Meet Our Team
All it takes is one call to SERVPRO of Long Island City. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Soledad Torrado, team member at SERVPRO of Long Island City]()
Soledad Torrado
What our
customers are saying
Terrific experience with Servpro. Rapid response to my initial late afternoon call. Jose was out the day after my call to estimate scope of work and discuss with the insurance adjuster. Pablo was out immediately to set-up effective water mitigation and educated me on the whole process and answered all of the questions. The experience was made as painless as possible.
I was concerned about crucial documents after a small flood occurred in our office. The crew moved quickly, carefully drained the water, and ensured that nothing suffered harm. It was comforting to see how carefully they handled delicate materials.
James Martinez provided outstanding customer service. He was knowledgeable, courteous, and very thorough in explaining our options. We never felt rushed and truly appreciated his honesty and professionalism. It’s refreshing to work with someone who genuinely enjoys helping others during their difficult times. Thank you, James Martinez of ServPro of LI for such a positive experience!
The garage flooded as a result of a storm. They came quickly, drained the water, and assisted in stopping additional harm. Excellent professionalism and reassurance.
A biohazard cleanup was required in a rental unit due to an unforeseen circumstance. To be honest, I had no idea what to expect, but they handled it with patience and without passing judgment. I am incredibly grateful to them.
They handled the water damage in my apartment promptly after a pipe burst. The team was meticulous and professional, ensuring that everything was adequately dried to prevent mold growth. They helped manage a difficult situation.
While on vacation, a pipe burst in our condo, causing the living room to flood when we returned home. Within ninety minutes of our call, the team from this restoration company arrived at our residence. The team provided massive fans and dehumidifiers, which dried everything out in four days. I believed our hardwood floors were destroyed, but they saved them.
SERVPRO well exceeded my expectations. They were incredibly efficient and courteous. Their crew handled everything with care, and I'm quite pleased with the outcome.
The team was extremely pleasant and worked fast to clean up after the water damage in my home. They made things simple and stress-free!!