Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Long Island City
Our Google Reviews
(718) 440-6994
4.7
(70 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Long Island City we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Terrific experience with Servpro. Rapid response to my initial late afternoon call. Jose was out the day after my call to estimate scope of work and discuss with the insurance adjuster. Pablo was out immediately to set-up effective water mitigation and educated me on the whole process and answered all of the questions. The experience was made as painless as possible.

B C

I was concerned about crucial documents after a small flood occurred in our office. The crew moved quickly, carefully drained the water, and ensured that nothing suffered harm. It was comforting to see how carefully they handled delicate materials.

Jason Nicholas

James Martinez provided outstanding customer service. He was knowledgeable, courteous, and very thorough in explaining our options. We never felt rushed and truly appreciated his honesty and professionalism. It’s refreshing to work with someone who genuinely enjoys helping others during their difficult times. Thank you, James Martinez of ServPro of LI for such a positive experience!

Jennifer Torres

The garage flooded as a result of a storm. They came quickly, drained the water, and assisted in stopping additional harm. Excellent professionalism and reassurance.

James Turley

A biohazard cleanup was required in a rental unit due to an unforeseen circumstance. To be honest, I had no idea what to expect, but they handled it with patience and without passing judgment. I am incredibly grateful to them.

James Boll

They handled the water damage in my apartment promptly after a pipe burst. The team was meticulous and professional, ensuring that everything was adequately dried to prevent mold growth. They helped manage a difficult situation.

Theresa Lowrance

While on vacation, a pipe burst in our condo, causing the living room to flood when we returned home. Within ninety minutes of our call, the team from this restoration company arrived at our residence. The team provided massive fans and dehumidifiers, which dried everything out in four days. I believed our hardwood floors were destroyed, but they saved them.

Tim Ramsey

SERVPRO well exceeded my expectations. They were incredibly efficient and courteous. Their crew handled everything with care, and I'm quite pleased with the outcome.

Nicole Millikin

The team was extremely pleasant and worked fast to clean up after the water damage in my home. They made things simple and stress-free!!

Roger Carroll

About Us

SERVPRO of Long Island City is New York City’s #1 disaster restoration company. Our highly trained techs include experienced disaster restoration specialists, HVAC & plumbing specialist, skilled craftsmen & more. We boast over 15 years of experience providing disaster restoration services for residential and commercial properties across the country and offer complete construction services offering an ‘all-inclusive’ approach to restoration. We provide professional recovery & clean up services in a variety of scenarios including; fire damage; burst pipes/internal flooding; natural disasters, man-made disasters, aging/rot/structurally unsound structures and more!

Our natural disaster experience includes 2010 Rhode Island & Massachusetts Floods; Hurricane Sandy Recovery (2012), Hurricane Harvey Recovery (2017), Hurricane Irma Recovery (2017), 2013 Colorado Floods, Hurricane Mathew (2016), Hurricane Irene (2011), and many others.

We are proud to serve New York City and the surrounding area, if you are ever in need of disaster relief services in NYC do not hesitate to call our office, 24/7, 365 days a year.

Dion M. Luzzi
Dion M. Luzzi
Owner of SERVPRO of Long Island City

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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