Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Greater Smithtown

Our Google Reviews
(631) 265-9200
4.9
(83 reviews)

Service Areas

Smithtown, NY | Commack, NY | Hauppauge, NY | Kings Park, NY | St. James, NY | Nesconset, NY | Fort Salonga, NY | Nissequogue, NY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Greater Smithtown we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Polite young men and efficient. 

Carol Walsh
Saint James

Very Prompt and professional, I would definitely recommend them. 

Gail Saul
East Northport

Thank you!

Rosalie Scotto
West Islip

Anthony Solano has been excellent, helpful and caring!! 

John Blaikie
Centereach

You guys are amazing!  Thank you

E. Kyranakis
Smithtown

Great Service!!!  Everyone was so professional. 

Claudette Nealy
Brentwood

Guys were great Thank you.

Kelly Javidi
Nesconset

Great Service!

Lou Ottimo
Syosset

Good to go as they already are! 

Nancy Russo
Selden

Polite young men and efficient. 

Carol Walsh
Saint James

Very Prompt and professional, I would definitely recommend them. 

Gail Saul
East Northport

Thank you!

Rosalie Scotto
West Islip

Anthony Solano has been excellent, helpful and caring!! 

John Blaikie
Centereach

You guys are amazing!  Thank you

E. Kyranakis
Smithtown

Great Service!!!  Everyone was so professional. 

Claudette Nealy
Brentwood

Guys were great Thank you.

Kelly Javidi
Nesconset

Great Service!

Lou Ottimo
Syosset

Good to go as they already are! 

Nancy Russo
Selden

About Us

SERVPRO of Greater Smithtown’s longstanding and continued success is largely attributed to direct owner involvement and commitment to maintaining and growing the company’s reputation in the local area. Owner Michael Falino's commitment to excellence and service in the community overtly shows the franchise's seriousness regarding its obligation to its clients. Crews are professional and knowledgeable in their respective jobs, and under Michael's guidance, take care of clients with understanding during the most trying of times.

Our IICRC production managers and crew chiefs have combined over 20 years of experience. We pride ourselves on good customer service and best practices in damage restoration. Michael brings extensive experience developing efficient systems; he had great success in the mortgage industry, and approaches restoration services with the same efficiency.

The Team and Tools to Help

At SERVPRO of Greater Smithtown, we appreciate the urgency of fire, water, mold, and storm damage. Our team is ready to accomplish the toughest tasks, from deploying ozone machines and thermal foggers to eliminate fire damage, to deploying improved air scrubbers and HEPA vacuums for mold remediation. We also focus on restoration for commercial damages, investing all the required resources and workforce to get results as quickly as possible. Our roster of restoration professionals is universally prepared for disasters of any size.

Being Present for Our Neighbors

We give back to the community by supporting various charities, such as the American Red Cross and the American Cancer Society, and by involvement in the Smithtown Chamber of Commerce. We want to give back to the communities that supported us and align our values with those of our neighbors. This sense of community adds to Smithtown's unique character and beauty, along with one-of-a-kind landmarks like the famous Smithtown Bull statue or the Town Hall and Library.

What makes SERVPRO of Greater Smithtown different is the friendly, knowledgeable crew that takes steps to keep clients informed throughout every phase of recovery. We understand that communication during restorations is vital. Additional cross-training and continued education initiatives for our field operatives include keeping our staff up to speed with the latest technological advancements and methods, enabling higher success rates in restoration projects.

Michael J. Falino, Robert Gentili
Michael J. Falino, Robert Gentili
Owners of SERVPRO of Greater Smithtown

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.