, and that shows in the way they approach each job. The goal is simple: do the work with care, communicate clearly, and help clients feel supported during a stressful situation.

The owner and production manager, Jonathan, is IICRC certified, and office manager Jazmin is EPA certified. The team is certified for water losses and fire claims, experienced with mold remediation, and familiar with commercial losses involving clients and management offices. SERVPRO also provides dry cleaning services for damaged contents after fire-related damage.

Serving Upper West Side Homes and Businesses

From buildings near the Joan of Arc monument to busy residential and commercial spaces throughout the neighborhood, SERVPRO brings practical restoration support with a personal touch.

Contact SERVPRO® to learn how our team can help restore comfort, function, and confidence to your property.

SERVPRO Flag
Benjamin O. Vargas

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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