About Us
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SERVPRO of Greater Smithtown
About Us
SERVPRO of Greater Smithtown’s longstanding and continued success is largely attributed to direct owner involvement and commitment to maintaining and growing the company’s reputation in the local area. Owner Michael Falino's commitment to excellence and service in the community overtly shows the franchise's seriousness regarding its obligation to its clients. Crews are professional and knowledgeable in their respective jobs, and under Michael's guidance, take care of clients with understanding during the most trying of times.
Our IICRC production managers and crew chiefs have combined over 20 years of experience. We pride ourselves on good customer service and best practices in damage restoration. Michael brings extensive experience developing efficient systems; he had great success in the mortgage industry, and approaches restoration services with the same efficiency.
The Team and Tools to Help
At SERVPRO of Greater Smithtown, we appreciate the urgency of fire, water, mold, and storm damage. Our team is ready to accomplish the toughest tasks, from deploying ozone machines and thermal foggers to eliminate fire damage, to deploying improved air scrubbers and HEPA vacuums for mold remediation. We also focus on restoration for commercial damages, investing all the required resources and workforce to get results as quickly as possible. Our roster of restoration professionals is universally prepared for disasters of any size.
Being Present for Our Neighbors
We give back to the community by supporting various charities, such as the American Red Cross and the American Cancer Society, and by involvement in the Smithtown Chamber of Commerce. We want to give back to the communities that supported us and align our values with those of our neighbors. This sense of community adds to Smithtown's unique character and beauty, along with one-of-a-kind landmarks like the famous Smithtown Bull statue or the Town Hall and Library.
What makes SERVPRO of Greater Smithtown different is the friendly, knowledgeable crew that takes steps to keep clients informed throughout every phase of recovery. We understand that communication during restorations is vital. Additional cross-training and continued education initiatives for our field operatives include keeping our staff up to speed with the latest technological advancements and methods, enabling higher success rates in restoration projects.
Service Area
Certifications
- MSI - Marble and Stone Inspector
- UFT - Upholstery & Fabric Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- RCT - Rug Cleaning Technician
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
What our
customers are saying
Karen was so kind and reassuring during this process and had help onsite very promptly.
Exceptional service in all aspects of job, that was difficult for us to get through. You guys got us through this!!
The men were always prompt and professional. They were all wonderful. We appreciated all Frank & his staff did in our disaster situation.
SERVPRO was excellent throughout the whole process.
The guys were very courteous and helpful.
Anthony and Joe were outstanding throughout the process and very professional and respectful. They are an asset to your franchise. Great work all around.
SERVPRO OF GREATER SMITHTOWN WERE TERRIFIC! Karen and Lisa in the office were great. They were very knowledgeable and compassionate. The crew that took care of the cleanup in my home were so professional, capable and reliable. They made a very difficult time managable. I would would highly recommend their service.
This was the first time we ever needed service like this - the experience was overwhelming, but the office staff and the team that came to the house really put my husband and I at ease. Thank you for your compassion and professionalism! It was gratefully appreciated.
The team that came to our house, were extremely friendly and professional. They treated our property with respect, were timely and always let us know the status and progress.
Karen was so kind and reassuring during this process and had help onsite very promptly.
Exceptional service in all aspects of job, that was difficult for us to get through. You guys got us through this!!
The men were always prompt and professional. They were all wonderful. We appreciated all Frank & his staff did in our disaster situation.
SERVPRO was excellent throughout the whole process.
The guys were very courteous and helpful.
Anthony and Joe were outstanding throughout the process and very professional and respectful. They are an asset to your franchise. Great work all around.
SERVPRO OF GREATER SMITHTOWN WERE TERRIFIC! Karen and Lisa in the office were great. They were very knowledgeable and compassionate. The crew that took care of the cleanup in my home were so professional, capable and reliable. They made a very difficult time managable. I would would highly recommend their service.
This was the first time we ever needed service like this - the experience was overwhelming, but the office staff and the team that came to the house really put my husband and I at ease. Thank you for your compassion and professionalism! It was gratefully appreciated.
The team that came to our house, were extremely friendly and professional. They treated our property with respect, were timely and always let us know the status and progress.