Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Reno East is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
ServPro did the mitigation work for water damage on our hardwood floor. Layton's team of Alex, Jerry and Kenny did an excellent job. They were very professional, thorough, courteous and kept in touch frequently. Our first contact with ServPro, Operations Manager Eric Kirby, was also excellent. His explanation of the process was easy to understand and he made us feel like we were in good hands. Hopefully, we will never again need such a service, but if we did, we would call on them again.
Exceptional service from start to finish. I want to specifically mention Trey, Alex, Paul and Kirby for all they did for me. This process could not have been easier and their customer service was outstanding.
Trey and his team were amazing. It was a relief to have someone working on my home that was understanding, responsive and solution oriented. Kirby and Peter were of great help also supporting and facilitating solutions. I really appreciate everything they did for us. This is a great team and I highly recommend them.
Exceptional Service That Restored More Than Just Our Home – Servpro Exceeded Every Expectation! Servpro handled the fire restoration of our home. What started as a devastating and overwhelming experience turned into one of the most positive service interactions I’ve ever had, thanks to their truly outstanding team, and specifically Ryan and Austin’s leadership throughout the whole process. From the very first call, their customer service was top-notch. The GM personally responded immediately with compassion and clarity, walking us through every step of the process so we never felt lost or alone. The staff were incredibly knowledgeable, patiently answering what felt like a hundred detailed questions about the restoration timeline, air quality, material safety, and long-term prevention. No question was too small or too technical—they explained everything thoroughly and honestly, which gave us tremendous peace of mind during an incredibly stressful time. What truly set Servpro apart was their genuine empathy and emotional support. They understood this wasn’t just about fixing physical damage; it was about helping us reclaim our sense of home and security. The team consistently showed kindness, checked in on how we were doing, and offered reassurance that made a taxing, emotional ordeal far more bearable. Their professionalism was impeccable—every interaction was respectful, organized, and efficient, yet never cold or impersonal. Ryan especially, went over and beyond with everything, he was a true joy to work with. I was pregnant at the time, and the team went far above and beyond the scope of their job to support us. When it came time to return to our home, they didn’t just complete the restoration and leave. They actually helped us unpack boxes and get settled back in, making sure everything was safe and comfortable for our family. They truly cared and were willing to do whatever they could to make the transition smoother. Servpro didn’t just restore our house—they helped restore our lives. If you’re facing fire, water, or any disaster damage, don’t hesitate for a second. Call Servpro. You’ll get expert craftsmanship, unmatched professionalism, and a team that treats you like family. We are forever grateful! Thank you, Servpro—you are the gold standard! 🙏
Kirby and Trey were extremely helpful, professional, and easy to work with. They communicated clearly, and handled everything with care and attention to detail. Their work was efficient, thorough, and high quality. I really appreciated their friendly attitude and the respect they showed for my home. Highly recommend!
Ryan B. Was great. Very knowledgeable and helpful. Very personable and eased us through a stressful situation.
We had some flooding & water damage to our home & I couldn’t be happier with the work that Ryan & Paul did. They came out super quick & explained everything in depth. They were also extremely clean! 10/10 would recommend them every single time.
Andrew and his team at Service Masters were incredible to work with, truly top notch. They were timely, professional, and clear in their communication every step of the way. During a remediation period, they helped ease both my concerns and my client’s, which made a big difference. We identified the issue prior to listing a home, and thanks to their efficiency, it was fully cleaned up and tested before going to market. That preparation made the transaction smooth and helped eliminate concerns for both sides moving forward. I highly recommend Andrew and his team at Service Masters. They were an absolute pleasure to work with.
Servpro team was outstanding! Their knowledge, trustworthiness and efforts to eliminate the damages were, to me, invaluable. Special thanks to Kirby, Trey and Josh!
